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Displayport working intermittently (Out of Range and No Signal)

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post #11 of 15 (permalink) Old 02-16-2019, 09:46 AM
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Quote: Originally Posted by HeWhoDared View Post
GOT IT! So I actually have F/W Version V008-20160815 though.. do you if in this revision of the firmware this issue should have been fixed? Does anything else look abnormal to you?
I only have firmware v7. So yours is newer.

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post #12 of 15 (permalink) Old 02-16-2019, 07:18 PM - Thread Starter
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Quote: Originally Posted by Falkentyne View Post
I only have firmware v7. So yours is newer.
Ugh of course... there goes that theory. For what it is worth I have not seen any out of range or no signal messages tonight. No issues after the UEFI splash screen, saw my desktop basically immediately.. tried to reproduce it by turning the monitor off and on and then switching the input, no issues.. it's so weird.

I also tried booting off a live ubuntu usb doing the same thing as above and I had no issues, albeit it was running at a low resolution and most likely low refresh rate.

What I find most interesting is what is consistent is that unplugging the display port cable always fixes it, and its odd to me that BenQ's Display Pilot program is saying the recommended setting is 60hz not 144hz.

Perhaps tomorrow if I see it, I'll try blowing compressed air into the port to see if there is dust shorting something out, honestly just spit balling here.

I appreciate your replies Falkentyne

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post #13 of 15 (permalink) Old 02-16-2019, 08:19 PM
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There was some similar issue with RTX owner where swapping port helped but that doesn't seem to do it for you so it's likely the monitor itself. Try your iGPU and if the issues persists there. What about HDMI or DVI?
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post #14 of 15 (permalink) Old 02-17-2019, 07:55 AM - Thread Starter
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Quote: Originally Posted by JackCY View Post
There was some similar issue with RTX owner where swapping port helped but that doesn't seem to do it for you so it's likely the monitor itself. Try your iGPU and if the issues persists there. What about HDMI or DVI?
Tried the onboard intel displayport worked fine on boot up and turning the monitor off and on a couple times, then went back to using the 2060 displayport, got out of range on boot up..heard the usb/displayport sound still no display had to unplug and replug... wonder if its the card after all..

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post #15 of 15 (permalink) Old 02-17-2019, 11:20 AM - Thread Starter
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Update, tried it again earlier. Got out of range once using onboard display port via intel graphics, turning the monitor off and on fixed and I was able to see my desktop correctly. Second time after reboot, I turned my monitor off and on and heard the usb/display port sound but then when my desktop came back it was very distorted, text was not legible and my resolution was messed up using the onboard graphics, turning the monitor off and then back on fixed it and then I was getting 1920x1080 @144hz using intel graphics..

Now I don't think its my graphics card, it sounds like display port is not being my best friend though.. will try to reproduce results using onboard dvi intel graphics to my monitor and report back.

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