Originally Posted by zGunBLADEz
wait what?? I be using distilled water with a silver killcoil and NEVER had issues on any of my loops... I had loops for over 2 yrs without dismantle and they are as clean as the first day...
Are you running nickel blocks or copper ones? If you had no issues with nickel blocks, that is a fantastic result.
You are not the only one who is running pure distilled water and has no issues, but in our experience, and RMA examination says that is
the easiest way to kill your loop. If not with corrosion then its biological growth. Silver coils are also not recommended with Nickel blocks,
The most complaints we have gotten are with folks using pure distilled water and the nickel would start corroding or something funny growing inside the loop.
I have seen horrific pictures of dead blocks and the customer was saying "what kind of **** products is this, I was using only pure distilled water!"
Since then, we are adding it to the user manual and web page, that it's mandatory to use purpose-made coolants with nickel-plated blocks.
I hope everyone understands that not every customer is educated and knows how he should treat his liquid-cooled PC.
We were forced to do this since users are often using random liquids, tap water mixing who knows what metals, so safety measures like those warning labels are used.
Originally Posted by Shawnb99
So we have to use the crapy EK fuel to get an RMA on EK products? Just one more reason never to buy anything EK.
I suggest you just read what I wrote again. Please don't go cherry-picking through what I wrote, read everything.
But, we most certainly will not provide warranty for 3D coolants and other experimental particulate stuff that scrapes off the nickel plating.