Thermalright True Spirit 140 Direct AM4 issue - Overclock.net - An Overclocking Community

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Thermalright True Spirit 140 Direct AM4 issue

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post #1 of 30 (permalink) Old 06-08-2019, 11:07 PM - Thread Starter
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Thermalright True Spirit 140 Direct AM4 issue

Tried using this on an ASRock Tai Chi x470 and it didn't work. The mounting system is fine but the actual cooler sits off the CPU to far to make contact. I've no idea what the deal is since it supposedly supports AM4 but in my case I guess it doesn't. Just bizarre as I thought all AM4 sizing was standard, appears not to be the case. Any insights let me know but the spacers it comes with don't allow for height change of any sort. If they had shorter spacers it should work but I don't and the box says AM4 is supported and the backplate has holes for it. I find this just really confusing. Also it's not a little off the CPU, you could slide a quarter under there I think that's the kinda distance we're talking about here

https://www.newegg.com/p/22B-002R-00001

http://www.thermalright.de/en/cooler...rit-140-direct
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post #2 of 30 (permalink) Old 06-08-2019, 11:24 PM
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The washers compress , use the thumbscrew


Did you forget washers on the back ? The ones on the front of the board are attached to the thumbscrews



http://www.thermalright.de/media/pdf/manual_am4_en.pdf

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post #3 of 30 (permalink) Old 06-09-2019, 10:09 AM
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What AlphaC said.


If that doesn't resolve the probem, could you post some pic so we can see the problem?

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post #4 of 30 (permalink) Old 06-09-2019, 12:08 PM - Thread Starter
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The way it works is the 4 long screws go through that backplate with the mylar sheet, then you put the backplate cap on and the washers for the backplate, but those are hard plastic and are only meant to keep the screws from hitting the motherboard when they're pushed through. They are flush on the other side with the motherboard. The primary issue is the 4 screw pillars, they are to long and prevent the heatsink from making contact with the CPU. They have silicone washers on them, which I hand tightened. It doesn't seem that's wrong as the images I see don't show them overtightened and I think even removing their washers wouldn't lower the heatsink enough to hit the CPU, idk I'd have to try again.
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post #5 of 30 (permalink) Old 06-09-2019, 12:40 PM
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Make sure you are using the M3L6 on the top of the thumbscrew and M3L10 on backside

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post #6 of 30 (permalink) Old 06-09-2019, 05:01 PM - Thread Starter
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It won't matter what screws I use because they go directly into the 4 metal screw pillars, there is no change is in distance depending on the screws used. Then the metal bracket lay over the pillars and you screw it in place. But then it's to high to touch the CPU, I put more than a pea size dot and it didn't even spread and barely touched the cooler. I'll try once more next weekend but it's just weird, it should all be the same distance on AM4 and other sockets. I can't change the pillars either because they accept screws they aren't screws, so where am I going to find ones that are smaller and fit properly?
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post #7 of 30 (permalink) Old 06-09-2019, 05:13 PM
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I don't understand the problem though, the heatsink is supposed to be higher than the square frame since you screw the two flanges coming off the heatsink into the frame you put around the socket.
The installation is similar to on Intel , just the holes used are different:


https://www.tweaktown.com/reviews/80...ew/index5.html



https://www.techpowerup.com/reviews/..._Direct/4.html


https://www.legitreviews.com/thermal...eview_191871/3
"Here is a picture of the AMD washer, which is slightly larger than the Intel one. You just need to make sure you have the skinny part up so it can seat itself into the screw cutout on the motherboard."


https://www.hardocp.com/article/2017...u_air_cooler/2

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Last edited by AlphaC; 06-09-2019 at 09:43 PM. Reason: spelling
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post #8 of 30 (permalink) Old 06-09-2019, 05:22 PM - Thread Starter
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The heatsink is higher than the frame, but it doesn't contact the CPU at all. It sits on the metal frame off the CPU. The pillars are screwed on just like the images show.
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post #9 of 30 (permalink) Old 06-09-2019, 06:46 PM
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You must be "bottoming out" in the threaded mounts.
Put the back spacer on


AM4 is shorter than AM3 package, so you may be using the AM3 stuff accidentally
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post #10 of 30 (permalink) Old 06-09-2019, 08:40 PM
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Quote: Originally Posted by waitandhope123 View Post
The heatsink is higher than the frame, but it doesn't contact the CPU at all. It sits on the metal frame off the CPU. The pillars are screwed on just like the images show.
Usually washers go on top of mobo- not between backplate and back of mobo. Mylar sheet goes in between mobo and backplate on back side.

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