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Water Damaged 2080, Thanks EK

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post #1 of 39 (permalink) Old 08-05-2019, 01:27 AM - Thread Starter
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Water Damaged 2080, Thanks EK

Anybody else had issues with the EK Vector 2080 RGB Blocks?
I had a block standoff undo it self( in gods name why the hell arent these NOT built INTO the block) and spit water on my GPU ram modules and now it wont boot.
In saying this i did have it boot at one point but no longer.

I have been custom water cooling for years and can safely say that i will be staying far away from EK.
Here is a link to their instruction manual, back in the day they used to LIST the contents of your purchase( screw sizes) etc...
https://www.ekwb.com/shop/EK-IM/EK-IM-3831109813539.pdf
Without this useful information and all the RANDOM screws and stuff they throw into the packaging i seriously recommend everyone to AVOID EK waterblocks.
Their manufacturing Defect is also apparently a NON WARRANTABLE incident, so my dead 2080 is not covered by them even due to their own neglect.
Bye bye EK, it was nice knowing thee.

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post #2 of 39 (permalink) Old 08-05-2019, 01:31 AM - Thread Starter
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Just wanted to add 1 more thing before i forget,
I also had to RESOLDER the RGB strip under the 2080 logo as they cheap out on solder and it came loose on the + terminal.
Good job guys, your QA sticker really shows.

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post #3 of 39 (permalink) Old 08-05-2019, 01:38 AM
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This can be due to poor installation labour.
Could be unlucky.
But ek is to expensive for me anyways. I like the aliexpress just wait longer, not as flash but similar or very close perfomance parts can be obtained

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post #4 of 39 (permalink) Old 08-05-2019, 01:40 AM - Thread Starter
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Quote: Originally Posted by Iwamotto Tetsuz View Post
This can be due to poor installation labour.
Could be unlucky.
But ek is to expensive for me anyways. I like the aliexpress just wait longer, not as flash but similar or very close perfomance parts can be obtained
For a standoff to come off without using force on the screws show pretty crappy QA. I understand overtightening but i know to never overtighten on waterblocks. This was with force enough for the thread stopped so i stopped no extra turning.

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post #5 of 39 (permalink) Old 08-05-2019, 01:44 AM
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I was talking about the people at EK water blocks who installed the stand offs onto the waterblock its self.
Just to clarifty so no confusions.

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post #6 of 39 (permalink) Old 08-05-2019, 04:52 AM
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Hi,
Assembled in Slavia or something nothing assembled or made in Germany that I know of

Had issues with uniform tightening on all their blocks, mono blocks, gpu blocks, cpu blocks which the last is really funny seeing there is only 4 screws
Some too tight some barely in
Mentioned nearly stripping a mono block screw on asus forum ek rep was interested none the less
People call it qa but really quality control is what I call it
QA I see as questions and answers you'll never see anything helpful there about any product

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post #7 of 39 (permalink) Old 08-05-2019, 05:35 AM
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EK Waterblocks should get the blocks made in China
Since I never had any prolbems with the cheapo China water cooling.
And my PC chilling is the China only parts.
Cheap and accurate labour. What else can you ask for.

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post #8 of 39 (permalink) Old 08-05-2019, 06:02 AM
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Quote: Originally Posted by Socks keep you warm View Post
Here is a link to their instruction manual, back in the day they used to LIST the contents of your purchase( screw sizes) etc...https://www.ekwb.com/shop/EK-IM/EK-IM-3831109813539.pdf
Without this useful information and all the RANDOM screws and stuff they throw into the packaging i seriously recommend everyone to AVOID EK waterblocks. Bye bye EK, it was nice knowing thee.
 
I'd like some pictures showing what the problem was on the water block as well as on the pcb itself where you suspect the water caused some damage.

About the instruction manual, I recently got a EK 2080 Ti RGB + Backplate combo and had a very difficult time figuring out how to install it properly, not only did the manual NOT show how to install it (only covered a third of what to do), but it had just a few more screws than what was actually needed.

Code:
In total (98) this is what I had before assembly,
37x - Washers (White)
16x - M2.5x4 (Black)
14x - M2.5x7 (Silver)
13x - M2.5x6 (Black)
11x - M2.5 Nuts (Black)
3x - M2.5x4 (Silver)
2x - M2.5x8 (Black)
2x - M3x4 (Black)

I only needed this (27) for full cover block plus backplate,
13x - Washers (White)
7x - M2.5x4 (Black)
6x - M2.5x7 (Silver)
1x - M2.5x6 (Black)

Left over,
24x - Washers (White) Only 13 needed out of 37 (35%)
9x - M2.5x4 (Black) Only 7 needed out of 16 (44%)
8x - M2.5x7 (Silver) Only 6 needed out of 14 (43%)
12x - M2.5x6 (Black) Only 1 needed out of 12 (8%)
11x M2.5 Nuts (Black) None of this type was needed
3x - M2.5x4 (Silver) None of this type was needed
2x - M2.5x8 (Black) None of this type was needed
2x - M3x4 (Black) None of this type was needed

In total 71x Nuts/Screws/Washers left over after assembly.
Had to dig around on YouTube to find user uploaded videos with instructions, to figure out how to actually install it. From what I was told by EK support is that they outsourced the instruction manuals to some other company, and that's why they lack critical information. What boggles my mind is that I have installed multiple EK blocks over the years and they all had very clear instructions, so from my experience it's specifically the RTX 20 series that's been a nightmare. Was also promised by support they were looking into updating the manuals months ago (I checked just now and they have not been updated yet, even though it shouldn't take more than an hour to manually update it by EK themselves).

I certainly don't agree with ditching a whole brand because of one incident, I disassembled both my products, the new Velocity & Vector blocks, fantastic build quality and looks incredible, as well as great performance, and even though the instructions were lacking, I did end up figuring it out, so it's not like the product was unusable, just took some some time figuring it out (which should have been seconds reading the instructions).

Would I still recommend EK after hearing about your issue & my personal issues with instructions? Absolutely! So what if QA fails 1 in 1000 blocks? That's life, it happens. Lesson here could be to make sure everything is tight and feels right next time you purchase a water cooling product, doesn't take more than a minute. And it definitely happens to other brands as well, so you might as well never get any water cooling again because there will always be risks with water.
 

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post #9 of 39 (permalink) Old 08-07-2019, 10:36 PM - Thread Starter
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Hey guys i ended up having my GPU spontaneously come back to life.
I am however running it on the Stock cooler and not water cooling anymore.
I would still suggest everyone to avoid EK or until they decide to go back to a more user friendly manual as in the end this could have been avoided with knowing what screw does what etc.
They literally throw in around 50 screws in which you need 7-12 depending on if you have a waterblock.

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post #10 of 39 (permalink) Old 08-08-2019, 02:58 AM
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I like getting a few extra screws tbh. I lost some when doing maintenance so it was nice to have a few extra's.
I've had a few EK WB CPU and GPU blocks, but I never had issues.

The only thing I can think of, is that you used a screw that was too long and screwed it in too far with to much pressure and then backed it off again which unscrewed the post instead of the screw. And I didn't know that there is a hole in their block when the post is removed. I'm pretty sure my 1080TI block is leak free when removing the mounting posts (if that's even possible)

But why aren't you getting any warranty? As long as the QC sticker is still in place, they should cover you hardware damage.

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