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Thread: Opening your mice no longer voids your warranty Reply to Thread
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  Topic Review (Newest First)
04-18-2018 03:04 PM
wareya actually if the defect/fault is not caused by the repairs/modifications then the warranty still applies, though it can be hard to argue for something so cheap
04-18-2018 02:54 PM
akromatic However cable modding is a physical mod that "damages" the stock state of it.

If noobs wire it wrong and fry it manufacturers are well within their rights to deny warranty.

However if its just opening it up to clean it or to apply a paint job to the outter shell that should be fine.

With the way screws are behind the teflon feet there is a good chance that someone would damage the feet which in turn alters the smoothness and tracking height which would make tracking an issue
04-18-2018 02:33 PM
CorruptBE Tbh warranty should always apply imo if there's no physical damage to mechanical / electrical parts.
04-18-2018 11:41 AM
wareya it was always illegal for them to void your warranty for opening your mouse. this is not a subject of argument. if you got convinced that your warranty was voided then you're a victim of fraud.
04-16-2018 01:39 PM
Timecard ..
04-15-2018 04:19 PM
TranquilTempest
Quote: Originally Posted by gene-z View Post
Yeah, great logic some people have on this forum. Take a company to court over a $50 mouse, lol. Gotta love the internet. Maybe once you become an adult with some logical thinking, you'll realize what a waste of money and time that is.

Pretty funny how people are saying if you let a company do this to you, it's your fault for believing their "bull". The internet discussions boards have become insufferable, jesus.

And yes, this has always been a law, but the FTC never enforced it. You can read stories all over the web of companies refusing warranty service for this BS. They're sending warnings to all companies violating this law and if they don't adhere to the rules, there will law enforcement action.
This is exactly what class action suits are for. Or small claims.

The effort is not worth it for $50, no, but it might just be worth it as a small revenge for bad customer service. And even if you don't intend on pursuing legal action, just knowing the law gives you a much better bargaining position.
04-15-2018 12:49 PM
Melan http://support.logitech.com/en_us/ar...y#transferable
04-15-2018 09:34 AM
Avalar
Quote: Originally Posted by the1freeMan View Post
Logitech refused to rma my G102 because it's not meant for the EU market (I actually corrected the support guy who said it was for the US market lol) and a screenshot from ebay doesn't count as proof of purchase because ebay is not an authorized seller. Any advice on this? Are they BSing me?
The G203 is the one for EU, right? The nearest Logitech factory probably doesn’t have a G102 to give you (even if they are the same...)

And yeah, eBay purchases aren’t eligible for warranty. The warranty would belong to whoever owned the mouse originally.
04-15-2018 05:38 AM
the1freeMan Logitech refused to rma my G102 because it's not meant for the EU market (I actually corrected the support guy who said it was for the US market lol) and a screenshot from ebay doesn't count as proof of purchase because ebay is not an authorized seller. Any advice on this? Are they BSing me?
04-14-2018 09:48 PM
SmashTV
Quote: Originally Posted by gene-z View Post
Yeah, great logic some people have on this forum. Take a company to court over a $50 mouse, lol. Gotta love the internet. Maybe once you become an adult with some logical thinking, you'll realize what a waste of money and time that is.
Small claims court is more of a burden for the company than the individual.
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