Why is there zero discussion about Logitech G-Hub permanently destroying mouse response? - Overclock.net - An Overclocking Community
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Why is there zero discussion about Logitech G-Hub permanently destroying mouse response?

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post #1 of 99 (permalink) Old 01-07-2020, 01:28 PM - Thread Starter
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Why is there zero discussion about Logitech G-Hub permanently destroying mouse response?

So, I have always said that anytime you install mouse software and save settings to the mouse, it always gives you a wildly different result each time whether it's Logitech or some other company's software. Even if you're saving a setting of 800 DPI, sometimes it will feel slower and lagging behind, other times faster. It's like the method of writing data to the mice these companies are using is completely incapable of any deterministic behavior WHATSOEVER.

It's ALWAYS been like this. But this phenomenon with Logitech's new G-hub software is exponentially worse than pre-G-hub software where even a caveman should be able to tell. The results should be easily quantifiable if anyone wants to actually test it (QVC). Simply take a brand new mouse like a G302 fresh out of the box that's never been exposed to any form of Logitech software (the mouse controls great fresh out of the box), run it through whatever benching/diagnostics, then do the act of just plugging the mouse in to another computer with G-hub already installed (without even changing a single setting, just plugging it in then unplugging it). Then after you unplug it, it will feel like an entirely different mouse that you will NEVER recreate the fresh out of the box factory movement.

You will be permanently STUCK with inferior cursor control compared to what it shipped with from the factory. This behavior is far easier to notice on AM010 sensors because the sensor really has no positive quality at all besides hair trigger sensor response being about the closest modern thing you can get to a MLT04 in that regard. It's more difficult to notice on a 3366, but the same thing still happens. You can attempt to re-upload new settings to the mouse over and over and sometimes it will get close to how it was from the factory, but generally never quite as good.

I now have to buy a new G302 simply because installing the software permanently destroys the mouse, never capable of getting it back to factory performance state.

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post #2 of 99 (permalink) Old 01-07-2020, 05:47 PM
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Quote: Originally Posted by r0ach View Post
So, I have always said that anytime you install mouse software and save settings to the mouse, it always gives you a wildly different result each time whether it's Logitech or some other company's software. Even if you're saving a setting of 800 DPI, sometimes it will feel slower and lagging behind, other times faster. It's like the method of writing data to the mice these companies are using is completely incapable of any deterministic behavior WHATSOEVER.

It's ALWAYS been like this. But this phenomenon with Logitech's new G-hub software is exponentially worse than pre-G-hub software where even a caveman should be able to tell. The results should be easily quantifiable if anyone wants to actually test it (QVC). Simply take a brand new mouse like a G302 fresh out of the box that's never been exposed to any form of Logitech software (the mouse controls great fresh out of the box), run it through whatever benching/diagnostics, then do the act of just plugging the mouse in to another computer with G-hub already installed (without even changing a single setting, just plugging it in then unplugging it). Then after you unplug it, it will feel like an entirely different mouse that you will NEVER recreate the fresh out of the box factory movement.

You will be permanently STUCK with inferior cursor control compared to what it shipped with from the factory. This behavior is far easier to notice on AM010 sensors because the sensor really has no positive quality at all besides hair trigger sensor response being about the closest modern thing you can get to a MLT04 in that regard. It's more difficult to notice on a 3366, but the same thing still happens. You can attempt to re-upload new settings to the mouse over and over and sometimes it will get close to how it was from the factory, but generally never quite as good.

I now have to buy a new G302 simply because installing the software permanently destroys the mouse, never capable of getting it back to factory performance state.

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post #3 of 99 (permalink) Old 01-07-2020, 05:57 PM
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I reinstalled Windows 10 recently, and I was looking at Logitech Gaming Software updates. I saw that G-Hub software, but I googled it and saw people said it was worse than LGS, so I just installed LGS... even if it's no longer updated.

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post #4 of 99 (permalink) Old 01-07-2020, 06:36 PM
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I just bought a Logitech G502 Hero and the G-Hub executable has been staring me in the face for a few days now and I keep shying away in trepidation.

I would like to get the 3 notch side RGB working, customize the rest of the RGB as well as set up the DPI and actually use and save 5 profiles but I'm not brave enough.

Not only do I not trust the software to run the mouse effectively but it might just affect smooth play in games. There are many horror stories out there.

Can anyone quell these fears?

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post #5 of 99 (permalink) Old 01-07-2020, 06:59 PM
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Will the LGS software work with the Hero version?

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post #6 of 99 (permalink) Old 01-07-2020, 07:17 PM
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post #7 of 99 (permalink) Old 01-07-2020, 07:33 PM
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I trust r0ach when it comes to mice. That being said, I'm not installing G-hub unless someone pays me.

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post #8 of 99 (permalink) Old 01-08-2020, 01:19 AM - Thread Starter
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Quote: Originally Posted by umeng2002 View Post
I reinstalled Windows 10 recently, and I was looking at Logitech Gaming Software updates. I saw that G-Hub software, but I googled it and saw people said it was worse than LGS, so I just installed LGS... even if it's no longer updated.
I have not studied the differences in these softwares much, but If I remember correctly, the default state of LGS was not using a "persistent profile" and G-Hub seems to do something differently, possibly having them as a default setting. So there's a few changes between the two if people are trying to identify possible differences.

Using LGS is not really a cure, though. It still gives you the wildly, non-deterministic mouse settings each time you hit save to upload a new profile to the mouse. I don't know if it's generating different DPIs each time, or doing something else entirely, but everything from cursor sensitivity, speed, to feeling of a dead zone or lack thereof completely changes each time. This is why I believe lots of pros have gravitated towards Zowie mice. Due to being driverless, they're not exposed to this issue. Even if people don't know the issue exists, they just wind up with a better, more consistent experience because they're unable to gimp their mouse with non-deterministic software.

Unless Logitech can fix this issue (they likely have no idea where to even start), they'll likely have to go driverless too - at least for the actual performance, non-casual line - if they want to compete in the big leagues. Then you can also remove other likely problematic things such as the mouse identifying itself as a mouse+keyboard to Windows at the same time.

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Last edited by r0ach; 01-08-2020 at 01:49 AM.
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post #9 of 99 (permalink) Old 01-08-2020, 02:51 AM
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Quote: Originally Posted by r0ach View Post
This is why I believe lots of pros have gravitated towards Zowie mice.
I thought it was because of sponsorships and legendary mouse shapes, but I guess it's because of non-deterministic profiles saved to a mouse's internal memory.

But I agree LGS is not a proper cure; Chlorpromazine is.

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post #10 of 99 (permalink) Old 01-08-2020, 03:35 AM - Thread Starter
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And here comes the avalanche of Windows 10 noobs.

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