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System freeze when not under load 20 seconds after wake from sleep

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post #11 of 42 (permalink) Old 01-17-2019, 02:27 AM - Thread Starter
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Still freezes with no CPU overclock. Will now try stock memory XMP with no faster speed and no tight timings.

Have also read some folks with some Windows 10 Xbox app thing causing a similar symptom (something to do with their GameDVR that lets you record and share games). I am trying to figure out how to get all XBox stuff off the computer (I'm not a gamer).

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
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post #12 of 42 (permalink) Old 01-17-2019, 06:26 PM - Thread Starter
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Still freezes shortly after wake-up (sometimes) with no memory overclock so at least I guess it wasn't caused by overclocking. I'm now removing peripherals just to rule anything related to them out. First out, a couple USB drives I happened to be using and the DVD drive. Then, I'll unplug all SATA hard drives except the boot drive (boot drive is an M.2 NVMe drive). Painstakingly slow process. Not sure how else to debug.

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case
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post #13 of 42 (permalink) Old 01-17-2019, 06:43 PM
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Well after all that trouble shooting and if that does not solve the problem I would replace the processor.

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post #14 of 42 (permalink) Old 01-17-2019, 06:48 PM - Thread Starter
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Quote: Originally Posted by wingman99 View Post
Well after all that trouble shooting and if that does not solve the problem I would replace the processor.
How would you know if it was processor or motherboard?

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case
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post #15 of 42 (permalink) Old 01-17-2019, 06:59 PM
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Quote: Originally Posted by jfriend00 View Post
How would you know if it was processor or motherboard?
Usually the motherboard does not cause freezing from my experience from defective processors. Have you tried updating or re flashing the BIOS?

i5 8600K OC 5.0GHz
Noctua NH-U14S
Motherboard Gigabyte Z370-HD3
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post #16 of 42 (permalink) Old 01-17-2019, 07:03 PM - Thread Starter
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Quote: Originally Posted by wingman99 View Post
Usually the motherboard does not cause freezing from my experience from defective processors. Have you tried updating or re flashing the BIOS?
Yes, this has happened with two separate BIOS versions v1.80 and v1.90. I've reinstalled both. It seems like the graphics card/drivers could be a suspect too.

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case

Last edited by jfriend00; 01-17-2019 at 07:28 PM.
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post #17 of 42 (permalink) Old 01-17-2019, 07:28 PM
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Can you swap the keyboard and mouse also with all your testing?

i5 8600K OC 5.0GHz
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post #18 of 42 (permalink) Old 01-17-2019, 08:25 PM - Thread Starter
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Quote: Originally Posted by wingman99 View Post
Can you swap the keyboard and mouse also with all your testing?
I can. Any particular reason to suspect them? They aren't new, I've used them with another system for 5 years.

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case
jfriend00 is offline  
post #19 of 42 (permalink) Old 01-17-2019, 08:35 PM
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Quote: Originally Posted by jfriend00 View Post
I can. Any particular reason to suspect them? They aren't new, I've used them with another system for 5 years.
I was just trying to rule out all possibilities before you start to RMA hardware.

i5 8600K OC 5.0GHz
Noctua NH-U14S
Motherboard Gigabyte Z370-HD3
G.SKILL Ripjaws v 16GB F4-3200C14D-16GVK XMP Speed 3200 14-14-14-34
EVGA GeForce RTX 2070 XC ULTRA GAMING
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post #20 of 42 (permalink) Old 01-17-2019, 11:03 PM - Thread Starter
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Perhaps it is caused by the DVD drive

Nothing conclusive yet (will probably take a few more days of not seeing the problem to be confident), but in the period of time that I could previously reproduce the problem, I cannot reproduce the problem after disconnecting the DVD drive.

The DVD drive is fairly old so one theory is that it requires some driver that is missing or just has some compatibility issues with modern hardware. It works fine right after booting (I used it to install Windows).

Another theory is that my motherboard has 8 SATA ports. 6 are part of the Z390 chipset (Intel) and 2 are from an ASMedia chip. The DVD drive was plugged into one of the ASMedia ports and I see that I don't have an ASMedia-specific SATA controller or driver (ASRock doesn't offer one on their drivers page). Not sure if that matters or not.

Anyway, I'll have to go a couple more days without seeing the problem. Then, I'll have to put my overclocks back and go a few more days to be confident. If this is the issue, I'll just replace the DVD drive with a new one or evaluate going without one.

[email protected] (-1 AVX offset) on ASRock Z390 Taichi with Noctua NH-D15 air cooler
CPU offset voltage of -25mv, runs VRVout 1.240-1.313V on full AVX load, 1.225-1.275V on non-AVX load
2x8GB [email protected] at 1.45V, G.Skill F4-3733C17Q-32GTZKK (XMP rated [email protected])
EVGA GTX 1060 6GB OC with Corsair RMx 750W power supply
Samsung 970 EVO 500GB NVMe boot SSD and four other drives all in a Fractal Design R6 Case
jfriend00 is offline  
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