Issue with Wireless Xbox One controller and Windows 7 - - An Overclocking Community
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Issue with Wireless Xbox One controller and Windows 7

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post #1 of 1 (permalink) Old 01-12-2019, 10:47 AM - Thread Starter
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Issue with Wireless Xbox One controller and Windows 7

Just recently resurrected an old build I had and was setting it up to play some games on it. My issue is that after installing the Xbox One wireless controller driver (the USB dongle version, controller is also the first model from the launch Xbox One) i’ll turn it on and it seems to work but It varies from game to game. Basically what happens is it’ll just randomly drop its connection to the dongle and it tries to reconnect but it just keeps flashing until I disconnect the dongle from the PC and reconnect it.

For example I can play GTA V and it’ll be fine for 15-20 minutes and then it’ll disconnect and not reconnect until I unplug it. Skyrim (32-bit version) this one I can’t get it to stay connected for even 15 seconds. I’ve scoured on the Internet everywhere and cannot seem to find a solution. It works 100% fine on my laptop (Which is Windows 7) and my primary desktop (Which is Windows 10 version 1803) and does not suffer from the same issues of it disconnecting.

Affected PC specs:
CPU: Intel Core 2 Extreme QX9650 @ 4GHz
MB: Evga nforce 790i Ultra SLI
RAM: Patriot DDR3 1600MHz 2 x 4GB
SSD: Kingston A400 120GB SATA III
SSD: Crucial MX100 512GB SATA III
GPU: 2 x Nvidia GTX 660 in SLI
PSU: Thermaltake White 600W
OS: Windows 7 Ultimate SP1 64-bit (all up to date)
All USB 2.0 ports are functional

Main Desktop it works on:
CPU: Intel Core i7-5775C @ 4.4GHz
MB: ASUS Z97-E/USB 3.1
RAM: Corsair Vengeance DDR3 2 x 8GB @ 2000MHz
SSD: Samsung 850 Evo 120GB
HDD: Seagate Barracuda 7200RPM 2TB
GPU: AMD R9 290X 4GB
PSU: Corsair RM850W Gold
OS: Windows 10 Pro 64-bit (ver 1803)
Worked in USB 2.0/3.0 and 3.1 ports

Laptop it works in:
CPU: Intel Pentium 2020M @ 2.4GHz (Ivy Bridge Mobile)
MB: Toshiba
RAM: Crucial 2 x 8GB 1600MHz
OS: Windows 7 Professional SP1 64-bit (Up to date as far as I know)
Worked in a USB 2.0 port

Steps taken to try and fix it:

1. Reinstalling Windows (did not work)
2. Reinstalled the driver about 20 times now (did not work)
3. Tested the device on two other computers (worked on both of those)
4. Tried other devices in the USB ports of the affected PC (USB ports fully work)
5. Tried a wired connection (Works but not in any game)
6. GeForce Experience is not installed (I have heard conflicting statements on this affecting it and at the same time it doesn’t for other people)
7. Tried it in all USB ports on the motherboard and it does the same exact thing.
8. Computer is not too ancient as it worked in the previous incarnation of this same exact build minus the SLI, with an AsRock G41 motherboard
9. Setting USB to not turn off to save power in device manager (did not work)
10. Updated the controller firmware via windows 10 accessories app (did not work)

If anyone has anything else I can try please suggest it because I have been pulling my hair out for a week trying to figure why it will not work in this computer.

CPU’s I’ve owned: P4 630, P4 631, C2D E6320, C2D E6700, X3230, QX9650, X5470, i5 655K, i7 3770K ES, Pentium 2020M, i3 4130T, i5 4690K, i7 5775C, Athlon XP 3200+, E2-1800, Athlon 64 X2 1.8GHz, A10 4600M, Ryzen 5 2600X, Ryzen 9 3900X

GPU’s I‘ve owned: GeForce2 MX400, 8800GTX, GTX 285, GTX 660 SLI, GT 1030, GTX 1070, GTX 1080, GTX 1080 ti, x1300, R9 380, R9 290X, Iris Pro 6200.
(22 items)
(10 items)
AM4 (Wife's Rig)
(14 items)
Ryzen 9 3900X
ASRock X570 Taichi
MSI NVIDIA GeForce GTX 1080 Ti Armor OC (2.1GHz/12004MHz)
MSI GT 1030 OC 2GB (GDDR5)
G.Skill TridentZ Neo RGB 3800MHz 2 x 16GB (16-16-16-32) 1T (Tuned sub-timings) 1.452v
Hard Drive
Samsung 970 Evo Plus M.2 SSD 250GB
Hard Drive
Seagate IronWolf 4TB NAS 7200RPM HDD
Hard Drive
Crucial M500 960GB SATA 2.5-Inch 7mm (with 9.5mm adapter) Internal Solid State Drive CT960M500SSD1 (purchased in 2015)
Optical Drive
LG WH14NS40 Blu-Ray/DVD/CD Writer
Power Supply
EVGA Supernova 750W PQ (Semi modular)
Corsair Hydro Series H100i v2
Noctua NF-P14s redux-1200 PWM (exhaust fan)
4 x Noctua NF-P12 redux-1700 PWM (H100i V2 fans)
Phanteks Enthoo Pro Tempered Glass ATX Full Tower
Operating System
Windows 10 Pro x64 1909
Sceptre 27" Curved 144Hz Gaming LED Monitor Edge-Less AMD FreeSync DisplayPort HDMI, Metal Black 2019 (C275B-144RN)
Acer SB220Q bi 21.5 inches Full HD (1920 x 1080) IPS Ultra-Thin Zero Frame Monitor
Logitech G213 Prodigy
Logitech G502 Hero Gaming Mouse
Thermaltake Commander FT Touch Screen 5.25 inch fan controller
Corsair Vengeance Airflow Memory Cooling Fan CMYAF
ARCTIC Accelero Xtreme III
Intel i7-5775C
ASUS Maximus VII Impact
Corsair Vengeance DDR3 2400MHz (2x8GB) 11-13-13-31
Hard Drive
Samsung 970 EVO Plus SSD 2TB M.2 NVMe
Thermaltake 7-bladed 92mm
Fractal Design Node 202 Black Mini-ITX
Operating System
Haven't decided yet
None, controller operated
None, controller operated
Ryzen 5 3600 Stock PBO
GIGABYTE X470 AORUS Ultra Gaming AM4
EVGA GTX 1080 Superclocked
G.Skill TridentZ RGB DDR4 (b-die) 3200MHz (16GB) (14-14-14-34)
Hard Drive
Crucial MX300 SSD
Hard Drive
HGST 1TB 2.5"
Optical Drive
Power Supply
Corsair CX650
Wraith Prism AM4 Cooler
Operating System
Windows 10 Pro x64
Samsung 24" 1080p curved
Logitech G213 Prodigy
Logitech Mini Wireless Mouse
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Last edited by TwilightRavens; 01-12-2019 at 03:30 PM.
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