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02-09-2019 10:44 AM
J7SC
Quote: Originally Posted by ENTERPRISE View Post
That would be part of it, but they were also going for an antiturbulence design by having the central fan spin the other way. While that is fine, the issue was A. Tolerances used in the design between each fan & B. Build quality, without taking a part my GPU it was hard to say why the fan was tilting but I would hazard a guess at a bearing issue, but there is definitely something going bad in that area of the card.

Looks like my RMA on both my cards however has gone through ok, fingers crossed. Time for a new model of GPU altogether, going to have to avoid the GB range of GPU's if they keep on using this fan design. I bet they are getting an awful lot of RMA issues from this.

..good that he RMA process seems to be working for you. Like others, I posted before that I'm quite concerned about the sheer size and weight of most of the RTX cards, re. sagging etc and subsequent fan issues, issues w/ thermal pad contact on VRAM. I happen to like (so far) the Aorus 2080 TI XTR I have, but mine are the factory full water-block ones, so no fans on the card...as to their massive weight, I ended up constructing some extra support brackets / hopefully that works out in the long term.

Quote: Originally Posted by cat1092 View Post
Guess when I upgrade will stick with EVGA, have never had issues with their fans. There was an issue with thermals with my GTX 1070, yet they notified me before I was aware of it. Didn't replace the pads, the BIOS update alone lowered the temps for my usage. Maybe if I were a hardcore gamer, would had swapped the pads. This is why I prefer registering my hardware when possible, honest OEM's will inform customers of widespread issues.

While I forgot the exact model (one of the 79xx GHz editions), once purchased a Gigabyte GPU used from a eBay seller with high ratings (only negatives were shipping) & there was fan rattle within 3 days. The seller (or his supplier) must had tried to fix the fan. He insisted that he didn't do anything & had never ran the card, although to his credit, sent me a prepaid label to return for refund. Had my refund on the same day he received the return.

Purchased my first EVGA GPU afterwards & except for a MSI, have never looked back. Every Gigabyte product I've had ended as junk, beginning with their AM3 MB's (the type with NVIDIA chipset).

Cat

While my experience with Gigabyte products (GPUs of several gens, mobos) has been quite good, all it takes are a few bad experiences in a row and there goes the brand trust...For example, I used to really like EVGA, but then had the same PCB related issues on at least 3 out of 8 EVGA top-line GPUs cards over two gens (700, 900 series). At the end of the day, I'm not really ready to 'automatically' trust any vendor, though given the sheer number of pieces of equipment we have from Asus over decades (mobos, GPUs, other), I always put them on the short list when it gets time to purchase new parts. Finally, my experience with MSI is limited but I just did have an excellent RMA experience recently with them on a mobo issue which was not their fault.
02-09-2019 10:06 AM
cat1092 Guess when I upgrade will stick with EVGA, have never had issues with their fans. There was an issue with thermals with my GTX 1070, yet they notified me before I was aware of it. Didn't replace the pads, the BIOS update alone lowered the temps for my usage. Maybe if I were a hardcore gamer, would had swapped the pads. This is why I prefer registering my hardware when possible, honest OEM's will inform customers of widespread issues.

While I forgot the exact model (one of the 79xx GHz editions), once purchased a Gigabyte GPU used from a eBay seller with high ratings (only negatives were shipping) & there was fan rattle within 3 days. The seller (or his supplier) must had tried to fix the fan. He insisted that he didn't do anything & had never ran the card, although to his credit, sent me a prepaid label to return for refund. Had my refund on the same day he received the return.

Purchased my first EVGA GPU afterwards & except for a MSI, have never looked back. Every Gigabyte product I've had ended as junk, beginning with their AM3 MB's (the type with NVIDIA chipset).

Cat
02-09-2019 09:23 AM
ENTERPRISE
Quote: Originally Posted by 8051 View Post
Enterprise do you think Gigabyte's design intention was trying to interleave the fans so they would get better fan coverage over the heatsink?

That would be part of it, but they were also going for an antiturbulence design by having the central fan spin the other way. While that is fine, the issue was A. Tolerances used in the design between each fan & B. Build quality, without taking a part my GPU it was hard to say why the fan was tilting but I would hazard a guess at a bearing issue, but there is definitely something going bad in that area of the card.

Looks like my RMA on both my cards however has gone through ok, fingers crossed. Time for a new model of GPU altogether, going to have to avoid the GB range of GPU's if they keep on using this fan design. I bet they are getting an awful lot of RMA issues from this.
02-08-2019 11:15 PM
8051 Enterprise do you think Gigabyte's design intention was trying to interleave the fans so they would get better fan coverage over the heatsink?
02-03-2019 04:37 AM
ENTERPRISE
Quote: Originally Posted by speed_demon View Post
I searched a bit to see what it looked like and it looks like it's called "Aorus".

The design is definitely a big compromise and looks to be aimed at making a quiet cooling solution. It almost looks like even minor GPU sag could cause twisting of the fan frame leading to blade interference and cooling failure.

I suspect many owners of these will be sending their cards back or looking up tutorials on how to disable and remove the middle fan. For a high end GPU it's utter nonsense to have these sort of issues.
Good shout, I tend to spell that one wrong :/

Yeah it looks like the Sag could be an affecting force on the fans. I was actually using the GPU support poles that came with the cards as well, but alas the issue still prevailed. I can certainly see what GB were trying to achieve with this design but I would argue that the gains were minimal (Looking at my typical load temperatures vs other cards I have had) and all they did was increase the risk of failure. I would image overall they are getting a lot of RMA grief over this, one can only hope that with their next model of Aorus GPU that they take a good backward step and have realistic clearance between the fans.
02-03-2019 02:45 AM
speed_demon I searched a bit to see what it looked like and it looks like it's called "Aorus".

The design is definitely a big compromise and looks to be aimed at making a quiet cooling solution. It almost looks like even minor GPU sag could cause twisting of the fan frame leading to blade interference and cooling failure.

I suspect many owners of these will be sending their cards back or looking up tutorials on how to disable and remove the middle fan. For a high end GPU it's utter nonsense to have these sort of issues.
02-03-2019 02:03 AM
blodflekk Every piece of hardware I have had from gigabyte has died. I lost faith in the company a very long time ago, back when I had P35 and P45 boards from them die.
02-03-2019 01:14 AM
ENTERPRISE
Quote: Originally Posted by Kaltenbrunner View Post
I shutter to think that someone nabbed your GPU, bad enough the cards broke
Yeah that was an annoying turn of events, luckily as they arranged pickup, it was fully insured. The only inconvenience was having to wait 5 further days for an "Investigation" prior to sending me a new one.

Quote: Originally Posted by Renegade5399 View Post
The Aorus 1080Ti's did this too. The paper thin sheet metal they make it out of bends under the weight of the card and/or in shipping (as was my case). I just bent it back and was all good, but this seems a bit ridiculous.
I did not know that, This is the first time I have owned The GB Auros GPU range, it is also the last unless they fix it im future products.
02-03-2019 12:41 AM
Renegade5399 The Aorus 1080Ti's did this too. The paper thin sheet metal they make it out of bends under the weight of the card and/or in shipping (as was my case). I just bent it back and was all good, but this seems a bit ridiculous.
02-02-2019 11:44 PM
Kaltenbrunner I shutter to think that someone nabbed your GPU, bad enough the cards broke
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