Changes coming to Silicon Lottery
We're sitting on our 3 year mark in business, and it's time for some changes to take place. I'll be going over here some of the changes you will start noticing over the coming months below.
Changes to Binning
In order to keep scaling business, we're making some changes on how we're binning processors. As of now, we have been strictly testing processors for an hour with Realbench. This has worked great to easily sift through silicon quality. Most of you here have been perfectly fine with this, and have understood the settings we provide may not necessarily give you a stable system- additional tweaking could be needed depending on what you're doing with your system. First time system builders, and more importantly our business customers, prefer to have some more solid settings to go on.
Moving forward, we will be doing much more rigorous testing on each processor to determine what frequency and voltage will be needed for a stable system. We already have a good model in place that we have used on business orders this year. We will primarily test with non-AVX Prime95, AVX Prime95, and Intel Linpack, but our exact methodology will be kept a trade secret. We will have a Qualified Vendors List (QVL) that lists all of the components we have verified that work with the overclocks we're selling. The QVL will start off small, but continue to grow as we test and verify more components. Naturally you don't have to follow the QVL, but it's an easy way to put together a system with one of our processors that should simply just work.
Changes to Delidding
There will no longer be a static $49.99 charge for delidding. We will start offering binning alongside delidding to have your processor that was sent in go through our tests to determine stable settings. We will be clarifying the guarantee we provide with delidding, and processors sent in for delidding will not fall under the warranty we provide.
Up until now, we have offered delidding as an option on compatible processors we sell. Moving forward, all processors we sell that show a benefit from delidding will be delidded and resealed by default. Recent Intel architectures have been pretty temperature sensitive, and makes a difference when binning processors. The vast majority of our customers already purchase delidding with our processors, so this change will only affect a few of you. This change also ties into the changes with our warranty below.
Changes to Warranty
In replace of the 30 day warranty we have now, we will be providing a 1 year (365 day) warranty on all processors we sell. This has been suggested many times throughout the years. Now that we've been around a while and have a good feel of the defect rate of processors, we've done the math and worked it in. This gives our customers an option to have delidded processors without completely sacrificing warranty. The warranty will cover a one time replacement processor 365 days from the date of purchase. A processor received as a replacement will not be under warranty.
Three important things to follow to maintain the new 1 year warranty coverage:
1. Using any gallium based liquid metal tim (such as CLU, CLP, or Conductonaut) on our processors will void our warranty.
2. Retail box and packaging must be returned in order to receive warranty service. This means you will need to store your retail box somewhere during the life of the warranty. Intel or AMD case stickers do not have to be returned if they were used.
3. Delidding or re-delidding a processor purchased from us for any reason will void our warranty.
We will be making some changes to our website, and try to get things a bit more organized in the future.
I've been able to pull through the busy times with the tremendous help of friends and family, but it's been getting tough. I will be hiring our first employee next month (position is already taken), which is a landmark for the business. We will give our best effort to continue growing over the next few years maintaining our quality, integrity, and continuing to provide services overclocking enthusiasts desire.
Last edited by Silicon Lottery; 04-17-2018 at 10:51 AM.