Just wanted to leave a bit of feedback as a loyal PPCs customer.
I made a Purchase back on the 24th of February. To keep things short and simple...
EK 360SE Radiator and EK 360PE were part of the order. The SE held things up a bit as it had to be back ordered.
Well the other day I went to work flushing them and everything went smoothly with the PE. The SE on the other hand made a clunking sound as the return tank was clunking off the aluminum end plate. Nothing super loud but I could feel the core shifting in the casing. Not enough to press my curiosity button, just made a mental note of it. When I went to pull one of the caps I was using to seal the Radiator for the shake procedure, came out with the flow port? Well that got a bit more of my attention. So I whipped out my 9mm L key and tightened it as well as the other one. Still made the clunking sound.
So today I got a little courage up and dismantled the unit. After carefully removing the sides, the return tank cover and the ports, I slid the port cover away from the port end and visually inspected the core for any possible damage that would allow such a sound. Nothing. So I inspected the tanks more closer. They have rubber vibration dampener pads affixed to the tanks with adhesive. Everything looked good and proper on the return side of the core. However when I looked at the Ports end I found one of the dampeners had folded like a piece of paper gets dog eared in a mildly worn paperback. I know I did not do that when I removed the cover as the dog ear was affixed to the plate side of the dampener. It took a bit but I got it unstuck from itself and the adhesive was tacky enough to lay the whole thing back down in the proper place next to the port that had backed out with the cap. Apparently the rubber vibration dampener allowed the port to screw in but not be fully seated allowing for the core to slide back and forth in the Radiator body.
I said short and simple?
Okay well, got everything put back together, tightened the ports and shook it tank to tank. No more clunking. So I think this needs to be related to EK and let them know that their QC is slipping. There is no way this SE unit should've made it out of the factory, to the vendor and last but not least the customer. Chatty radiators should be addressed before they make it to shipment. I have no issues whatsoever with EK products, but I am a touch disappointed that I had to do their QC for them. The only reason I want to dismantle a Coolstream Radiator is for paint work. I like to tinker and mod so it's not that big a deal. But what about the person new to watercooling and who could possibly get a chatty Radiator in his 360 that comes with his Complete WC kit? Clean it up EK, clean it up. Apologies for the lack of pics, but I was pretty engrossed in 15 minutes of QC.
Thank you PPCs, everything was in the order and no other issues to my disliking. Still have a lot of work to do but for the time being I am Air cooling Black Snow which hopefully will find it's way into it's new home in the near future.