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Skyrim PC shut down/reboot

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post #1 of 171 (permalink) Old 11-14-2011, 04:48 AM - Thread Starter
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I have this problem with Skyrim. My PC will randomly shuts down or reboots during the game play. I can hear the clicking noise from the PSU, it is like when the power in the house goes down. I have not found a specific formula, that might cause the crash. I noticed it happens more frequently when i view the world map. I have newest nvidia drivers installed.

There is bunch of suggested workgrounds here, but none of them seems to work.

It would seem like a PSU problem, but isnt it weird, that it only happens with Skyrim? I can play BF3 maxed out just fine.

edit: I should add, it is not GPU overheating issue. The temps are around 60-70C max.

edit2: Bethesda is releasing first patch on 28th November! Lets hope this get fixed.
edit3: The patch is out now, but it didnt fix the issue.

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post #2 of 171 (permalink) Old 11-14-2011, 05:00 AM
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Can you do me a test biggrin.gif

Firstly run Intel burn test on it's own

Then run furmark on it's own

If they both work fine, I want you to run both of them on thier own, what this'll do is cause the maximum power load possible. If your machine shuts down, it's a power issue biggrin.gif

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are you saying that a single core cpu cant run more than one process? because im positive i can run windows media player and google chrome at the same time on my amd sempron chip...
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Mic jack? That'd be hotdog down hallway turf in this situation.


I suggest the manual release hole on the optical drive. Bonus points if you eject the tray!
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post #3 of 171 (permalink) Old 11-14-2011, 06:00 AM - Thread Starter
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I ran the tests, no shut down with both intelburntest and furmark running. I had to crank the fans to 70% on the GPU, the temps were above 80s. Same for CPU. The system never gets under THIS amount of load in-game anyway, so i guess i could rule out bad PSU?

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post #4 of 171 (permalink) Old 11-14-2011, 07:33 AM
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Originally Posted by Sheira View Post

I ran the tests, no shut down with both intelburntest and furmark running. I had to crank the fans to 70% on the GPU, the temps were above 80s. Same for CPU. The system never gets under THIS amount of load in-game anyway, so i guess i could rule out bad PSU?

Hey ya,

If it didn't shutdown under that sort of load it's not the PSU. The fact you had to crank up fans means it could be a thermal issue. When your machine shut down did it BSOD or just turn off?

Does it do this at stock speeds? If you've not tried I'd give that a shot.

Comps

Hidden Text Below! (Click to show)Warning: Spoiler! (Click to show)

Quote:
Originally Posted by maxhudson go_quote.gif
are you saying that a single core cpu cant run more than one process? because im positive i can run windows media player and google chrome at the same time on my amd sempron chip...
Quote:
Originally Posted by TestECull go_quote.gif
Mic jack? That'd be hotdog down hallway turf in this situation.


I suggest the manual release hole on the optical drive. Bonus points if you eject the tray!
Quote:
Originally Posted by Lord Xeb go_quote.gif
Overclocking isn't buying the fastest just to be fast, it is buying the cheapest and making it fast!


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post #5 of 171 (permalink) Old 11-14-2011, 08:00 AM
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How long does the game go before rebooting? The PSU could be going but only after components heat up enough. How long did you run IBT/furmark?

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post #6 of 171 (permalink) Old 11-14-2011, 09:05 AM - Thread Starter
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It doesnt even BSOD, just completly turn off or restart (with clicking sound of the psu). The monitor turns off too.

The crash occurs more-less randomly. I am level 15, so i'v been playing quite a bit. It didnt crash a single time during the first day. Now it seems to crash randomly... it would crash right after i loadd the game or it would let me play for an hour and then crash. This usually doesnt happen, when i am in dungeons and such, 90% of the crashes occured when i was viewing the map, looking to fast travel and whatnot.

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post #7 of 171 (permalink) Old 11-14-2011, 03:29 PM
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I have been having this problem too of Skyrim causing my computer to crash and reboot with a hypertransport sync flood error on last boot.

Specs:

Windows Vista Premium Edition 64 bit Service Pack 2
ATI Radeon HD 5700 Series
AMD Phenom 8250e Tri-Core processor rated at 1.9ghz (minimum says 2.0ghz dual core run other dual core 2.0 speed games just fine)
MSI-785GTM-E45 Motherboard
4 gigs of ram (I forget who the manufacturer is for my ram)

It's not a heat issue because the processor never went over the same heat as the OPs.

Attempted fixes: BIOS flash, HT speed reduction from default 1800 to 16000 then to 14000 (I can't adjust the Northbridge speed), updated graphic drivers, changed from the first time set-up auto detect settings to low (believe settings were set to medium on the auto-detect) and the sound fix on forums of turning down the sound quality to that of cd quality on Vista.

Other games tested to see if other games could cause crash: World of Warcraft, Dragon Age 2, Witcher 2, Deus Ex Human Revolution, Team Fortress 2 and League of Legends.

Only level 8 and has been happening since I was going to Whiterun for the first time. Doesn't happen while in dungeons/caves or in Whiterun itself only on world map. This has also only happened with Skyrim. I'm thinking it's Skyrim or my processor, while passing on the Can you run it site (I check there before buying PC games), isn't good enough to run Skyrim because of it's speed.
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post #8 of 171 (permalink) Old 11-14-2011, 03:36 PM
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A PC shutting down out of nowhere with no otherwise sign of a crash (like a BSOD) is almost always a power and/or heat issue. That's really about all that cause it. Your CPU and GPU are no saints on power use, and while you have 720W, given what is happening, plus the noise in the PSU, it'd be where I'd look. It's odd how stress testing both parts simultaneously went fine, but... it's happening in the real world here.

Try taking your CPU to stock settings and see if it happens. That'll cut back on the power consumption a bit to serve as a test.

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post #9 of 171 (permalink) Old 11-14-2011, 03:40 PM
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Quote:
Originally Posted by GrindyMcGrindy View Post

It's not a heat issue because the processor never went over the same heat as the OPs.
You have a different CPU than the OP as well. The thermal properties of that CPU don't necessarily apply. 60C-70C for that CPU is asking for trouble.

Edit: I just re-read that the OP's CPU was up to 80C when stress testing. I hope that's not the value you were referring to your CPU running at.

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post #10 of 171 (permalink) Old 11-14-2011, 04:16 PM
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Quote:
Originally Posted by Princess Garnet View Post

You have a different CPU than the OP as well. The thermal properties of that CPU don't necessarily apply. 60C-70C for that CPU is asking for trouble.
Edit: I just re-read that the OP's CPU was up to 80C when stress testing. I hope that's not the value you were referring to your CPU running at.

By around I meant it's 61 degrees C while it was running Dragon Age 2 (was using a free temp gauge). And a brief google search says maximum operating temperature is 55 to 71 degrees C for my processor. . If this were a CPU problem wouldn't the crashes be nearly identical in other games?

Just ran Skyrim with Argus Monitor (full screen vs windowed that I used for DA2 which was probably skewing the temps as more resources were being used) and was running at 45ish C. Still crashed but lasted longer than normal. May be because I was mostly fast traveling to dungeons rather than riding/running the world map.
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