[PCGamer] After overheating concerns, Asus is helping RX 5700 owners tighten their screws - Overclock.net - An Overclocking Community
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[PCGamer] After overheating concerns, Asus is helping RX 5700 owners tighten their screws

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post #1 of 45 (permalink) Old 02-18-2020, 08:20 PM - Thread Starter
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Source: https://www.pcgamer.com/after-overhe...-their-screws/

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In a recent post on its website, Asus announced that it has addressed the concerns over thermal performance and cooler mounting pressure with its RX 5700-series graphics cards. As Asus explained, it produced initial runs of the ROG Strix Radeon RX 5700 and RX 5700 XT graphics cards according to AMD's guidelines. Normally, AMD recommends a PSI (pound-force per square inch) between pressure and temperature of 30-40.

But not too long after the products shipped, Asus received some complaints from users about temperature issues. So, Asus redesigned the mounting screws to "increase cooler mounting pressure to 50-60 PSI, resulting in improved heat transfer from the GPU to the heatsink."

Essentially, these new screws increase the amount of force the heatsink physically puts onto the GPU itself. The greater force of contact means a better 'seal,' so more heat can be transferred to the heatsink efficiently. The original screws wouldn't tighten well, which lead to higher than expected GPU temperatures, so users started adding their own plastic washers or tightening the screws themselves to fix the problem—something that Asus advises against.
Asus should just stop making video cards. They're always cutting corners with their cooling. Their RX Vega 64 was horrible. They recycled some nvidia heatsink on one of the Polaris cards causing it to overheat. They created a new heatsink and charged even more for that Polaris card.

Them and AMD both make nice PCBs but their cooling solutions are terrible.

https://rog.asus.com/articles/gaming...raphics-cards/

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post #2 of 45 (permalink) Old 02-18-2020, 08:46 PM
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At least they are doing something about it. Some companies would say bad luck and make you buy screws yourself.

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post #3 of 45 (permalink) Old 02-18-2020, 08:49 PM - Thread Starter
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Quote: Originally Posted by Socks keep you warm View Post
Very poor effort by ASUS. Surely this would be classified as a warranty procedure though?
Shouldn't the screws be supplied free?
Asus will be replacing the mounting on the models they listed in their notice. Cards shipped from January 2020 forward have the new mounting hardware. I'd like to see a comparison between the two.

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post #4 of 45 (permalink) Old 02-18-2020, 09:04 PM
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Quote: Originally Posted by WannaBeOCer View Post
Asus will be replacing the mounting on the models they listed in their notice. Cards shipped from January 2020 forward have the new mounting hardware. I'd like to see a comparison between the two.
I did edit my post before you commented, unsure as to how you still saw that comment. Sorry

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post #5 of 45 (permalink) Old 02-18-2020, 10:12 PM
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at least they threw amd under the bus with them "facts" on torque?: lol

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post #6 of 45 (permalink) Old 02-18-2020, 10:23 PM - Thread Starter
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Quote: Originally Posted by skupples View Post
at least they threw amd under the bus with them "facts" on torque?: lol
The question is whether or not the other vendors followed AMD's recommendations. Or did they perform their own testing when designing their heatsinks.

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post #7 of 45 (permalink) Old 02-18-2020, 10:29 PM
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or maybe they didn't over-think it, and just ratchet the farkers down till tight?

i mean, do YOU have a mini-torquing wrench for your GPU screws? I've gotta say, that's the one level of anal i haven't heard of an enthusiast going to, but there's always time!

"well clearly your temps were off because you were 1.24lb under torque on screw #5!"

though if you ask Optimus, you can't properly cool a 2080ti without a functional & rigid back plate & good torque -.-

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post #8 of 45 (permalink) Old 02-18-2020, 10:36 PM
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AIB partners cutting corners & saving a few cents is absolutely ridiculous!.

How do they get away with selling sub standard & flawed products?


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post #9 of 45 (permalink) Old 02-19-2020, 12:08 AM
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Quote: Originally Posted by Socks keep you warm View Post
Some companies would say bad luck and make you buy screws yourself.
"Screw you!"

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post #10 of 45 (permalink) Old 02-19-2020, 04:16 AM
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This is so sad to see. You would expect better from ASUS. I thought it was strange that Strix did not perform better with its massive cooler. I just wished Sapphire/Powercolor had a better warranty and it would be the only choice for AMD.

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