[Ars] CenturyLink blocked its customers’ Internet access in order to show an ad - Page 2 - Overclock.net - An Overclocking Community

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[Ars] CenturyLink blocked its customers’ Internet access in order to show an ad

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post #11 of 28 (permalink) Old 12-18-2018, 04:49 PM - Thread Starter
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Quote: Originally Posted by AgentHydra View Post
There were clearly better ways for them to do this, but it's more than a little sensationalist to call a consumer notice mandated by state legislation an "ad" (IMO).

If you read the law and read the ISP's notice you'll realise that it's an ad. This ISP decided to purchase Norton's services for the filtering (amongst other things, see the link at the end of the post), so they are advertising Norton. Also, according to the law the ISP may charge consumers a "commercially reasonable fee" for the filtering service (and they are in this case) if the consumer decides to go with the ISP's offer, but the ISP can also comply with the law simply by informing consumers that a third party filtering service exists that can get the job done for the purposes of the law. And of course, the law doesn't forbid the ISP of informing consumers about more than one third party filtering solution so that consumers have a reasonable panorama of available options, the law only mandates the minimum of one for the purposes of the ISPs not being fined for not complying.

So yes, what they did was an ad, even more so since they are in a commercial relationship with Norton to provide the filtering (see here).

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post #12 of 28 (permalink) Old 12-18-2018, 06:44 PM
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Quote: Originally Posted by UltraMega View Post
If I were a century link customer id be canceling right now.
And go where....Comcast? Only other option here...

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post #13 of 28 (permalink) Old 12-18-2018, 08:05 PM
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Quote: Originally Posted by tpi2007 View Post
If you read the law and read the ISP's notice you'll realise that it's an ad. This ISP decided to purchase Norton's services for the filtering (amongst other things, see the link at the end of the post), so they are advertising Norton. Also, according to the law the ISP may charge consumers a "commercially reasonable fee" for the filtering service (and they are in this case) if the consumer decides to go with the ISP's offer, but the ISP can also comply with the law simply by informing consumers that a third party filtering service exists that can get the job done for the purposes of the law. And of course, the law doesn't forbid the ISP of informing consumers about more than one third party filtering solution so that consumers have a reasonable panorama of available options, the law only mandates the minimum of one for the purposes of the ISPs not being fined for not complying.

So yes, what they did was an ad, even more so since they are in a commercial relationship with Norton to provide the filtering (see here).
The law also didn't mandate shutting off service until the customer acknowledged receipt as evidenced by other ISPs sending an email and/or putting the notice on their bill. I wonder how many people were duped into believing they needed to purchase said offer (which appears to be the entire point).

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post #14 of 28 (permalink) Old 12-18-2018, 10:49 PM
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post #15 of 28 (permalink) Old 12-18-2018, 11:25 PM
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Quote: Originally Posted by Namwons View Post
Lawsuit Inc. If the FTC doesn't do anything about this one, seems net neutrality really is dead and the FTC is powerless to stop them.



FTC powerless? No. FTC slow? Yes. If they find grounds, CenturyLink will get fined...months from now.
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post #16 of 28 (permalink) Old 12-19-2018, 05:45 AM
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Why are 'we' mad at CenturyTel? Why are 'we' NOT mad at the fact that there needs to be another law that reduces and/or replaces parents responsibilities? How about we take accountability for our own actions instead of allowing the creation of some nanny state?


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post #17 of 28 (permalink) Old 12-19-2018, 07:08 AM - Thread Starter
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Quote: Originally Posted by delerious View Post
The law also didn't mandate shutting off service until the customer acknowledged receipt as evidenced by other ISPs sending an email and/or putting the notice on their bill. I wonder how many people were duped into believing they needed to purchase said offer (which appears to be the entire point).

And what's more, what are the chances that it wasn't the parents who saw the notice and quickly clicked "OK" to get rid of it and thus the parents never saw it? It's ridiculous. The most effective way to communicate this would be by putting it next to the bill. Because parents do see - and pay - the bills.



Quote: Originally Posted by 7thOmen View Post
Why are 'we' mad at CenturyTel? Why are 'we' NOT mad at the fact that there needs to be another law that reduces and/or replaces parents responsibilities? How about we take accountability for our own actions instead of allowing the creation of some nanny state?


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Omen

The law simply mandates that parents be informed that there are filtering options available. It doesn't make anybody do anything or purchase anything, and if anything it makes parents alert to the technical possibilities that are available to them to assist them in their parenting, because not everybody who uses the Internet is tech savvy to know this from the start. So, I don't understand how you think that this law "reduces and/or replaces parents responsibilities".

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post #18 of 28 (permalink) Old 12-19-2018, 08:01 AM
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Quote: Originally Posted by tpi2007 View Post
The law simply mandates that parents be informed that there are filtering options available. It doesn't make anybody do anything or purchase anything, and if anything it makes parents alert to the technical possibilities that are available to them to assist them in their parenting, because not everybody who uses the Internet is tech savvy to know this from the start. So, I don't understand how you think that this law "reduces and/or replaces parents responsibilities".

Laws and rules like this become a substitute for parents doing their due diligence in child rearing.
Twenty years ago, I would agree that there were was little to no choice for content filtering. Things have changed since then. A mother or father can inquire with their peers at work, their IT department, on Facebook, perform their own simple web searches, etc., etc. There is a multitude of resources available for unsavvy members of our species.

Now 'we' have to have laws or (FCC) rules created because parents can't or won't be bothered with their duties and obligations to their children.
Hence, my sarcasm in quotes.


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post #19 of 28 (permalink) Old 12-19-2018, 08:17 AM - Thread Starter
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Quote: Originally Posted by 7thOmen View Post
Laws and rules like this become a substitute for parents doing their due diligence in child rearing.
Twenty years ago, I would agree that there were was little to no choice for content filtering. Things have changed since then. A mother or father can inquire with their peers at work, their IT department, on Facebook, perform their own simple web searches, etc., etc. There is a multitude of resources available for unsavvy members of our species.

Now 'we' have to have laws or (FCC) rules created because parents can't or won't be bothered with their duties and obligations to their children.
Hence, my sarcasm in quotes.


Omen

Again, this law isn't meant to be a substitute of anything, go read it, it just institutes a legal obligation on the ISP's part to inform parents that there are options available for something that they may deem useful in their parenting. That's it. Nothing more. It's just to provide information.

You still inherently possess too much of an "IT view" of the world, where just about everybody should know how to formulate the question of whether there is a technical way to filter certain websites from loading. Laws are made for everybody, including people who need to use computers but are very 'analogue' about it, and those that don't have "peers at work" because they are self-employed, nor work for a mid-large company that has anything resembling an "IT department", and believe it or not, many people don't feel any need to have Facebook. Sometimes in order to know where to look, you need to be made aware that certain things exist. Then it becomes obvious. The law isn't replacing parents' responsibilities, it's just meant to inform them, give them more information, I don't really see what problem that entails.

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post #20 of 28 (permalink) Old 12-19-2018, 09:56 AM
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Quote: Originally Posted by tpi2007 View Post
Again, this law isn't meant to be a substitute of anything, go read it, it just institutes a legal obligation on the ISP's part to inform parents that there are options available for something that they may deem useful in their parenting. That's it. Nothing more. It's just to provide information.

You still inherently possess too much of an "IT view" of the world, where just about everybody should know how to formulate the question of whether there is a technical way to filter certain websites from loading. Laws are made for everybody, including people who need to use computers but are very 'analogue' about it, and those that don't have "peers at work" because they are self-employed, nor work for a mid-large company that has anything resembling an "IT department", and believe it or not, many people don't feel any need to have Facebook. Sometimes in order to know where to look, you need to be made aware that certain things exist. Then it becomes obvious. The law isn't replacing parents' responsibilities, it's just meant to inform them, give them more information, I don't really see what problem that entails.

The bold. Why is it any obligation of the ISP to have to inform parents? Shouldn't the parents be liable for sourcing their own information? Where is the accountability?


Sadly, my view of the world has little to do with "IT view", but I digress. How hard is it to ask potentially knowledgeable people in any forum or venue about "how to prevent my children from seeing nudity and adult content on the internet" (at the risk of being cheeky, please note the lack of technicality in that)? Clearly the answer must be 'very', because laws/rules had to be created to ease the burden of asking such a seemingly difficult question. That begs the next question, "Why the difficulty?" Should not a parent be willing to give up life and limb to protect their children? What is different here? Perhaps my sarcastic quote (from my initial post) wasn't too far off the mark?



It is the fact that governments are asked to, or feel compelled to, create these rules and regulations to protect those who should (and could) be accountable for their own protections. If the rule was not created, there would not be a news post about CenturyTel angering people. 'We' do not need more rules, especially when common sense should dictate our course of actions.



The problem is the precedence that is set here. Eventually, thanks to rules and regulation such as this, parents will just come (continue?) to rely on 'the village' to raise their kids. This can not possibly be healthy for future generations.



Before the goal posts get moved, let us just stick to this solitary example.


Omen




Edited for clarity.

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