ThunderboltEX 3 in ASUS Z390 Prime A ... Impossible connect...
Hi all. I have an Asus z390 Prime A motherboard
I purchased the ThunderboltEX 3 card and followed the ASUS instructions, a pdf to connect the cable to the TB_HEADER on the motherboard. But there is no way for the software to detect my Thunderbolt sound card or my USB hard drive through port 3.1. What I have noticed is that the hard drive gets power because it listens although the LED does not turn on and Windows does not recognize it. I do not know what I can do, I updated the BIOS and modified some parameters but Windows does not recognize any device. 😞. Thanks greetings.