[ZDNet] Microsoft angers ex-Windows boss: Halting Office 365 sync on his new iPhone is 'crazy' - Overclock.net - An Overclocking Community

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[ZDNet] Microsoft angers ex-Windows boss: Halting Office 365 sync on his new iPhone is 'crazy'

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post #1 of 14 (permalink) Old 03-21-2019, 08:23 AM - Thread Starter
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[ZDNet] Microsoft angers ex-Windows boss: Halting Office 365 sync on his new iPhone is 'crazy'

Quote:
Sinofsky, who left Microsoft in 2012, this week was attempting to setup his Office 365 account on a new iPhone, but was informed via a generic email from his former employer that syncing email had been put on hold to give him a chance to install Microsoft's recommended iOS email app – the popular Outlook app.
Quote:
News of Microsoft's Outlook campaign sparked a range of reactions on Twitter, including, to Sinofksy's bemusement, people attempting to explain to him that "it is for my own security and benefit".

Michael Gartenberg, a former senior Apple marketing director, saw it differently: "One way to gain marketshare. Keep your users hostage."

"This stuff makes me angry," wrote Sinofsky. "No one who likes customers would do something like this."

Tech media veteran Walt Mossberg described Microsoft's tactic as "Outrageous".
Quote:
The ex-Windows man, who now serves on the board of a venture-capital firm, noted: "No startup would do this. Unless it is a business social network."
Source.



It takes around seven years for the reality distortion field to wear off, it seems.

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post #2 of 14 (permalink) Old 03-21-2019, 11:33 AM
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Locking out users and limited them to their designated application is so common in API platforms such as social media. Just look at Seesmic and Hootsuite and the problems that were encountered. When it comes to legacy email, it becomes repugnant. Outlook and Apple Mail are equally good platforms; But I would steer clear away from anything that attempts to lock-in paying users to a particular program.
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post #3 of 14 (permalink) Old 03-21-2019, 12:35 PM
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Outlook is the most powerful desktop mail client bar none but on mobile it matters less, unless something changed I'm pretty sure nothing is stopping you from using other clients. As of writing I have no issues fetching via POP3 emails from my old hotmail address.

Am I missing something here because I don't understand how Microsoft could actively block IMAP or POP3 fetching, do Outlook/Office 365 users use some kind of proprietary mail delivery system for intra Office 365 users/Office 365 apps? It must be because if they are actually blocking IMAP/POP they are basically going against the whole purpose of that standard, wouldn't put it past them though.

More so, does this only effect people using the Outlook clients or the entire Microsoft suite of solutions like Outlook.com web based mail and all.

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post #4 of 14 (permalink) Old 03-21-2019, 01:10 PM - Thread Starter
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Quote: Originally Posted by xJumper View Post
Outlook is the most powerful desktop mail client bar none but on mobile it matters less, unless something changed I'm pretty sure nothing is stopping you from using other clients. As of writing I have no issues fetching via POP3 emails from my old hotmail address.

Am I missing something here because I don't understand how Microsoft could actively block IMAP or POP3 fetching, do Outlook/Office 365 users use some kind of proprietary mail delivery system for intra Office 365 users/Office 365 apps? It must be because if they are actually blocking IMAP/POP they are basically going against the whole purpose of that standard, wouldn't put it past them though.

More so, does this only effect people using the Outlook clients or the entire Microsoft suite of solutions like Outlook.com web based mail and all.


It's explained in the article:

Quote:
According to Sinofsky, the halted syncing process never resumed in a few hours as Microsoft claimed it would if he took no action. However, he was able to resume the process by removing the device from the Office 365 quarantine list, which is how Microsoft stopped the sync in the first place.

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post #5 of 14 (permalink) Old 03-21-2019, 04:20 PM
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Business as usual for Microsoft.
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post #6 of 14 (permalink) Old 03-21-2019, 05:07 PM
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Quote: Originally Posted by xJumper View Post
Outlook is the most powerful desktop mail client bar none but on mobile it matters less, unless something changed I'm pretty sure nothing is stopping you from using other clients. As of writing I have no issues fetching via POP3 emails from my old hotmail address.

Am I missing something here because I don't understand how Microsoft could actively block IMAP or POP3 fetching, do Outlook/Office 365 users use some kind of proprietary mail delivery system for intra Office 365 users/Office 365 apps? It must be because if they are actually blocking IMAP/POP they are basically going against the whole purpose of that standard, wouldn't put it past them though.

More so, does this only effect people using the Outlook clients or the entire Microsoft suite of solutions like Outlook.com web based mail and all.
simply put exchange email doesn't work well (it works, just buggy) on Android and iOS mail apps. The result is you need to use Outlook if you want a bug free experience with exchange on a cellphone platform

(and for the people who will follow with their bug free exchange experiences on apple mail or gmail apps, let me assure you as an it tech, neither platform does well with exchange, for a bug free experience with exchange you really should be using the outlook mail application on BOTH platforms, basically the main bugs are the same for both, exchange simply randomly stops syncing, needing to be removed and re-added to make it work again, or the calendar and contacts won't sync properly, or both)

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post #7 of 14 (permalink) Old 03-22-2019, 11:27 AM
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Quote: Originally Posted by azanimefan View Post
simply put exchange email doesn't work well (it works, just buggy) on Android and iOS mail apps. The result is you need to use Outlook if you want a bug free experience with exchange on a cellphone platform

(and for the people who will follow with their bug free exchange experiences on apple mail or gmail apps, let me assure you as an it tech, neither platform does well with exchange, for a bug free experience with exchange you really should be using the outlook mail application on BOTH platforms, basically the main bugs are the same for both, exchange simply randomly stops syncing, needing to be removed and re-added to make it work again, or the calendar and contacts won't sync properly, or both)

Never understood the boner for exchange servers. Why don't business just use whatever mail client they want, heck even Outlook 2019 if you must and just run their own normal email server instead of relying on proprietary Microsoft cloud tech.

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post #8 of 14 (permalink) Old 03-22-2019, 01:19 PM
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Quote: Originally Posted by Omega X View Post
Business as usual for Microsoft.
crying about being a hostage to M$ while on an iPhone is hilariously ironic, I can spread it on my toast!

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post #9 of 14 (permalink) Old 03-22-2019, 03:53 PM
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And then nom on it apparently as seen in your avatar.

Who would use outlook anyway, that thing is a huge virus target and security hole to have while there are free alternatives if you must have email downloading from server to your device.
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post #10 of 14 (permalink) Old 03-22-2019, 04:22 PM
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Quote: Originally Posted by JackCY View Post
Who would use outlook anyway
Well, a lot of people do.

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