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post #1 of 18 (permalink) Old 08-22-2019, 09:19 AM - Thread Starter
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PC does not boot.

Hi guys,

Currently I have an AMD based PC that I built. It has been working fine for about a year but suddenly does not power on. It seems to be drawing power from the power supply as evident by the lights on the board being on but when the power switch is pressed, it does not boot (No BIOS screen or anything). The fans spin for a second then stop when the power cord is removed then plugged back after a few minutes. All connections have been checked and all wires are connected tightly.

I'm at a loss here. Any ideas would be appreciated.

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post #2 of 18 (permalink) Old 08-22-2019, 09:25 AM
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First off please list everything in the PC as its very hard to help without any details

Second just because there is lights in the motherboard does not mean its working and its common for a motherboard to still light up despite the fact that its dead
It sounds like your motherboard died or it could be a problem with the PSU but without any details its hard to say

Seravee
(30 items)
CPU
Intel Core I7 6850K
Motherboard
Gigabyte X99 Ultra Gaming
GPU
MSI RTX 2070 Super Gaming X Trio
RAM
Kingston HyperX DDR4 Savage 3000 MHz
Hard Drive
Samsung 840 Evo 500 GB
Hard Drive
Corsair Force MP510 1,92 TB
Hard Drive
Seagate Ironwolf Pro 14 TB
Hard Drive
Seagate Ironwolf 12 TB
Hard Drive
WD Ultrastar DC HC530 14 TB
Hard Drive
Seagate Ironwolf Pro 12 TB
Hard Drive
Seagate Ironwolf Pro 16 TB
Optical Drive
LG CH12NS30
Power Supply
Seasonic Prime Ultra Titanium 750 watt
Cooling
Noctua NH-D15S
Case
Phanteks Enthoo Luxe Tempered Glass
Operating System
Windows 7 Ultimate 64 bit
Operating System
Windows 10 Home 64 bit
Monitor
Asus PG279Q
Monitor
LG 55C8 OLED TV
Keyboard
Corsair Strafe RGB MK.2 with Cherry MX Silent
Mouse
Roccat Kone EMP
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HyperX Fury S XL
Audio
Sennheiser HD 598
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Onkyo TX NR646
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Dali Opticon Vokal
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x2 Dali Opticon 2
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x2 Dali Opticon 1
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Sennheiser HD-599
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post #3 of 18 (permalink) Old 08-22-2019, 09:43 AM - Thread Starter
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PC Specs

Ryzen 5 2600
Board - Asus Prime A320M-A
Power Supply - Powerspec PS 550BF
Gskill Aegis Ram 16gb (2x8)

Hope that helps.

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post #4 of 18 (permalink) Old 08-22-2019, 09:53 AM
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Quote: Originally Posted by shilka View Post
First off please list everything in the PC as its very hard to help without any details

Second just because there is lights in the motherboard does not mean its working and its common for a motherboard to still light up despite the fact that its dead
It sounds like your motherboard died or it could be a problem with the PSU but without any details its hard to say
I'm leaning towards the same idea. Can OP swap out another psu?

PCMR
(18 items)
CPU
AMD RYZEN 7 1700
Motherboard
ASROCK TAICHI X370
GPU
EVGA RTX 2080 Ti XC2 ULTRA
RAM
G.SKILL Ripjaws V Series 16GB (2 x 8GB) DDR4 3200
Hard Drive
WD Red 4TB NAS HDD (x2)
Hard Drive
8TB Seagate Barracuda HDD (x2)
Hard Drive
SAMSUNG 860 EVO SSD 1TB
Hard Drive
WD Blue SSD 2TB
Power Supply
EVGA SuperNova 1300 G2
Cooling
Noctua NH-U14S (CPU COOLER)
Cooling
Cooler Master JetFlo 120mm Blue LED Fan (X6)
Case
LIAN LI PC-V760B
Operating System
WINDOWS 10 64
Monitor
Dell UltraSharp UP2718Q - LED monitor - 4K - 27"
Keyboard
VORTEX POK3R WHITE EDITION
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LOGITECH G305 WIRELESS GAMING MOUSE
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Sennheiser HD 598 Cs Headphones
Other
Real Arcade Pro. 4 Kai Joystick modded
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post #5 of 18 (permalink) Old 08-22-2019, 10:35 AM
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Start with this;

- Unplug the power cord
- Remove the battery on the motherboard
- Hold the power button for 10s - 20s
- Reinsert battery
- Plug power cord back in
- Power back on and see what happens.

If no avail, we'll help you further.
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post #6 of 18 (permalink) Old 08-22-2019, 11:37 AM - Thread Starter
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Quote: Originally Posted by keikei View Post
I'm leaning towards the same idea. Can OP swap out another psu?
Sorry for the radio silence. I took your advice and sourced another PSU and as it turns out that was the issue. The PC powered up with no issues and operated normally. I guess the next question is what could possibly have caused this so as not to have a repeat occurrence?

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post #7 of 18 (permalink) Old 08-22-2019, 11:42 AM
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IF that psu is still under warranty...rma.

PCMR
(18 items)
CPU
AMD RYZEN 7 1700
Motherboard
ASROCK TAICHI X370
GPU
EVGA RTX 2080 Ti XC2 ULTRA
RAM
G.SKILL Ripjaws V Series 16GB (2 x 8GB) DDR4 3200
Hard Drive
WD Red 4TB NAS HDD (x2)
Hard Drive
8TB Seagate Barracuda HDD (x2)
Hard Drive
SAMSUNG 860 EVO SSD 1TB
Hard Drive
WD Blue SSD 2TB
Power Supply
EVGA SuperNova 1300 G2
Cooling
Noctua NH-U14S (CPU COOLER)
Cooling
Cooler Master JetFlo 120mm Blue LED Fan (X6)
Case
LIAN LI PC-V760B
Operating System
WINDOWS 10 64
Monitor
Dell UltraSharp UP2718Q - LED monitor - 4K - 27"
Keyboard
VORTEX POK3R WHITE EDITION
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post #8 of 18 (permalink) Old 08-22-2019, 11:58 AM
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Quote: Originally Posted by Joe Schmoe View Post
Sorry for the radio silence. I took your advice and sourced another PSU and as it turns out that was the issue. The PC powered up with no issues and operated normally. I guess the next question is what could possibly have caused this so as not to have a repeat occurrence?
Quote:
Powerspec PS 550BF
don't get an "unknown" PSU that's probably junk. isn't that a microcenter store brand?

Remember the golden rule of statistics: A personal sample size of one is a sufficient basis upon which to draw universal conclusions.
Upload the computer to Dropbox and provide a link to it so others may download it to examine and give advice for repairs.
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(18 items)
CPU
i7-3770K
Motherboard
Asus P8Z77-V Pro
GPU
EVGA 980TI SC+
RAM
16Gb PNY ddr3 1866
Hard Drive
PNY 1311 240Gb
Hard Drive
1 TB Seagate
Hard Drive
3 TB WD Blue
Optical Drive
DVD DVDRW+/-
Power Supply
EVGA SuperNova 750 G2
Cooling
EKWB P280 kit
Cooling
EK-VGA supremacy
Case
Stryker M [hammered and drilled]
Operating System
Win X
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post #9 of 18 (permalink) Old 08-22-2019, 12:04 PM
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Pretty sure the PSU the OP has uses the High Power Element Smart platform which is horribly outdated and is not very good to say the least
The NZXT Hale 82 V2 uses the same platform https://www.overclock.net/forum/31-p...ale-82-v2.html

Even if the PSU is not the problem its still a rubbish PSU that should be replaced

Edit: this is what you have right? this is the one based on the High Power Element Smart from what i understand
https://www.microcenter.com/product/...d-power-supply

Seravee
(30 items)
CPU
Intel Core I7 6850K
Motherboard
Gigabyte X99 Ultra Gaming
GPU
MSI RTX 2070 Super Gaming X Trio
RAM
Kingston HyperX DDR4 Savage 3000 MHz
Hard Drive
Samsung 840 Evo 500 GB
Hard Drive
Corsair Force MP510 1,92 TB
Hard Drive
Seagate Ironwolf Pro 14 TB
Hard Drive
Seagate Ironwolf 12 TB
Hard Drive
WD Ultrastar DC HC530 14 TB
Hard Drive
Seagate Ironwolf Pro 12 TB
Hard Drive
Seagate Ironwolf Pro 16 TB
Optical Drive
LG CH12NS30
Power Supply
Seasonic Prime Ultra Titanium 750 watt
Cooling
Noctua NH-D15S
Case
Phanteks Enthoo Luxe Tempered Glass
Operating System
Windows 7 Ultimate 64 bit
Operating System
Windows 10 Home 64 bit
Monitor
Asus PG279Q
Monitor
LG 55C8 OLED TV
Keyboard
Corsair Strafe RGB MK.2 with Cherry MX Silent
Mouse
Roccat Kone EMP
Mouse
HyperX Fury S XL
Audio
Sennheiser HD 598
Audio
Onkyo TX NR646
Audio
Dali Opticon Vokal
Audio
x2 Dali Opticon 2
Audio
x2 Dali Opticon 1
Audio
Dali E12 F Subwoofer
Audio
Sennheiser HD-599
Other
CableMod 30 CM Magnetic Red LED strip
▲ hide details ▲

Last edited by shilka; 08-22-2019 at 12:07 PM.
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post #10 of 18 (permalink) Old 08-22-2019, 12:21 PM - Thread Starter
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Quote: Originally Posted by looniam View Post
don't get an "unknown" PSU that's probably junk. isn't that a microcenter store brand?
Yes it is from MicroCenter. I was in a pinch in terms of budget and decided to cut some corners and go with this PSU

Quote: Originally Posted by shilka View Post
Pretty sure the PSU the OP has uses the High Power Element Smart platform which is horribly outdated and is not very good to say the least
The NZXT Hale 82 V2 uses the same platform https://www.overclock.net/forum/31-p...ale-82-v2.html

Even if the PSU is not the problem its still a rubbish PSU that should be replaced

Edit: this is what you have right? this is the one based on the High Power Element Smart from what i understand
https://www.microcenter.com/product/...d-power-supply
That is the one I purchased. As my answer above states, money was a concern and some compromises had to be made. The replacement will most likely be this model.

https://www.bestbuy.com/site/corsair...?skuId=5845214

What is you opinion on this one?

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