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Radeon 5700XT microstutter in different games

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post #1 of 69 (permalink) Old 11-17-2019, 05:11 AM - Thread Starter
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Radeon 5700XT microstutter in different games

Hi there,

I am writing because I spent three weeks trying to fix the microstutter from my new GPU. I switched from a perfectly working 1070 to a 5700XT reference design and I am having a lot of trouble since then. Aside from the driver issues from previous driver versions most people had, I have this one single issue which is driving me crazy. I tried a lot of stuff (list below) which did not help. Even though I´d describe my windows and hardware knowledge as expert I have to say that I have not used a Radeon card since decades and I am not familiar with FreeSync and all the "AMD enhanced" stuff in the drivers. My last ATI card was a Radeon 7200 if I recall correctly.

So whats the problem exactly:
I notice a regular microstutter in a lot of games and benchmarks even when getting 400 fps. Not in all of them, but quite a lot and it´s not engine related. I can reproduce the stutter in scenes that are the same, like in benchmarks. I will attach a video at the end of the post.

Things I already did:
- Fresh, new clean install of windows with nothing but the GPU drivers installed
- I tried almost every setting in the Radeon Settings one after another and in different combinations (took me nearly two days)
- Disabled/Enabled FreeSync on my monitor
- Switched between HDMI and Displayport using different cables
- Overclocked and overvolted my card
- Underclocked and undercolted my card
- Overclocked and untervotled my card
- Underclocked and overvolted my card
- Set the minimum voltage to 900mV
- Used CRU to manually adjust my refresh and freesync range
- Tried the games with vsync ingame off but vsync enabled in the driver
- Set "ChillEnabled"=0 in registry
- I tried about eight older drivers which reach back to June (19.7.1)
- I used DDU in safe mode between every driver install
- Reset my BIOS to default settings
- Overclocked my CPU and RAM
- Underclocked my CPU and RAM
- Removed every not required component in my PC except the GPU and the SSD the games run on
- Removed my mousedriver since someone on amd community said that old logitech drivers can cause issues
- Removed the AMD PCI Driver because someone on amd community said it causes stutter
- Checked the temperatures a hundred times, they are all okay and way lower to cause throttling
- Tried to power the GPU using one power cable with two connectors (which is not that smart of course) but running it with two seperate cables right now
- Used Softpowerplaytables to prevent the card downclocking max 2100 min 2000 (did not help at all)
- Tried every combination of FreeSync, VSync, 60hz, 75hz I can think of
- Created new custom refresh rates using CRU
- Disabled enhanced sync
- Disabled all antivirus and added the game-process to the exception list of Windows Exploit-Guard


Thats just the things I can think of out of my head. There surely is more I did but please understand that I can not remember every single step I did three weeks ago. So if someone has an idea on what could help and I reply with "I already did that" - sorry for that answer but thank you anyway for your suggestion!

One thing I noticed, as you can see in the video, is that with the stutter my card clocks down the GPU speed to a level where I expect it to stutter. The lowest GPU-Z did meassure was 180MHz. I don´t know if it stutters because my GPU clocks down for an unknown reason or if it stutters because my GPU is waiting for something else to finish.

My System:
MB: Asus Prime B350-Plus
CPU: Ryzen 3600
RAM: 16 GB Corsair Vengeance
GPU: Radeon 5700XT reference design with custom air cooling
PSU: Corsair RM650x
OS: Windows 10 (tried different versions, currently running 1909 since yesterday)

Here is the video of heaven benchmark running at 1280x720 with stutter at the same position over and over again. It doesnt matter if I run the benchmark in 720p or 4k - it always stutters at the same positions. The dragon statue is just an example I picked. There a different situations where it happens. I watched this benchmark that often I can tell you 5 positions out of my head where it will stutter.


Recording my screen sadly does not clearly show the stutters the way I experience them sitting in front of my monitor but at 1:07 you can clearly see one big stutter. If someone has an idea what I can do, please please please let me know. I really like the card but the stutter is making it unusable for me.

Last edited by f-ben; 11-17-2019 at 10:38 AM.
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post #2 of 69 (permalink) Old 11-17-2019, 08:29 AM
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If you have Enhanced Sync enabled try disabling that.

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post #3 of 69 (permalink) Old 11-17-2019, 09:35 AM - Thread Starter
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Na, thats completely disabled since this causes stutter in absolutely every game for me.
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post #4 of 69 (permalink) Old 11-17-2019, 11:43 AM
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Can you reinstall the GTX 1070 to see if everything is fine now?

Well I read that you tried Vsync and Free sync, did you try them together?

I'm glad you made a video. From the Video it looks like your having a problem with something utilizing resources running in the background, look at task manger for CPU utilization spikes and shutdown all background tasks and check for virus. Some times USB devices cause polling problems that cause stuttering.

If you can't find anything wrong you might have to reinstall windows.

This would not be the problem if the GTX 1070 runs fine, system memory or OS drive, how much system memory do you have and check the OS drive to make sure it is OK?

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post #5 of 69 (permalink) Old 11-17-2019, 12:10 PM
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Quote: Originally Posted by f-ben View Post
Hi there,

I am writing because I spent three weeks trying to fix the microstutter from my new GPU. I switched from a perfectly working 1070 to a 5700XT reference design and I am having a lot of trouble since then. Aside from the driver issues from previous driver versions most people had, I have this one single issue which is driving me crazy. I tried a lot of stuff (list below) which did not help. Even though I´d describe my windows and hardware knowledge as expert I have to say that I have not used a Radeon card since decades and I am not familiar with FreeSync and all the "AMD enhanced" stuff in the drivers. My last ATI card was a Radeon 7200 if I recall correctly.

So whats the problem exactly:
I notice a regular microstutter in a lot of games and benchmarks even when getting 400 fps. Not in all of them, but quite a lot and it´s not engine related. I can reproduce the stutter in scenes that are the same, like in benchmarks. I will attach a video at the end of the post.

Things I already did:
- Fresh, new clean install of windows with nothing but the GPU drivers installed
- I tried almost every setting in the Radeon Settings one after another and in different combinations (took me nearly two days)
- Disabled/Enabled FreeSync on my monitor
- Switched between HDMI and Displayport using different cables
- Overclocked and overvolted my card
- Underclocked and undercolted my card
- Overclocked and untervotled my card
- Underclocked and overvolted my card
- Set the minimum voltage to 900mV
- Used CRU to manually adjust my refresh and freesync range
- Tried the games with vsync ingame off but vsync enabled in the driver
- Set "ChillEnabled"=0 in registry
- I tried about eight older drivers which reach back to June (19.7.1)
- I used DDU in safe mode between every driver install
- Reset my BIOS to default settings
- Overclocked my CPU and RAM
- Underclocked my CPU and RAM
- Removed every not required component in my PC except the GPU and the SSD the games run on
- Removed my mousedriver since someone on amd community said that old logitech drivers can cause issues
- Removed the AMD PCI Driver because someone on amd community said it causes stutter
- Checked the temperatures a hundred times, they are all okay and way lower to cause throttling
- Tried to power the GPU using one power cable with two connectors (which is not that smart of course) but running it with two seperate cables right now
- Used Softpowerplaytables to prevent the card downclocking max 2100 min 2000 (did not help at all)
- Tried every combination of FreeSync, VSync, 60hz, 75hz I can think of
- Created new custom refresh rates using CRU
- Disabled enhanced sync
- Disabled all antivirus and added the game-process to the exception list of Windows Exploit-Guard


Thats just the things I can think of out of my head. There surely is more I did but please understand that I can not remember every single step I did three weeks ago. So if someone has an idea on what could help and I reply with "I already did that" - sorry for that answer but thank you anyway for your suggestion!

One thing I noticed, as you can see in the video, is that with the stutter my card clocks down the GPU speed to a level where I expect it to stutter. The lowest GPU-Z did meassure was 180MHz. I don´t know if it stutters because my GPU clocks down for an unknown reason or if it stutters because my GPU is waiting for something else to finish.

My System:
MB: Asus Prime B350-Plus
CPU: Ryzen 3600
RAM: 16 GB Corsair Vengeance
GPU: Radeon 5700XT reference design with custom air cooling
PSU: Corsair RM650x
OS: Windows 10 (tried different versions, currently running 1909 since yesterday)

Here is the video of heaven benchmark running at 1280x720 with stutter at the same position over and over again. It doesnt matter if I run the benchmark in 720p or 4k - it always stutters at the same positions. The dragon statue is just an example I picked. There a different situations where it happens. I watched this benchmark that often I can tell you 5 positions out of my head where it will stutter.

https://youtu.be/wC8o9wvzIy4

Recording my screen sadly does not clearly show the stutters the way I experience them sitting in front of my monitor but at 1:07 you can clearly see one big stutter. If someone has an idea what I can do, please please please let me know. I really like the card but the stutter is making it unusable for me.
This downclocking issue has been discussed. Check the main 5700 XT and Radeon7 / Navi power tool threads.

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post #6 of 69 (permalink) Old 11-17-2019, 12:14 PM
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AMD has always had odd stuttering issues with old DX releases. Switch that Heaven benchmark to OpenGL and look how smooth it runs. It's the reason why I avoid DX11 and older titles and just pickup games that either support DX12 or Vulkan.

I stopped playing Guild Wars 2 because of that obnoxious stutter. I found this DX12 proxy for Guild Wars 2 and no longer see that issue.

https://github.com/megai2/d912pxy

Quote: Originally Posted by Falkentyne View Post
This downclocking issue has been discussed. Check the main 5700 XT and Radeon7 / Navi power tool threads.
Of course down clocking will happen at 1280x720p. At 1080p+ that scene when I'm running it on my Radeon VII stays at 2050Mhz the entire time but still stutters but still exhibits the same stutter. To me it seems like a frame pacing issue even though we're using a single GPU.

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Last edited by WannaBeOCer; 11-17-2019 at 12:27 PM.
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post #7 of 69 (permalink) Old 11-17-2019, 12:50 PM - Thread Starter
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Quote: Originally Posted by wingman99 View Post
Can you reinstall the GTX 1070 to see if everything is fine now?
Sadly not, I already sold it. But I guess I can ask my neighbour if he borrows me his 1080. I think Ill do that tomorrow

Quote: Originally Posted by wingman99 View Post
Well I read that you tried Vsync and Free sync, did you try them together?
Yes, I tried every combination you can think of. Also tripple buffer, double buffer, and so on. No combination works.

Quote: Originally Posted by wingman99 View Post
I'm glad you made a video. From the Video it looks like your having a problem with something utilizing resources running in the background, look at task manger for CPU utilization spikes and shutdown all background tasks and check for virus. Some times USB devices cause polling problems that cause stuttering. If you can't find anything wrong you might have to reinstall windows.
It might look like it but that´s definitely not the case. First of all I thought about that (I thought it might be a discord or steam overlay, etc.) and secondly like I said I already did a completely fresh windows install with nothing but the GPU drivers and the Benchmarks installed.

Quote: Originally Posted by wingman99 View Post
This would not be the problem if the GTX 1070 runs fine, system memory or OS drive, how much system memory do you have and check the OS drive to make sure it is OK?
Well the problem started with the first boot after I plugged in the 5700xt. But I´ll try to make my neighbor borrow me his 1080 and see how that goes Thanks a lot for for your ideas and taking time to read my story!
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post #8 of 69 (permalink) Old 11-17-2019, 12:55 PM - Thread Starter
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Quote: Originally Posted by WannaBeOCer View Post
Switch that Heaven benchmark to OpenGL and look how smooth it runs.
Just tried that and it´s true. Runs way better in OpenGL mode. I´ll check my clocks in OpenGL mode when I get home.

Quote: Originally Posted by WannaBeOCer View Post
It's the reason why I avoid DX11 and older titles and just pickup games that either support DX12 or Vulkan.
The only game I own and can switch between those to is RDR2 which I don´t want to take as a reference since its bugged as f
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post #9 of 69 (permalink) Old 11-17-2019, 12:56 PM
sudo apt install sl
 
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I noticed you have Brave browser open in your video. Make sure it's closed when you game or disable Hardware Acceleration.

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post #10 of 69 (permalink) Old 11-17-2019, 12:57 PM - Thread Starter
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Quote: Originally Posted by Falkentyne View Post
This downclocking issue has been discussed. Check the main 5700 XT and Radeon7 / Navi power tool threads.
Sorry I am not sure which Threads you mean. I checked the SPPT Thread (if you mean this one) which sadly did not help.
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