There is some information missing in this scenario, but at the same time, I don't know what to ask other than request some exploratory probing myself. The device is there, it's just not named what you expect, or is hidden. That's why I volunteered teamviewer, other than that, dunno.
Intel Core i9-9900k (Silicon Lottery 5.1GHz @ 5.3GHz 1.36 VCore)
ASUS ROG MAXIMUS XI APEX
G.SKILL F4-4000C19D-32GTZSW (2x16GiB 4000MHz 19-19-19-39 2T, tuned to 4133MHz 14-17-17-31 2T)
EVGA NVIDIA GeForce GTX 1080 Ti FTW3
Seasonic PRIME 1300W 80+ Platinum