Warning about Alphacool LT 360
Hopefully this can serve as a caution to people doing searches as there isn't much available on these products.
I thought I'd struck gold with a non rgb AIO that had a reputation for top performance.
I opened the package and noticed a couple of things right away that gave me concerns about QC.
- The copper on cpu block had marks and gashes in it. I was expecting a smooth finish but didn't think much of it as the surface area is massive compared to the 9900k's IHS
- The backplate which is made out out very cheap plastic was warped and a bit too "bendy." The nuts on the backplate were not very snug into their channel which would have a major issue later. The extrusion for the screws through the backplate also weren't very nicely rounded. You had to really wiggle things around to get the backplate on. 3M sticky tape was used to stop the backplate form moving around
After careful and a cautious approach I was able to get the unit mounted. Then I did the A/B testing with the same suite of products. The good news is that it worked great! My temps were down about 15c.
30mins later the honeymoon ended. Idling on desktop the fans went to 100% while some strange noises started. This sent the temps sky high into a thermal shutdown.
Rebooted into the bios and saw the temps rise again and shut it down after that.
Fun didn't end here. Remember that cheap backplate?
Well it bound 2 of the screws and plastic back end snapped chamber holding the nut. Then I had to think because we're now in "is my mobo going to get damaged from this?" territory.
I had to then use a combination of wirecutters and clamps to remove the backplate in pieces without damaging the motherboard.
Then it had to rebuild my whole PC yet again to make sure nothing is damaged.
For a German company, this reeked of some knock off product. I'd advise those who stumbled on this thread to proceed with caution. Perhaps there's a reason BeQuiet already EOL'd their 360mm offer which was a rebrand of this product.
If someone at Alphacool is reading this, there's no acceptable reason whatsoever that you have such a poor mounting and blackplate design or such a poor finish to the block. The fact that your unit outright died within 30mins is hopefully just rotten luck on my end.
Last edited by robertr1; 08-23-2019 at 02:46 AM.