[Ars] CenturyLink blocked its customers’ Internet access in order to show an ad - Overclock.net - An Overclocking Community

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[Ars] CenturyLink blocked its customers’ Internet access in order to show an ad

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post #1 of 28 (permalink) Old 12-18-2018, 07:29 AM - Thread Starter
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[Ars] CenturyLink blocked its customers’ Internet access in order to show an ad

Quote:
CenturyLink briefly disabled the Internet connections of customers in Utah last week and allowed them back online only after they acknowledged an offer to purchase filtering software.

CenturyLink falsely claimed that it was required to do so by a Utah state law that says ISPs must notify customers "of the ability to block material harmful to minors." In fact, the new law requires only that ISPs notify customers of their filtering software options "in a conspicuous manner"; it does not say that the ISPs must disable Internet access until consumers acknowledge the notification. The law even says that ISPs may make the notification "with a consumer's bill," which shouldn't disable anyone's Internet access.

Source.


ISPs should never be able to hijack and effectively block people's Internet connection to show ads or anything else for that matter because not only can it disrupt potentially critical operations (like calling emergency services over VoIP landlines), but also because in general it goes over the line and throws all security precautions out of the window. How can people tell if they've been hacked otherwise when ISPs start to resort to the same pop-up and blocking what you're doing tactics?



Last edited by tpi2007; 12-18-2018 at 07:34 AM.
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post #2 of 28 (permalink) Old 12-18-2018, 07:58 AM
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Lawsuit Inc. If the FTC doesn't do anything about this one, seems net neutrality really is dead and the FTC is powerless to stop them.

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post #3 of 28 (permalink) Old 12-18-2018, 08:12 AM
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Quote: Originally Posted by tpi2007 View Post
Source.


ISPs should never be able to hijack and effectively block people's Internet connection to show ads or anything else for that matter because not only can it disrupt potentially critical operations (like calling emergency services over VoIP landlines), but also because in general it goes over the line and throws all security precautions out of the window. How can people tell if they've been hacked otherwise when ISPs start to resort to the same pop-up and blocking what you're doing tactics?
What's more, if I pay for a service you should NEVER intentionally disable that service for any reason other than I didn't keep up with my payments, or routine maintenance.
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post #4 of 28 (permalink) Old 12-18-2018, 08:18 AM
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So you're saying that some of the replies in the 'Internet speeds still increasing in the US' thread declaring the net neutrality debate a load of nonsense were in fact premature?

Colour me surprised.

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post #5 of 28 (permalink) Old 12-18-2018, 08:33 AM
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I'm more angry about the attack on porn.



Really though, I can't imagine why they'd block their services until you acknowledged something people should already know. Utah is a weird place.

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post #6 of 28 (permalink) Old 12-18-2018, 11:43 AM
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There were clearly better ways for them to do this, but it's more than a little sensationalist to call a consumer notice mandated by state legislation an "ad" (IMO).

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post #7 of 28 (permalink) Old 12-18-2018, 12:41 PM
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If I were a century link customer id be canceling right now.

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post #8 of 28 (permalink) Old 12-18-2018, 01:16 PM
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Quote: Originally Posted by UltraMega View Post
If I were a century link customer id be canceling right now.

What if that's the only ISP you have access to? For some people, most in fact, it's not really an option.

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post #9 of 28 (permalink) Old 12-18-2018, 01:34 PM
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Quote: Originally Posted by UltraMega View Post
If I were a century link customer id be canceling right now.
Sadly when one cancels you'd get slapped with a cancellation fee/contract termination fee as well as up to an additional month of service before a technician comes to your house/apartment to shut it down.

Google needs to hurry up with their fiber network.

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post #10 of 28 (permalink) Old 12-18-2018, 03:31 PM
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Google needs to hurry up with their fiber network.
This! I live in San Jose, near Google headquarters, and I will probably never get fiber, probably because Comcast owns San Jose (they probably bribed, oops, I mean donated to the campaign of, the right people). Don't they want their employees to have reasonable internet access too?

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