Hi, I received my Deathstalker Ultimate from a second hand trade yesterday. I must say, the build quality and the dozen of customisations you can do to it is phenomenal. I really like the option of having multi-colour back-lit key as it fits well with my setup. The switchblade UI was really handy and fast switching between different apps, however the touchpad is a bit laggy at times.
Now here's the big problem. I've only used it for 10 mins when keys started to repeat itself until I pressed another key. So if I was typing something like thissssssssssssssssssss and tried to changeeeeeeee the letter the repeating characters would stop but would act up again in less than 30 seconds. It happens very often, even for 'space' and 'backspace' keys as well. The keys would repeat infinitely without me even touching the keyboard. You can imagine that when i hit 'backspace' and the problem happens, I'd be retyping my sentences over and over again.
In rare situations it would repeat two letters like fdfdfdfdfdfdfdfdfdfdfddfdfdfd.
I've had a look online and nobody else seems to have had this problem. Is it me or is everybody just trying to look over the problems for such an expensive keyboard?!I
So I contacted the seller and told him about the problem and that he sold me a faulty keyboard without putting it in the description. The seller said he did experience the sticky key issue before. So I have sent back the keyboard and he will get a replacement keyboard for me at his local store.
Originally I got a good deal and didn't pay full price, but with the cost of sending the faulty board back to the seller, the cost is almost the same as if I bought a new one. Well done Razer....thanks for not honouring warranties of on-sold goods. I can't claim support or warranty online because of this.
Well I did encounter an owner on youtube that had exactly the same problem. He told me that after he plugged his keyboard into a self powered usb port the problem went away on its own.
Now here's the minor problem. After I plugged in the Deathstalker Ultimate for the first time, synapse did it's usual update and after that I couldn't use my Naga Epic's wireless mode anymore. I spent hours trying to fix it thinking that the dock may have died. After deleting all the registry for Razer I unplugged the keyboard and reinstalled my Naga Epic+flash the dock's firmware, it was fine again. Then I connected the keyboard and my mouse was fine!
I'm hoping to get my replacement keyboard soon, but if you asked me for recommendations, I wouldn't recommend getting this keyboard if you are a serious typer. I reverted back to my Blackwidow Ultimate Stealth Edition and it just feels so much better even though the lighting doesn't match with my setup. If you are a person who likes aesthetics, uses twitter, facebook, youtube and macros a lot, then this key would be suitable for you.
Not trying to hop onto the Razer hate bandwagon, but seriously there are some issues with their production line. An issue such as sticky keys should be the last problem to expect and it turned out to be the biggest issue.
For all those owners experiencing the same problem, please speak out! You are not alone!