Getting static randomly when gaming at 4k - Overclock.net - An Overclocking Community
Forum Jump: 

Getting static randomly when gaming at 4k

Reply
 
Thread Tools
post #1 of 14 (permalink) Old 08-06-2019, 07:22 PM - Thread Starter
New to Overclock.net
 
Destrto's Avatar
 
Join Date: Apr 2013
Location: Richardson, TX
Posts: 2,274
Rep: 81 (Unique: 64)
Getting static randomly when gaming at 4k

Hey everyone, I'm a little stumped at the moment on this issue.

I just recently bought a Sceptre (Don't hate) 55" UHD 4k Tv. And the issue is, when I game at 4k, every few minutes the screen will cut to static, as if the signal is lost. Then a split second later it comes right back as if nothing happened. This happens within minutes of playing most any game I've tried so far (The Crew, NFS Most Wanted, EVE Online as examples).

When I turn the resolution down to 1080P, it never happens.

I thought it may have been my older HDMI cable, so I bought a new one that specified HDMI 2.0 and [email protected] No Change.
I'm running the latest AMD Drivers 19.7.5. Latest Win 10 x64.

My Specs are:
AMD FX 8370 @ Stock (Under full water loop, 2x240mm rads in P/P)
RX 580 Red Devil @ Stock (Reaching 80C under load, possibly an overheating issue?)
16Gb G. Skill Sniper DDR3-2100Mhz

Anyone have any thoughts? This is my first venture into 4k, so admittedly I'm new to any expectations.

EK Club XCrossXFire ClubX
-OCN Water Cooling Club-
Destrto
(13 items)
CPU
AMD FX-8370
Motherboard
MSI 990FXA-Gaming
GPU
AMD PowerColor RX 580
RAM
G.Skill - Ripjaws X Series 16Gb
RAM
G.Skill - Ripjaws X Series 16 GB
Hard Drive
Samsung 850 500Gb
Hard Drive
Seagate 3 Tb
Power Supply
Raidmax Vampire 800 Watt
Cooling
EK-Suprema​cy MX CPU ​Block
Cooling
XSPC 240mm​ Radiator
Cooling
XSPC 240mm​ Radiator
Cooling
EK-XRES 140 DDC 3.2 PWM Elite
Case
HBT Gravity6
▲ hide details ▲
Destrto is online now  
Sponsored Links
Advertisement
 
post #2 of 14 (permalink) Old 08-07-2019, 08:43 AM - Thread Starter
New to Overclock.net
 
Destrto's Avatar
 
Join Date: Apr 2013
Location: Richardson, TX
Posts: 2,274
Rep: 81 (Unique: 64)
I have tried turning GPU Scaling on and off within AMD's settings. That made no difference. This tv has a setting to switch between HDMI 1.4 and 2.0. That didn't seem to make a difference either.

I have not yet tried playing a movie in 4k to see if it happens there as well.

EK Club XCrossXFire ClubX
-OCN Water Cooling Club-
Destrto
(13 items)
CPU
AMD FX-8370
Motherboard
MSI 990FXA-Gaming
GPU
AMD PowerColor RX 580
RAM
G.Skill - Ripjaws X Series 16Gb
RAM
G.Skill - Ripjaws X Series 16 GB
Hard Drive
Samsung 850 500Gb
Hard Drive
Seagate 3 Tb
Power Supply
Raidmax Vampire 800 Watt
Cooling
EK-Suprema​cy MX CPU ​Block
Cooling
XSPC 240mm​ Radiator
Cooling
XSPC 240mm​ Radiator
Cooling
EK-XRES 140 DDC 3.2 PWM Elite
Case
HBT Gravity6
▲ hide details ▲
Destrto is online now  
post #3 of 14 (permalink) Old 08-08-2019, 08:28 AM - Thread Starter
New to Overclock.net
 
Destrto's Avatar
 
Join Date: Apr 2013
Location: Richardson, TX
Posts: 2,274
Rep: 81 (Unique: 64)
Tried a movie last night that I think was running in 4K (Netflix). And it did not seem to cut out like it did while gaming.

I also noticed this, that might be helpful.

GPU Temps at 1080P - 55C
GPU Temps at 4K - 78-80C

EK Club XCrossXFire ClubX
-OCN Water Cooling Club-
Destrto
(13 items)
CPU
AMD FX-8370
Motherboard
MSI 990FXA-Gaming
GPU
AMD PowerColor RX 580
RAM
G.Skill - Ripjaws X Series 16Gb
RAM
G.Skill - Ripjaws X Series 16 GB
Hard Drive
Samsung 850 500Gb
Hard Drive
Seagate 3 Tb
Power Supply
Raidmax Vampire 800 Watt
Cooling
EK-Suprema​cy MX CPU ​Block
Cooling
XSPC 240mm​ Radiator
Cooling
XSPC 240mm​ Radiator
Cooling
EK-XRES 140 DDC 3.2 PWM Elite
Case
HBT Gravity6
▲ hide details ▲
Destrto is online now  
Sponsored Links
Advertisement
 
post #4 of 14 (permalink) Old 08-08-2019, 09:18 AM
9 Cans of Ravioli
 
The Pook's Avatar
 
Join Date: May 2006
Posts: 17,471
Rep: 1226 (Unique: 677)
you're hitting 80c watching Netflix and you're wondering if it's an overheating issue?

I'd sort that out before you kill the card.

Intel i9 9900K Coffee Lake @ X8 5309mhz (+47.5%)
AMD FX-8320 Vishera @ X4 5022mhz (+43.5%)
Intel i5 4690K Haswell @ X4 5013mhz (+43.2%)
AMD X4 960T Zosma @ X6 4870mhz (+62.3%)
Intel i7 6700 Skylake @ X4 4709mhz (+38.5%)
Intel i5 6400 Skylake @ X4 4588mhz (+69.9%)
2 OP pls nerf
(24 items)
NUC U
(10 items)
CPU
i9 9900K
Motherboard
AsRock Z390 Taichi
GPU
MSI GTX 1080 Ti
RAM
G.Skill DDR4 4133 32GB
Hard Drive
Mushkin Pilot NVMe 1TB
Hard Drive
HP EX950 NVMe 2TB
Hard Drive
Samsung 860 Evo 1TB
Hard Drive
Toshiba X300 5TB
Hard Drive
Western Digital EZRZ 3TB
Power Supply
Seasonic Focus Plus Gold 750w
Cooling
Corsair H115i Pro
Cooling
Raijintek Morpheus II
Case
Fractal Design Meshify S2
Operating System
Windows 10 Education x64
Monitor
Acer XF270HU 27" 1440p
Monitor
LG 24UD58 24" 4K
Keyboard
CoolerMaster MasterKeys Pro S
Mouse
Logitech G502
Audio
SMSL SA50 + FiiO E10K
Audio
Micca RB42
Audio
Polk Audio PSW111
Audio
Philips Fidelio X2
Audio
Philips SHP9500S
Audio
Audio Technica ATH-M50X
CPU
i3 8109U
Motherboard
Intel NUC8i3BEH
GPU
Iris Plus 655
RAM
Kingston 8GB DDR4 2400
Hard Drive
Dierka K1 120GB
Hard Drive
ADATA SU800 128GB M.2
Operating System
Windows 10 Professional
Operating System
MX Linux
Keyboard
Dierya DK63-BT 60% (Outemu Blue)
Mouse
Logitech G603 Wireless
CPU
i7 860
Motherboard
Advantech AIMB 280 ITX
GPU
EVGA GTX 950 2GB
RAM
Kingston 2GB DDR3 1333
Hard Drive
Seagate Momentus 2.5" 500GB
Hard Drive
Western Digital Blue 2.5" 320GB
Power Supply
Silverstone SFX-L Gold 500w
Cooling
Arctic Alpine 11 GT 2
Case
Silverstone Milo Z ML07B
Operating System
Windows XP x86 SP3
Keyboard
Velocifire TKL01 Outemu Browns
Mouse
Logitech M512
▲ hide details ▲


The Pook is online now  
post #5 of 14 (permalink) Old 08-08-2019, 09:24 AM - Thread Starter
New to Overclock.net
 
Destrto's Avatar
 
Join Date: Apr 2013
Location: Richardson, TX
Posts: 2,274
Rep: 81 (Unique: 64)
Quote: Originally Posted by The Pook View Post
you're hitting 80c watching Netflix and you're wondering if it's an overheating issue?

I'd sort that out before you kill the card.
Hitting that temp while gaming. Not watching netflix.. Sorry for not clarifying

EK Club XCrossXFire ClubX
-OCN Water Cooling Club-
Destrto
(13 items)
CPU
AMD FX-8370
Motherboard
MSI 990FXA-Gaming
GPU
AMD PowerColor RX 580
RAM
G.Skill - Ripjaws X Series 16Gb
RAM
G.Skill - Ripjaws X Series 16 GB
Hard Drive
Samsung 850 500Gb
Hard Drive
Seagate 3 Tb
Power Supply
Raidmax Vampire 800 Watt
Cooling
EK-Suprema​cy MX CPU ​Block
Cooling
XSPC 240mm​ Radiator
Cooling
XSPC 240mm​ Radiator
Cooling
EK-XRES 140 DDC 3.2 PWM Elite
Case
HBT Gravity6
▲ hide details ▲
Destrto is online now  
post #6 of 14 (permalink) Old 08-08-2019, 09:25 AM
New to Overclock.net
 
Socks keep you warm's Avatar
 
Join Date: Feb 2011
Location: Melbourne, Australia
Posts: 3,106
Rep: 131 (Unique: 116)
Quote: Originally Posted by Destrto View Post
Hitting that temp while gaming. Not watching netflix.. Sorry for not clarifying
Sounds like either the cable or TV issue. If it only happens with the TV than i reckon something is wrong with the optical display port.

I like to have fun.
https://hwbot.org/user/sockskeepyouwarm/
https://www.trueachievements.com/gamer/II+TH3PRO+II
16 Threads is Good
(10 items)
CPU
Intel Core I9 9900K 4.8Ghz
Motherboard
Gigabyte Aorus Elite
GPU
Aorus 2080Ti Xtreme Waterforce WB 11GB
RAM
Trident Z
Hard Drive
Samsung 250 SSD
Power Supply
Cooler Master Silent Pro Hybrid
Cooling
Watercooling Custom
Case
900D
Operating System
Windows 10 x64
Monitor
28" ACER 4K Monitor
▲ hide details ▲


Socks keep you warm is offline  
post #7 of 14 (permalink) Old 08-08-2019, 09:38 AM - Thread Starter
New to Overclock.net
 
Destrto's Avatar
 
Join Date: Apr 2013
Location: Richardson, TX
Posts: 2,274
Rep: 81 (Unique: 64)
Quote: Originally Posted by Socks keep you warm View Post
Sounds like either the cable or TV issue. If it only happens with the TV than i reckon something is wrong with the optical display port.
I was watching Netflix through the PC. So I'm not for certain if it was at 4K or not. I just know that I only get this issue while gaming.

I did try a new HDMI cable that stated it was for [email protected], for what that's worth.

Native resolution of the TV is [email protected] (2160P). However I do notice that whenever I change the resolution, the TV changes back to 30Hz.

Not sure if any of this is helpful.

EK Club XCrossXFire ClubX
-OCN Water Cooling Club-
Destrto
(13 items)
CPU
AMD FX-8370
Motherboard
MSI 990FXA-Gaming
GPU
AMD PowerColor RX 580
RAM
G.Skill - Ripjaws X Series 16Gb
RAM
G.Skill - Ripjaws X Series 16 GB
Hard Drive
Samsung 850 500Gb
Hard Drive
Seagate 3 Tb
Power Supply
Raidmax Vampire 800 Watt
Cooling
EK-Suprema​cy MX CPU ​Block
Cooling
XSPC 240mm​ Radiator
Cooling
XSPC 240mm​ Radiator
Cooling
EK-XRES 140 DDC 3.2 PWM Elite
Case
HBT Gravity6
▲ hide details ▲
Destrto is online now  
post #8 of 14 (permalink) Old 08-08-2019, 10:55 AM
Overclocking since 1998
 
briank's Avatar
 
Join Date: Jan 2005
Location: USA
Posts: 800
Rep: 47 (Unique: 40)
Normally I'd say this is a cable or TV issue. Perhaps you can try different inputs on the TV and outputs on the GPU.

Your temperature is interesting though. Anyway to down tune the card to get temps under control? Anything up with you case that your GPU is not getting any fresh air?

CPU
Ryzen 9 3950X
Motherboard
Gigabyte X570 Aorus Ultra
GPU
Powercolor 5700XT Red Devil
RAM
TridentZ B-die @ 3733CL16
Hard Drive
Samsung 970 Pro
Hard Drive
Adata XPG SX8200 Pro
Optical Drive
BD-RE
Power Supply
Seasonic Prime Titanium 750W
Cooling
Noctua NH-D15
Case
Fractal Define R5
Operating System
Windows 10 Home
Monitor
LG 27GL83A-B 27" Nano-IPS
Keyboard
Corsair K68 Cherry Reds
Mouse
Razer Deathadder
CPU
7700K Delid @5.1GHz @1.4V
Motherboard
Asus Z270F Strix
GPU
Asus RX480 Strix @ 1400MHz
RAM
Corsair Vengance PC3200 2x8GB
Hard Drive
Sandisk Ultra II 960GB
Hard Drive
Samsung 970 Pro
Hard Drive
2 x 3TB HDD
Optical Drive
LG BD-R
Power Supply
Seasonic Prime 750W Titanium
Cooling
Noctua NH-D15
Case
Fractal Define R5
Operating System
Windows 10 Home
Monitor
Dell 27" 1080p
Mouse
Razer DeathAdder
▲ hide details ▲


briank is offline  
post #9 of 14 (permalink) Old 08-08-2019, 10:16 PM
New to Overclock.net
 
Socks keep you warm's Avatar
 
Join Date: Feb 2011
Location: Melbourne, Australia
Posts: 3,106
Rep: 131 (Unique: 116)
Quote: Originally Posted by Destrto View Post
I was watching Netflix through the PC. So I'm not for certain if it was at 4K or not. I just know that I only get this issue while gaming.

I did try a new HDMI cable that stated it was for [email protected], for what that's worth.

Native resolution of the TV is [email protected] (2160P). However I do notice that whenever I change the resolution, the TV changes back to 30Hz.

Not sure if any of this is helpful.
You have manually changed the GPU to output 4k @ 60Hz? Are you sure that your TV supports HDMI 2.0? Are you sure that your GPU supports HDMI 2.0?
HDMI 1.4 will support 4k at 30hz only.
If you can get it running at 4k 30hz and not 60 i assume this is your issue.
I cannot find the actual specs for this tv online?

EDIT: If you are using the 290 X which is in your sig it does not support HDMI 2.0. I owned this card, you can however run 60Hz with Display Port.

I like to have fun.
https://hwbot.org/user/sockskeepyouwarm/
https://www.trueachievements.com/gamer/II+TH3PRO+II
16 Threads is Good
(10 items)
CPU
Intel Core I9 9900K 4.8Ghz
Motherboard
Gigabyte Aorus Elite
GPU
Aorus 2080Ti Xtreme Waterforce WB 11GB
RAM
Trident Z
Hard Drive
Samsung 250 SSD
Power Supply
Cooler Master Silent Pro Hybrid
Cooling
Watercooling Custom
Case
900D
Operating System
Windows 10 x64
Monitor
28" ACER 4K Monitor
▲ hide details ▲


Socks keep you warm is offline  
post #10 of 14 (permalink) Old 08-09-2019, 08:06 AM - Thread Starter
New to Overclock.net
 
Destrto's Avatar
 
Join Date: Apr 2013
Location: Richardson, TX
Posts: 2,274
Rep: 81 (Unique: 64)
Quote: Originally Posted by briank View Post
Normally I'd say this is a cable or TV issue. Perhaps you can try different inputs on the TV and outputs on the GPU.

Your temperature is interesting though. Anyway to down tune the card to get temps under control? Anything up with you case that your GPU is not getting any fresh air?
I did try every input on the TV, with no difference. I believe it is a heat issue.

Quote: Originally Posted by Socks keep you warm View Post
You have manually changed the GPU to output 4k @ 60Hz? Are you sure that your TV supports HDMI 2.0? Are you sure that your GPU supports HDMI 2.0?
HDMI 1.4 will support 4k at 30hz only.
If you can get it running at 4k 30hz and not 60 i assume this is your issue.
I cannot find the actual specs for this tv online?

EDIT: If you are using the 290 X which is in your sig it does not support HDMI 2.0. I owned this card, you can however run 60Hz with Display Port.
Tv Supports HDMI 2.0, it has a setting that allows me to switch between 1.4 and 2.0. https://www.sceptre.com/overview-365.html
I have to change the monitor options within Windows back to 60Hz whenever I change the resolution. (Display adapter properties>Monitor tab)
It runs at [email protected]

I am not using a 290X, I used to , which is why I have that in my Sig. I am now using a PowerColor RX 580 Red Devil.

EK Club XCrossXFire ClubX
-OCN Water Cooling Club-
Destrto
(13 items)
CPU
AMD FX-8370
Motherboard
MSI 990FXA-Gaming
GPU
AMD PowerColor RX 580
RAM
G.Skill - Ripjaws X Series 16Gb
RAM
G.Skill - Ripjaws X Series 16 GB
Hard Drive
Samsung 850 500Gb
Hard Drive
Seagate 3 Tb
Power Supply
Raidmax Vampire 800 Watt
Cooling
EK-Suprema​cy MX CPU ​Block
Cooling
XSPC 240mm​ Radiator
Cooling
XSPC 240mm​ Radiator
Cooling
EK-XRES 140 DDC 3.2 PWM Elite
Case
HBT Gravity6
▲ hide details ▲
Destrto is online now  
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Overclock.net - An Overclocking Community forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off