[PCGamer] The latest AMD GPU driver packs a new report tool to flush out bugs quicker - Overclock.net - An Overclocking Community

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[PCGamer] The latest AMD GPU driver packs a new report tool to flush out bugs quicker

 
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post #1 of 8 (permalink) Old 07-11-2020, 11:15 AM - Thread Starter
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[PCGamer] The latest AMD GPU driver packs a new report tool to flush out bugs quicker

Source: https://www.pcgamer.com/amd-radeon-g...eporting-tool/

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There is a new AMD Radeon Software Adrenalin 2020 Edition driver available, and with it comes more than two dozen bug fixes, a new bug reporting tool, and optimizations for Disintegration.

The integrated bug reporting tool appears to be in response to ongoing black screen issues that continue to plague some Radeon GPU owners. In light of complaints popping up on Reddit over the past several months, AMD had previously implored users to submit bug reports directly to the company. Then more recently, it began testing an integrated bug reporting tool in the Windows Insider program. That feature is now available to everyone.

"AMD will continue to monitor and investigate any new reports of black screen or system hang issues during extended periods of gameplay closely. Users are encouraged to use the new bug reporting tool for any issues they may encounter," AMD states in the 20.7.1 release notes.
Fantastic to see AMD add a feature to make it easier for users to submit bug reports. This will definitely make it easier for them to fix issues quicker.

Don't forget to report your bugs!

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post #2 of 8 (permalink) Old 07-11-2020, 01:39 PM
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I had many instances of the black screen issue when I first got my RX5700. After much fiddling, I found that my RAM was slightly unstable. Clocking the RAM back to 1600mhz stopped the black screens completely for me. Maybe AMDs newer drivers are more sensitive to unstable RAM because the same setup had no issue with black screens with a 7950(but it did have infrequent random shutdowns).

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Last edited by tompsonn; 07-11-2020 at 06:13 PM.
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post #3 of 8 (permalink) Old 07-11-2020, 01:49 PM
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Quote: Originally Posted by qwertymac93 View Post
I had many instances of the black screen issue when I first got my RX5700. After much fiddling, I found that my RAM was slightly unstable. Clocking the RAM back to 1600mhz stopped the black screens completely for me. Maybe AMDs newer drivers are more sensitive to unstable RAM because the same setup had no issue with black screens with a 7950(but it did have infrequent random shutdowns).
I think it's just faster GPUs stress the system more and can find instability.

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Last edited by tompsonn; 07-11-2020 at 06:13 PM.
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post #4 of 8 (permalink) Old 07-11-2020, 06:13 PM
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Er, let's try that again eh?
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post #5 of 8 (permalink) Old 07-11-2020, 07:34 PM
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Quote: Originally Posted by qwertymac93 View Post
I had many instances of the black screen issue when I first got my RX5700. After much fiddling, I found that my RAM was slightly unstable. Clocking the RAM back to 1600mhz stopped the black screens completely for me. Maybe AMDs newer drivers are more sensitive to unstable RAM because the same setup had no issue with black screens with a 7950(but it did have infrequent random shutdowns).
Some AMD GPUs even specific models can have VRAM problems while other do not. This is why most brands do not offer higher VRAM clocks out of the box unless they can buy VRAM specced at those speeds. VRAM on AMD overall historically has been a "2nd choice" buy what ever is available after Nvidia got the their VRAM, ship it at specification speeds or lower. Just like regular RAM chips, even the VRAM chips are likely binned and AMD may not be bidding enough to get the best bins over Nvidia.

I've had the same problem before with AMD card VRAM clocks, at least that one shipped stock clocked over specs and it was a mistake of the brand to do that which resulted in RMAs as cards were unstable, apps closing, crashing, ...

On these newer AMD GPUs maybe instead of a total crash of the program the GPU blacks out instead as these black screen issues seem rather prevalent for specific chips/series of the GPUs. Or the auto clocking mechanism is too aggressive on the new cards and makes them crap out.
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post #6 of 8 (permalink) Old 07-11-2020, 08:38 PM
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Quote:
The integrated bug reporting tool appears to be in response to ongoing black screen issues that continue to plague some Radeon GPU owners.
Ahh this is good to hear - I wasn't sure if AMD would end up addressing this issue at all.

My own personal AMD R9 390 is a great performing video card but only under a certain set of specific conditions. It's really very odd, and I've never experienced anything like it when I was running exclusively nvidia cards in my systems. Using any driver other than 19.10 results in having random black screens and micro stutters every few minutes. Running absolutely no overclock at all, with a fresh windows install it still does it. It's a bit goofy and most probably wouldn't take the time to figure out how to get things functioning with this level of problem. Strangest thing is, running the 19.10 driver and keeping the card to reference clocks (Not letting it sit at MSI's factory OC!) and the video card performs flawlessly under any gaming related circumstance I can throw at it.

While this latest driver didn't solve my unusual issue, who knows maybe enough info will be collected from this reporting tool and the next driver will solve my issue. Or I'll grow bored and buy a different card - I dunno lol.

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post #7 of 8 (permalink) Old 07-12-2020, 03:19 AM
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The last few drivers i get a white fuzzyness on the edges of some games

how annoying.

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post #8 of 8 (permalink) Old 07-12-2020, 03:30 AM
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Quote: Originally Posted by JackCY View Post
Some AMD GPUs even specific models can have VRAM problems while other do not. This is why most brands do not offer higher VRAM clocks out of the box unless they can buy VRAM specced at those speeds. VRAM on AMD overall historically has been a "2nd choice" buy what ever is available after Nvidia got the their VRAM, ship it at specification speeds or lower. Just like regular RAM chips, even the VRAM chips are likely binned and AMD may not be bidding enough to get the best bins over Nvidia.

I've had the same problem before with AMD card VRAM clocks, at least that one shipped stock clocked over specs and it was a mistake of the brand to do that which resulted in RMAs as cards were unstable, apps closing, crashing, ...

On these newer AMD GPUs maybe instead of a total crash of the program the GPU blacks out instead as these black screen issues seem rather prevalent for specific chips/series of the GPUs. Or the auto clocking mechanism is too aggressive on the new cards and makes them crap out.

I wasn't talking about vRAM
Anyway, I have an HD6570 that won't go more than 10mhz on the memory without crashing. vRAM can be pretty sensitive. I agree about something changing in the drivers. Instead of total system crashes we are getting black screens.

Kind of strange of you to say AMD has a history of "second choice" of vRAM since they were the first to use GDDR4, GDDR5, and HBM on the desktop.

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Last edited by qwertymac93; 07-12-2020 at 03:41 AM.
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