So, having watched Jay's and Major's videos integrally, it seems to me the blocks were underengineered. They work well enough for "normal" scenarios, but any decent designer/engineer will tell you you need to account for weird usage if you want to avoid problems down the road. EK seem to have done that, but, then again, they've gone through QC issues of their own (and, at times, also mismanaged the criticism).
With that in mind, that Corsair rep/support sounds incompetent. You need some humility and ability to manage situations emotionally intelligently if you want to represent a big corporation, and that's not what they've done.
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Last edited by ToTheSun!; 05-22-2020 at 02:43 PM.