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Black Screen Flashes While Gaming with USB Sound & CPU Spikes

 
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post #1 of 4 (permalink) Old 02-13-2020, 01:09 PM - Thread Starter
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Black Screen Flashes While Gaming with USB Sound & CPU Spikes

Hi guys,

This may be a bit of a long post so bear with me. I've been having random 1-2 second black screens while gaming for a few months now and this has been driving me insane. Essentially the screen randomly flashes black while I'm gaming (or if I have a game open in the background) and in most cases, I often hear a USB/device disconnect sound (not always) when this happens. This is momentary and the picture comes back within 1 or 2 seconds max and I can continue where I left off. I've been searching for answers and have checked a number of things which I'll share below along with my specs. The issue seems to happen mostly with games like Sekiro, Call of Duty (MW) and GTA V. It doesn't happen as often with less intensive games like World of Warcraft, but I have had a few flickers with WoW too.

I play in 1440p, refresh rate of monitor is 60Hz. Temperatures while gaming with max/high settings on CoD are around 50-60C CPU, 70-76C GPU with ~75-95% GPU use in game. One thing I recently noticed is that when the screen flashes black momentarily, CPU use spikes to 100% each and every time, feels like that should be a useful hint as to the root cause of the issue but I can't pin it down. Apart from that, CPU usage typically varies anywhere from 50-80% with CoD. Ram usage around 65-75% most of the time. Important to note the issue only seems to occur while gaming or when I have a game in the background. Cinebench doesn't seem to cause the flickering, but it does occur with Heaven.

Specs

Mobo: MSI B450M Mortar
CPU: Ryzen 5 3600 (not OC'd)
GPU: MSI RTX 2070 Super Ventus OC 8GB GDDR6
RAM: HyperX Predator DDR4 3200MHz CL16 16GB Kit (2x8GB) - XMP Profile 1
PSU: Corsair RM 850 W 80+ Gold Fully Modular ATX PSU
Storage: WD SN750 1TB NVMe SSD with Heatsink
OS: Windows 10 64-bit

What I've Tried So Far

  • Checking all cables, ensuring GPU is seated properly
  • Running games on all settings from lowest to the highest, as well as trying 1080p again from lowest to highest settings
  • Running games in windowed & other modes.
  • Playing around with various settings including VSync, MSAA, FXAA, DirectX Raytracing etc
  • Running games without MSI Afterburner, RivaTuner, Avast, Chrome etc in the background
  • Checking Event Viewer for errors etc (none found)
  • Updating, clearing & reinstalling graphics drivers multiple times, uninstalling and reinstalling related software such as NVIDIA Control Panel & GeForce Experience
  • Running games with and without NVIDIA GeForce Experience optimal settings and testing with NVIDIA Control Panel Quality, Balanced and Performance settings
  • Trying Ryzen Balanced, High Performance plans as well as Windows' Balanced & High Performance plans
  • Updating BIOS
  • Testing memory & CHKDSK
  • Turning off power saving type features in Windows & BIOS

For context, there are a number of apps in the background that may or may not be relevant here, including Logitech G Hub, NZXT's CAM Software (RGB + Fan Control), RivaTuner, MSI Afterburner. AIDA 64 & NVIDIA Control Panel. I've probably tried a number of other things too but those listed above are the most important ones off the top of my head.

If I've missed anything let me know, I'll be happy to provide more info if needed. If you have any idea what might be going on and how I can resolve this, I'd really appreciate your help. Thanks in advance

EDIT: Just realised I posted this in the wrong forum, was meant for AMD CPU forums. Not sure how to move it over, if a moderator sees this please move if possible.

Last edited by Prisonbreak94; 02-13-2020 at 01:44 PM.
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post #2 of 4 (permalink) Old 02-13-2020, 01:48 PM
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Uninstall Logitech G Hub and NZXT's CAM Software and see what happens.

-Guide to 1st Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...ing-guide
-Guide to 2nd Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...e-fan-mod
Fast n' Cheap
(17 items)
Bit'O'Heaven
(16 items)
CPU
RYZEN 7 3700X
Motherboard
ASUS TUF GAMING X570-PLUS
GPU
MSI Radeon RX 5700 XT
RAM
G.SKILL Ripjaws V Series 32GB (2x16GB) DDR4 3600 16-19-19-39 CL 16 1.35V
Hard Drive
Corsair Force Series Gen.4 PCIe MP600 500GB NVMe M.2 SSD
Hard Drive
Seagate BarraCuda ST3000DM008 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" HDD
Optical Drive
LG 16X SATA Blu-Ray Internal Rewriter with 3D Playback and M-DISC Support BH16NS40
Power Supply
Fractal Design Ion+ 860P 80 PLUS Platinum Certified 860W Full Modular
Cooling
Noctua NH-D15
Case
Veddha GriderCase alpha V1
Operating System
Win 10 Pro 64bit
Monitor
Nixeus EDG 27" IPS Freesync 1440p 144Hz
Keyboard
Redragon K589 SHRAPNEL RGB Mechanical Keyboard
Mouse
Logitech G502 Hero
Mousepad
ALLSOP Redmond Mouse Pad
Audio
Cambridge Soundworks 5.1
Other
PulseLabz Challenger Gaming Chair
CPU
Intel i7 4770k @ 4.5GHz
Motherboard
Asus Maximus VI Rog Gene
GPU
Gigabyte AMD R9 290 @ Core 1160MHz & Memory 1350MHz
RAM
G.SKILL Trident X DDR3 16GB 2400MHz
Hard Drive
Samsung 840 PRO 256GB
Hard Drive
Seagate Barracuda 7200.14 3TB
Optical Drive
Pioneer Black Blu-ray 16X BD-R 2X BD-RE
Power Supply
EVGA SuperNOVA G2 1300W 80PLUS Gold Fully Modular
Cooling
Corsair H60 Push/Pull
Case
Fractal Design Arc Midi R2
Operating System
Win 7 Pro 64bit
Monitor
Samsung 245BW 24" 1200p 60Hz
Keyboard
Logitech G15
Mouse
Logitech MX518
Mousepad
Corsair Vengeance MM200
Audio
Yamaha HTR-5830 Polk Audio 3.0
CPU
Intel Core i5-3570K @ 4.6GHz
Motherboard
ASRock Z77E-ITX mITX
GPU
Sapphire AMD HD 7990 @ Clock 900MHz & Memory 1100MHz
RAM
G.SKILL Ripjaws X DDR3 8GB 1600MHz @ 1866MHz
Hard Drive
Crucial SSD CT128M4SSD3 128GB mSATA SATA III 6GB
Hard Drive
Seagate Barracuda HDD 1TB
Optical Drive
LG DVD R/W
Power Supply
Corsair Professional Series Gold AX850 Fully Modular
Cooling
Corsair Cooling Hydro Series H100
Case
BitFenix Prodigy Mini-ATX Black Case
Operating System
Win 7 Pro 64bit
Monitor
Samsung TV 52"
Keyboard
Logitech K330 Wireless
Mouse
Logitech M215 Wireless
Mousepad
Corsair Vengeance MM200
Audio
Yamaha RX-V681 PSB/PolkAudio 5.1
▲ hide details ▲


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post #3 of 4 (permalink) Old 02-13-2020, 03:23 PM - Thread Starter
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Quote: Originally Posted by Gunderman456 View Post
Uninstall Logitech G Hub and NZXT's CAM Software and see what happens.
Just been testing this, still getting the black screens Any thoughts on why the CPU spikes might be happening and how that might be related to the issue?

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post #4 of 4 (permalink) Old 02-13-2020, 04:36 PM
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Gunderman456's Avatar
 
Join Date: Oct 2008
Posts: 7,685
Rep: 611 (Unique: 504)
Use TasK Manager and see which culprit is spiking CPU usage.

-Guide to 1st Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...ing-guide
-Guide to 2nd Case Modding for Better GPU(s) Performance/Cooling-
https://www.overclock.net/case-mod-wo...e-fan-mod
Fast n' Cheap
(17 items)
Bit'O'Heaven
(16 items)
CPU
RYZEN 7 3700X
Motherboard
ASUS TUF GAMING X570-PLUS
GPU
MSI Radeon RX 5700 XT
RAM
G.SKILL Ripjaws V Series 32GB (2x16GB) DDR4 3600 16-19-19-39 CL 16 1.35V
Hard Drive
Corsair Force Series Gen.4 PCIe MP600 500GB NVMe M.2 SSD
Hard Drive
Seagate BarraCuda ST3000DM008 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" HDD
Optical Drive
LG 16X SATA Blu-Ray Internal Rewriter with 3D Playback and M-DISC Support BH16NS40
Power Supply
Fractal Design Ion+ 860P 80 PLUS Platinum Certified 860W Full Modular
Cooling
Noctua NH-D15
Case
Veddha GriderCase alpha V1
Operating System
Win 10 Pro 64bit
Monitor
Nixeus EDG 27" IPS Freesync 1440p 144Hz
Keyboard
Redragon K589 SHRAPNEL RGB Mechanical Keyboard
Mouse
Logitech G502 Hero
Mousepad
ALLSOP Redmond Mouse Pad
Audio
Cambridge Soundworks 5.1
Other
PulseLabz Challenger Gaming Chair
CPU
Intel i7 4770k @ 4.5GHz
Motherboard
Asus Maximus VI Rog Gene
GPU
Gigabyte AMD R9 290 @ Core 1160MHz & Memory 1350MHz
RAM
G.SKILL Trident X DDR3 16GB 2400MHz
Hard Drive
Samsung 840 PRO 256GB
Hard Drive
Seagate Barracuda 7200.14 3TB
Optical Drive
Pioneer Black Blu-ray 16X BD-R 2X BD-RE
Power Supply
EVGA SuperNOVA G2 1300W 80PLUS Gold Fully Modular
Cooling
Corsair H60 Push/Pull
Case
Fractal Design Arc Midi R2
Operating System
Win 7 Pro 64bit
Monitor
Samsung 245BW 24" 1200p 60Hz
Keyboard
Logitech G15
Mouse
Logitech MX518
Mousepad
Corsair Vengeance MM200
Audio
Yamaha HTR-5830 Polk Audio 3.0
CPU
Intel Core i5-3570K @ 4.6GHz
Motherboard
ASRock Z77E-ITX mITX
GPU
Sapphire AMD HD 7990 @ Clock 900MHz & Memory 1100MHz
RAM
G.SKILL Ripjaws X DDR3 8GB 1600MHz @ 1866MHz
Hard Drive
Crucial SSD CT128M4SSD3 128GB mSATA SATA III 6GB
Hard Drive
Seagate Barracuda HDD 1TB
Optical Drive
LG DVD R/W
Power Supply
Corsair Professional Series Gold AX850 Fully Modular
Cooling
Corsair Cooling Hydro Series H100
Case
BitFenix Prodigy Mini-ATX Black Case
Operating System
Win 7 Pro 64bit
Monitor
Samsung TV 52"
Keyboard
Logitech K330 Wireless
Mouse
Logitech M215 Wireless
Mousepad
Corsair Vengeance MM200
Audio
Yamaha RX-V681 PSB/PolkAudio 5.1
▲ hide details ▲


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Tags
black screen , cpu spike , flashing , gaming , ryzen 5 3600

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