[Poll] RELIABLE online sites? - Overclock.net - An Overclocking Community

View Poll Results: Reliable Online Sites
http://www.aquatuning.us 8 3.08%
https://www.frozencpu.com/ 66 25.38%
http://www.jab-tech.com/ 6 2.31%
http://www.jr.com 0 0%
http://www.koolertek.com 2 0.77%
http://www.newegg.com 82 31.54%
http://www.ncix.com 21 8.08%
http://www.performance-pcs.com 55 21.15%
http://www.sidewindercomputers.com/ 15 5.77%
http://www.svc.com/ 3 1.15%
http://www.xoxide.com 2 0.77%
Voters: 260. You may not vote on this poll

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[Poll] RELIABLE online sites?

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post #1 of 136 (permalink) Old 03-24-2013, 09:16 AM - Thread Starter
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It's always a pain when you can't order two products from one site. Even more when they are available on both sites but the prices aren't decent. Below is a nice list of websites suggested by fellow OCN users. Some will have lower/higher prices than others. Some have discounts codes for OCN. With these lists you should be able to find anything and everything you need with no trouble!

List of websites suggested by fellow OCN users
http://www.aquatuning.us
https://www.frozencpu.com/
http://www.jab-tech.com/
http://www.jr.com
http://www.koolertek.com
http://www.newegg.com
http://www.ncix.com
http://www.performance-pcs.com
http://www.sidewindercomputers.com/
http://www.svc.com/
http://www.xoxide.com

List of websites in CANADA suggested by fellow OCN users
http://www.directcanada.com/
http://www.dazmode.com/store/

List of websites in the UK suggested by fellow OCN users
http://specialtech.co.uk/
http://www.scan.co.uk/
http://www.novatech.co.uk/
http://www.cclonline.com
http://www.overclockers.co.uk
http://www.ebuyer.com/
https://www.aria.co.uk/

List of websites in AUSTRALIA suggested by fellow OCN users
http://pccasegear.com/
http://www.gammods.com.au/store/
http://www.umart.com.au/
http://www.thekoolroom.com/

If you have had a legitimate problem with a site above please post the following. This will help us determine what and possibly why an issue occured.
(Same issue happening to people with a $1 or $1000 order. It's a good way for us to get a feel for the service provided from them without spending the money to find out )
Website :
Order Date :
Order Amount : $
Did you read site FAQ/Policy :
Problem Date :
Person who you contacted :
Final Result :

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post #2 of 136 (permalink) Old 03-24-2013, 11:26 AM
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I only order from performance-pcs. Along with our rep on this forum who is awesome, the company themselves are awesome.

Use OCN55 to get 5.5% off your order, which with the amount you're spending, is a lot saved smile.gif

That said, I can't think of any other sites.
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post #3 of 136 (permalink) Old 03-24-2013, 11:55 AM
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I've used sidewindercomputers.com before and have always had good experiences. They don't have quite the selection as PPCs, but they are usually a few dollars cheaper.

Never attribute to malice that which is adequately explained by stupidity


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post #4 of 136 (permalink) Old 03-24-2013, 03:14 PM - Thread Starter
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Quote:
Originally Posted by SpykeZ View Post

I only order from performance-pcs. Along with our rep on this forum who is awesome, the company themselves are awesome.

Use OCN55 to get 5.5% off your order, which with the amount you're spending, is a lot saved smile.gif

That said, I can't think of any other sites.
Oh man smile.gifsmile.gif thank you so much 5.5% is definitely a lot!
Quote:
Originally Posted by morencyam View Post

I've used sidewindercomputers.com before and have always had good experiences. They don't have quite the selection as PPCs, but they are usually a few dollars cheaper.
thanks too mate smile.gif


i wish these guys had the heatkiller in stock, i definitely dont want to buy a different gpu block and 1 big order beats paying shipping on 2 orders! especially with the savings
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post #5 of 136 (permalink) Old 03-24-2013, 03:33 PM
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FYI FrozenCPU also has free shipping today.

Quit OCN. Done with overmoderation.
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post #6 of 136 (permalink) Old 03-28-2013, 08:58 AM - Thread Starter
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Spent another $300 at performance-pcs, spent another $250 at frozencpu, spent another $20 at sidewinder computers.

Frozencpu - picks up the phone and replies to emails
performance-pcs - responds to emails, i didnt call due to being late at night
sidewindercomputer - wont email me my confirmation, wont process my order, noone picks up the phone and I get a flatline signal


I urge everybody and anybody not to place an order with this questionable website. Not only was my order small, imagine if i placed a $500 order to not receive a email that i placed it and noone pick up the phone when i call.. ridiculous
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post #7 of 136 (permalink) Old 03-28-2013, 09:17 AM
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Quote:
Originally Posted by INCREDIBLEHULK View Post

sidewindercomputer - wont email me my confirmation, wont process my order, noone picks up the phone and I get a flatline signal
This is very surprising to me. I've ordered from them a few times and have never had any trouble. They have even called me regarding an item that was not listed as out of stock online but actually was. They replaced it with a similar item that was actually a few dollars more at no extra charge. Did the same thing when I called and left a message about a wrong item I received instead of the one I ordered. Sent me the correct one the next day at no charge and let me keep the wrong item. First complaint I've ever seen about them. Hopefully this doesn't become a trend

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post #8 of 136 (permalink) Old 03-28-2013, 09:23 AM - Thread Starter
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Originally Posted by morencyam View Post

This is very surprising to me. I've ordered from them a few times and have never had any trouble. They have even called me regarding an item that was not listed as out of stock online but actually was. They replaced it with a similar item that was actually a few dollars more at no extra charge. Did the same thing when I called and left a message about a wrong item I received instead of the one I ordered. Sent me the correct one the next day at no charge and let me keep the wrong item. First complaint I've ever seen about them. Hopefully this doesn't become a trend

frown.gif
Monday - Friday 1:00p.m. - 8:00 p.m. Eastern Time

Just realized its from 1pm-8pm... Sigh, I'm an early bird so when I started calling at 8AM I figured these people were working! They are probably in a different time zone, I'm still worried about 2-3days and no email of my order, I get scared with poor customer support
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post #9 of 136 (permalink) Old 03-28-2013, 09:24 AM
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Quote:
Originally Posted by INCREDIBLEHULK View Post

Spent another $300 at performance-pcs, spent another $250 at frozencpu, spent another $20 at sidewinder computers.

Frozencpu - picks up the phone and replies to emails
performance-pcs - responds to emails, i didnt call due to being late at night
sidewindercomputer - wont email me my confirmation, wont process my order, noone picks up the phone and I get a flatline signal


I urge everybody and anybody not to place an order with this questionable website. Not only was my order small, imagine if i placed a $500 order to not receive a email that i placed it and noone pick up the phone when i call.. ridiculous

Geeze, overreact much? I've found that sidewinder is generally a day slower than some other sites, but they are just as reliable. IIRC it is run by a community member. I got my raystorm gpu block from them a couple weeks ago.

Anyway, to add to your list. www.svc.com has a more limited selection but they ship very quickly and have been very helpful over the phone. They have even directed me to their competitors when they are out of stock on something. www.jab-tech.com often has good prices. I've also ordered from them without any issues.

Intel I5-2500K (@ 4.5GHz), Asrock P67 Extreme4 Gen3, 16GB G.Skill DDR3 1600 F3-12800CL9D-8GBXL @ 8-8-8-20, EVGA GTX 980Ti SC+, Thermaltake Core X71, XSPC Raystorm CPU, EX 120, EX360, EX480, MCP35X
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post #10 of 136 (permalink) Old 03-28-2013, 09:28 AM - Thread Starter
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Quote:
Originally Posted by japanesegorilla View Post

Geeze, overreact much? I've found that sidewinder is generally a day slower than some other sites, but they are just as reliable. IIRC it is run by a community member. I got my raystorm gpu block from them a couple weeks ago.

Anyway, to add to your list. www.svc.com has a more limited selection but they ship very quickly and have been very helpful over the phone. They have even directed me to their competitors when they are out of stock on something. www.jab-tech.com often has good prices. I've also ordered from them without any issues.

You're right mate, I did overreact. I am not used to poor customer service and flawed work ethic. This is what holds small time businesses back from becoming big time businesses.
Overreact over $20 yes, but now do you think I'd ever spent $1 at this site again? no.

Added SVC.com and jabtech.com to bookmarks, I'll maybe give them try in the future smile.gif
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