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Problem with Dark Rock PRO 4, over 100°

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post #1 of 56 (permalink) Old 09-16-2019, 11:19 AM - Thread Starter
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Problem with Dark Rock PRO 4, over 100°

Is it possbile that air coolers can break?
I bought it used and installed it yesterday and the temps with prime95 skyrocketed over 100° till the over temp shutdown the pc...
Today i tought maybe i did something wrong with the installation so i did everything again from the beginning double checking everything and same results. I checked the TIM imprint on the IHS and was PERFECT. Running fans at 100% with a controller and with the side panel opened..... I have no clue
Running my 2700X with the H105 i was reaching 75/80° in prime95 and now temps are insane.
The cooler seems fine and well kept from the outside and the guy that sold me told me it was running fine and he has no clue either. I built many pc for me and friends and installed many coolers but really this never happened to me. Is it posible that the heatpipes are faulty?

Any suggestion?

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post #2 of 56 (permalink) Old 09-16-2019, 11:27 AM
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unless the heatpipes are punctured they're not gonna be faulty, and even if one was there's multiple and one leaky heat pipe (I'd imagine) wouldn't cause a >20C temp increase.

if both the IHS and cooler are convex then thermal paste can look fine after you install/uninstall the heatsink (it'll just be light except around the center of the IHS). grab a piece of glass or a straight edge and check the IHS and cooler.

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Last edited by The Pook; 09-16-2019 at 11:31 AM.
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post #3 of 56 (permalink) Old 09-16-2019, 11:47 AM - Thread Starter
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Quote: Originally Posted by The Pook View Post
unless the heatpipes are punctured they're not gonna be faulty, and even if one was there's multiple and one leaky heat pipe (I'd imagine) wouldn't cause a >20C temp increase.

if both the IHS and cooler are convex then thermal paste can look fine after you install/uninstall the heatsink (it'll just be light except around the center of the IHS). grab a piece of glass or a straight edge and check the IHS and cooler.
Yes i was thinking the same about the HPs, i don't think all alre faulty i was just throwing ideas
I am going to reinstall again the AIO because i can't use the pc with the DRP4 so i can check if they are both convex... but seems weird that causes this big temp difference... i mean we should see a lot more ppl with the same problem with ryzen and the DR coolers unless i have a rare case of a convex IHS/cooler base. Also the previous owner has a 2700X too and he told me it was cooler than his new 240 AIO around 70°

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Last edited by poliacido; 09-16-2019 at 11:50 AM.
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post #4 of 56 (permalink) Old 09-16-2019, 11:51 AM
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Just to double check but the clear plastic on the bottom of the CPU cooler was removed right?

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post #5 of 56 (permalink) Old 09-16-2019, 12:02 PM - Thread Starter
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Quote: Originally Posted by shilka View Post
Just to double check but the clear plastic on the bottom of the CPU cooler was removed right?
lol... you know this is a silly question for real... i mean it's better to double or triple check but really i can't believe this happened before that someone forgot to peel it off....
anyway the cooler is not new, the previous owner had no problems at all
and nice avatar of Ian

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post #6 of 56 (permalink) Old 09-16-2019, 12:06 PM
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Quote: Originally Posted by poliacido View Post
lol... you know this is a silly question for real... i mean it's better to double or triple check but really i can't believe this happened before that someone forgot to peel it off....
anyway the cooler is not new, the previous owner had no problems at all
and nice avatar of Ian
It has happend before i have seen it a few times here on OCN and even a tech youtube did it once cant recall who but it might have been JayzTwoCents
Stuff like that and forgetting to put in the I/O shieldplate before installing the motherboard also happens

Edit: Since i am the only tech person in my family i think i have seen just about everything by now and 9 times out of 10 when stuff stops working its almost always cables that have fallen out or gotten lose or good old user error

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Last edited by shilka; 09-16-2019 at 12:15 PM.
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post #7 of 56 (permalink) Old 09-16-2019, 12:16 PM
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What shilka said. Forgetting to remove protective plastic from cooler base is not at all uncommon .. and is often one of the obvious questions asked when peeps have heating problems.

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post #8 of 56 (permalink) Old 09-16-2019, 12:18 PM
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how many second hand heatsinks do people buy with protective film on them?

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post #9 of 56 (permalink) Old 09-16-2019, 12:23 PM
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Quote: Originally Posted by The Pook View Post
how many second hand heatsinks do people buy with protective film on them?
What if the first owner put it back on when he sold it?
People will do strange and stupid stuff so you can never rule anything out

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post #10 of 56 (permalink) Old 09-16-2019, 12:26 PM - Thread Starter
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Quote: Originally Posted by The Pook View Post
how many second hand heatsinks do people buy with protective film on them?
zero

anyway i am fine it can happen...someone forgot to peel it off but it's not this case
going to put on again the AIO and i noticed it is also a little convex too, but just on the vertical axis, if it try to move it horizontally it doesn't move

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