Originally Posted by AtilaEKWB
I already explained, but people still tend to just stick to their ways.
EK sells thousands of blocks yearly. A LOT. The RMA rate is really low. One block with flaking or nickel tarnishing a month. I encourage people to open RMA tickets not just rant on forums and Facebook.
Nickel blocks are far more preferred.
People use purpose-made coolants and they have no issues. I have torn down a system that was running mayhems pastel for 2 year without any maintenance, all blocks looked like they are brand new.
It's really simple for me.
Either use purpose-made coolants and IF something goes wrong you eligible for the warranty claim and you will get replacements.
Don't use purpose-made coolants and if something bad happens, blame the manufacturer.
Proper Nickel blocks are preferred (for those that know). [email protected]
nickel plating is not.
It's really simple for the rest of us.
Either use a proper Ni platting process.
Don't and endure internet shaming (and 1 block RMA'ed per month).
I doubt you would want everyone to use the RMA process... But let me tell you why I think your numbers are so low. 1) Even garbage Ni platting will last a while and 2) most people don't service their loop or pay much attention until there is an issue. I bet you turn down a LOT of RMA requests because the block / fitting was +2 year old (hey, just like Mr mongoled, our thread starter) What do they do then? Internet b|tch is what they do.
Asus Prime Z370, Intel 8700k @5.0Ghz, Nvidia GTX 1080 Ti, 16GB @3400 CL14, Watercooling: x2 MCP355 pumps, x1 280 on front of case, x1 360 on top of case, x1 140 on back of case, x1 240 on bottom of case