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Bad EKWB CPU Contact, please help.

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post #11 of 108 (permalink) Old 08-06-2019, 09:42 PM - Thread Starter
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Quote: Originally Posted by ThrashZone View Post
Hi,
Take apart the water block see what thickness razor blade jet plate is in it and the block should of came with an extra
Swap for the thinnest
Block is suppose to bend to conform with any imperfections on the chip or so they say.

Otherwise do the spin test with the chip on a piece of glass see if it take off or stops pretty quickly
If it want to take off rma the chip.
Quote: Originally Posted by skupples View Post
I thought EK was shipping them per SKU these days... Meaning, assuming he purchased the "correct" kit, the correct plate should already be in there for his chip. Either way, jet plates affect temp by a few degrees these days & the newest intel series has a giant plastic insert instead of the razor plate!

I still love the sexiness of my all copper supremacy over this modern all metal black block i got.
Since it's an AMD block is came with 1 jet plate preinstalled. I tried testing it removed. The mouting hardware also comes preinstalled.
The CPU doesnt spin well on a glass surface. Maybe for a second or two.

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post #12 of 108 (permalink) Old 08-07-2019, 04:52 AM
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Hi,
I don't thing ek has very good amd blocks but thought it was just thread ripper wise

What type of fluid you using not ek cryocrap I hope.
Water block looked clogged when you took it a part ?

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post #13 of 108 (permalink) Old 08-07-2019, 04:59 AM
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Return the EK and buy a Heatkiller IV or Raystorm Pro. All we see around here these days is issue after issue caused by EK's total lack of QC.

Yeah....the little girl hentai avatar is really creeping me out....
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post #14 of 108 (permalink) Old 08-07-2019, 05:30 AM
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Quote: Originally Posted by ciarlatano View Post
Return the EK and buy a Heatkiller IV or Raystorm Pro. All we see around here these days is issue after issue caused by EK's total lack of QC.
I traded out my ek Intel block for a barrow rgb block. Equivalent temps, less $

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post #15 of 108 (permalink) Old 08-07-2019, 06:33 AM
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What were your temps with the stock cooler for comparison? How do you know something is wrong?

If this is stated in the video I won't be able to watch it at my location.
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post #16 of 108 (permalink) Old 08-07-2019, 07:35 AM - Thread Starter
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Quote: Originally Posted by ThrashZone View Post
Hi,
I don't thing ek has very good amd blocks but thought it was just thread ripper wise

What type of fluid you using not ek cryocrap I hope.
Water block looked clogged when you took it a part ?
Quote: Originally Posted by ciarlatano View Post
Return the EK and buy a Heatkiller IV or Raystorm Pro. All we see around here these days is issue after issue caused by EK's total lack of QC.
Quote: Originally Posted by BeeDeeEff View Post
What were your temps with the stock cooler for comparison? How do you know something is wrong?

If this is stated in the video I won't be able to watch it at my location.
I'm using XSPC fluid, but I've been running pure distilled water since the video. I took apart the system and cleaned it, no clogs at all.

I would return the EK block, but it was on clearance for $70 (maybe for a reason) and was a bargain for me.

I never ran the stock cooler, I've been on water since my 2600, which I even used a corsair AIO on.

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post #17 of 108 (permalink) Old 08-07-2019, 08:16 AM - Thread Starter
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This is after just a few seconds of Prime95 Smallest FFT running. Which one of these software is accurate? SUPPOSEDLY I read that Asrock has a weird bug with the temp monitoring that they have not fixed.
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post #18 of 108 (permalink) Old 08-07-2019, 09:20 AM
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Hi!

First start by disabling PBO.

Then confirm which version of prime95 you are running.

If you are running 29.8 build 5, then continue as you have been, if not download the latest version.

For temperature monitoring, choose one app, either Ryzen Master or hwinfo64.

If using hwinfo64, your CPU temperature is the one that is reading from "SVI2" (look for the CPU Core Voltage).

Fire up prime95 and select the second option (I think its the one you have already used).

For comparison sake, look at the cooling in my signature and the CPU I am running.

My peak temperature after running prime95 for 10 minutes is 84C, CPU voltage is 1.366v.

I am using conductonaut, I have tried in total 3 mounts, 2 with conductonaut and 1 with kryonaut, I could not improve my temps.

Also, looking at your spread of thermal paste, keep in mind the CPU core is found at the bottom right from the little golden arrow thats in one of the corners of your CPU.

The spread looks OK to me, not optimal (can you tighten the screws further ??), but I dont think its going to make difference in temps.

I would have the pump going to the CPU first (top inlet) it looks like you are going from the pump to the vga then to the cpu (bottom inlet).

Please post back your temps after 10 minutes, if they are around 80-85C then contact is not the issue and you are within the correct temperature range

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post #19 of 108 (permalink) Old 08-07-2019, 09:45 AM
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You should maybe put an air cooler on for time being. If you are looking for new block, heatkiller will be making new block for Ryzen3000. No Eta but they said on its thread here (in watercooling part) end of summer.

If you want to get it, you will probably have to order directly from watercool store (prices include vat and will be taken out at checkout). Shipping is flat so if you add more items, it doesn't increase shipping costs.

EKWB has a dedicated rep here, EKJake (used to be caselabs rep) and you can maybe contact him for help.
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post #20 of 108 (permalink) Old 08-07-2019, 10:18 AM
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take the block off and try the AIO and see the difference. You might find there is very little or no difference.
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