New to Overclock.net
Join Date: Jan 2008
Location: Virginia Beach, VA
I think it's messed up how NewEgg is screwing people on 7900 Series returns.
If you're not exhanging it, and just returning it (to buy antoehr brand 7900 at the same price for example).
They will Deduct $169 from your Credit for the price of the "Promo Codes"
the promo games should not be deducted, they are promo codes from AMD, not newegg.
if you pay $409 for the card, you should get $409 worth of credit, They should not be taking away the value of each game.
the coupons arent in the GPU Box this time around either (least mine werent, they were stapled to the invoice).
So when they ship you a different brand, the warehouse guy should have a note to NOT include a Promo Card with the invoice.
but yeah, the AMD Promo Games, are a GIFT for buying an AMD Card, AMD foots the Bill for those, not NewEgg.
So they Cannot Take off the $169 for the promo. you paid $409 for the CARD. the Promo was deducted from the invoice and given to you as a GIFT.
They arent in the Box, they are stapled to the Invoice when they are packed... They should be able to look up your original invoice, issue a return credit for $409.
Scan out the other brand model for $399, and then delete the Promo Code line from the invoice before they send it to be packed.
I've been seeing too many friends trying to return DEFECTIVE 7900 cards to exchange brands (at the same price point), but New Egg insists on taking the $169 off their credit for the used code card. So a $399 Card gets you $240 worth of credit when returned? and if you buy another one, you're gonna get the same damn Promo Code Cards again anyway.