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New build, hard freeze after left idle

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post #11 of 29 (permalink) Old 04-09-2019, 12:21 AM - Thread Starter
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Quote: Originally Posted by xSneak View Post
Ok. Go to windows power options and disable it under pcie settings (link power state management).
Does it matter if your video output turns off or not (under powet settings)?
Try clean driver install for gpu, use a different port on the gpu or try another cable.

Are there any error under windows event viewer?
Thanks for the help.
I actually completely forgot about that setting. I'll give that a try.

There are no errors under windows event viewer, only non-critical or unrelated logs about 30mins after the system is mostly idle (eg. after rendering).
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post #12 of 29 (permalink) Old 04-09-2019, 08:43 PM - Thread Starter
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I've tried every suggestion but unfortunately I have the same freeze everyday and restarts sometimes go through 4-8 boot loops until it goes into windows..
I also have occasional hard freezes when doing something minimal - the screen artifacts and gets stuck like that.

Really don't know what to do,
any help would be appreciated.
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post #13 of 29 (permalink) Old 04-09-2019, 09:25 PM
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Maybe defective RAM. Test your RAM with Memtest or use one stick for a day or two then the other one. Also try different slots as it maybe the mobo.

Also check in Bios if the mobo set the right specs (XMP Clocks/Timings/Volts) for your RAM.

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post #14 of 29 (permalink) Old 04-10-2019, 11:36 PM - Thread Starter
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I have tested each ram separately with no fails in memtest but only in one slot so far. I will give it a shot when I can.
Beginning to think it is the motherboard. Right now I'm in the middle of a long-term project so it is a little hard to debug thus I've come up with a temporary solution of leaving chrome remote desktop open while I'm away from the PC and not rendering. This seems to keep the PC from freezing, so it is likely that it's having trouble during idle.

Thanks for the suggestions.
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post #15 of 29 (permalink) Old 04-11-2019, 01:00 AM
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Have you tried playing any games or ran through unigine heaven/unigine to see if there are any artifacts? Does it give you any errors at all when it freezes? Like bsod or it just wont respond?

Are you on the latest bios for your motherboard?

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post #16 of 29 (permalink) Old 04-13-2019, 01:37 AM - Thread Starter
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Quote: Originally Posted by xSneak View Post
Have you tried playing any games or ran through unigine heaven/unigine to see if there are any artifacts? Does it give you any errors at all when it freezes? Like bsod or it just wont respond?

Are you on the latest bios for your motherboard?
I've just run it through unigine heaven with no visible problems. There are no errors or logs left when it freezes. The screens will be black and no keyboard input will do anything. The fans are also always venting warm air from the cpu fan.

I have not updated to the latest BIOS, but I am on the second most recent one. I will try a BIOS update now.

Last edited by Pochi_D; 04-13-2019 at 01:59 AM.
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post #17 of 29 (permalink) Old 04-13-2019, 02:37 AM
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What model is the Thermaltake 850 watt you have? they have more than a dozen 850 watt units and many of them are not very good

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post #18 of 29 (permalink) Old 04-13-2019, 02:57 AM - Thread Starter
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Quote: Originally Posted by shilka View Post
What model is the Thermaltake 850 watt you have? they have more than a dozen 850 watt units and many of them are not very good
Thermaltake TOUGHPOWER GRAND RGB -850W -NON DPS- 80+GOLD
I went with this one solely from the amount of positive reviews for it.
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post #19 of 29 (permalink) Old 04-13-2019, 04:03 AM
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I would second the bios update suggestion

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post #20 of 29 (permalink) Old 04-13-2019, 04:09 AM - Thread Starter
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It's updated now, will see how it goes.
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