PC freezes for 5 seconds almost every hour
Hi, as the title says, I am having an issue with a PC i recently put together.
I have been getting freezes that will freeze the computer completely for about 5 seconds and unfreeze back to normal about every hour whether i am gaming or not.
On occasion, this freeze will shutdown my game application completely and bring me to the desktop. When it does this, my screen will become erratic, showing artifacts, going black with a bright white array of bars laid across horizontally in the middle of my screen from one side to the other as if there is some kind of video issue. But this only happens sometimes.
9900k at its base clock 3.6
gtx 1080ti sc black evga base clocks
ASUS Maximus hero xi wi-fi Mobo
2x16gb corsair vengeance pro rgb ram
1tb 970 m.2 nvme
1tb 960 ssd
2x2tb WD hdd
corsair H100i SE aio
Seasonic 650watt psu
3 corsair LL120 rgb fans
4x of corsair LED magnetic rgb lightstrips
i'm using 2 monitors, alienware 240hz 1080p and a secondary hp 75hz monitor 1080p if that matters.
Here is what i've tried so far:
-uninstalling and reinstalling all drivers for mobo and all other devices
-switching graphics card to different pci-e slots to check if maybe it was a faulty pci-e slot
-changing the ram placements
-since i work at best buy, i took my computer to geek squad where they ran their "MRI" software overnight to check faults for hardware and everything came back green.
I thought maybe my graphics card was the issue, so i took out my 1080ti and put in an old gtx 780 and played games on that for a while and noticed no freezing.
I also installed my old parts that were replaced with the new ones into a new computer case and put the 1080ti in that build and experienced no freezing.
My old spare parts build is:
4770k base clock
msi z87-gd65 gaming mobo
4x4gb gskill 1600mhz ddr3
corsair 750watt psu
phantek air cooler
128gb crucial ssd
This is the build i had before with the 1080ti MINUS the 750watt psu. I was using this old build with my seasonic 650watt psu as well with the 1080ti. I kept using the 650watt seasonic psu with the new 9900k build. SO the graphics card didnt have any issues with the 650watt psu in the 4770k build. When i put the old parts together after the new build, i found the corsair 750 watt laying around so i used that to just have a back up computer with my spare parts.
So like i said, the 1080ti did not have any freezes when i installed it on the spare part build. I also put the gtx 780 into my new 9900k build and experienced no freezes at all, but i did have pretty bad input lag.
I haven't tried reinstalling windows completely yet and wanted to post something about this before i did that to see what others think.
I think it is possible that my 650watt psu might be the issue but i am not so sure. Maybe the added RGB lights (and there is ALOT of rgb lights) coupled with a stronger processor, more ram, multiple hard drives/ssd, and the 1080ti, is causing the problem? But it is strange that the gtx 780 doesn't have the same problem... i believe the wattage between the 780 and 1080ti is not a HUGE difference but i may be wrong.
It really would be a pain but i could possibly interchange the PSUs and see if the 750watt on the new system changes anything, but if the problem was the psu, wouldn't it constantly have issues? Not once every hour?
Sorry for the long post but please let me know what you guys think!
Edit: I used seasonics calculator with the specs i have and it says recommended psu wattage is 564w and load wattage is 514w. but it also recommends a 750 watt psu at the same time. Ill add a snip of the calculators results.
also, im going to test the computer with all the rgb lights off to see if there are any issues persisting with them off. maybe there is just too much power draw with the added rgb with the new build.
Last edited by Novacore; 05-29-2019 at 12:27 PM.