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  Topic Review (Newest First)
07-04-2020 09:21 AM
polar I just made my first order from PPCs July 01, and yes that website is Painfully slow. I spent 3 days going back and forth to it. When the time came to complete the purchase no luck. I started the chat and to my surprise someone responded. We sorted everything out and my stuff arrived on time.

Thanks for the help, and all my stuff is working good.

Like others have said you are just throwing money away with that website.
07-02-2020 02:36 PM
Avacado 15% 50$ +
07-02-2020 02:36 PM
Kenshiro 26
06-25-2020 09:31 AM
InfoSeeker Minor issue, but aggravating!

when I go to the orders page to view an order, I am required to enter the email address used to place the order.

WHY is that roadblock there?

It is completely unnecessary... total waste of time.
There is only one email address per account.

I mentioned this to customer service some months back, but no joy so far.
I guess I should be happy the order number at least is auto-populated.
06-22-2020 05:49 PM
taowulf
Quote: Originally Posted by garyd9 View Post
As bad as their website is, at least they still have decent customer support. Of course, you might have to wait 20 minutes for the web chat window to appear, but at least the responses are from a human being and they try to be helpful.

Years ago i complained about the slowness on a previous version and customer service was rather pissy about it. Otherwise the CS hasn't given me much to complain about.

But I still shop elsewhere now unless I absolutely cannot get what I want anywhere else.
06-22-2020 11:24 AM
garyd9 As bad as their website is, at least they still have decent customer support. Of course, you might have to wait 20 minutes for the web chat window to appear, but at least the responses are from a human being and they try to be helpful.
06-22-2020 11:05 AM
Avacado
Quote: Originally Posted by garyd9 View Post
While waiting (and waiting, and waiting) for a search on PPCS website, I actually looked at the image they have posted on the home page of their site. This image is connected to their father's day sale, so it apparently was put there recently. I've added a snippet of the image below..

My question is: Who is the target audience of PPCS when they show a picture of a guy working on an obviously ancient computer case with a FLOPPY DRIVE, unsheathed PSU wires, no rear fan exhaust, what might be a stock intel CPU cooler (from 20 years ago), and what I think is loose electrical tape dangling from the wires (near the bottom of the picture.)

Is that the image that PPCS wants to represent their company?

(Maybe that's the server they use for their website. It would explain a few things...)
No, no, no my brother, that electrical tape is actually a ribbon (IDE) cable.
06-22-2020 09:12 AM
looniam
Quote: Originally Posted by garyd9 View Post
(Maybe that's the server they use for their website. It would explain a few things...)
no thats the stock photo the web designer had copyright use of, that PPCs hired on a budget, to design the site.


the site is run on a chromebook. but when they have HWLab rads that no one else does for weeks; it's faster.
06-22-2020 09:02 AM
ThrashZone Hi,
Everyone knows old donkey kong rules on floppy
06-22-2020 08:56 AM
garyd9 While waiting (and waiting, and waiting) for a search on PPCS website, I actually looked at the image they have posted on the home page of their site. This image is connected to their father's day sale, so it apparently was put there recently. I've added a snippet of the image below..

My question is: Who is the target audience of PPCS when they show a picture of a guy working on an obviously ancient computer case with a FLOPPY DRIVE, unsheathed PSU wires, no rear fan exhaust, what might be a stock intel CPU cooler (from 20 years ago), and what I think is loose electrical tape dangling from the wires (near the bottom of the picture.)

Is that the image that PPCS wants to represent their company?

(Maybe that's the server they use for their website. It would explain a few things...)
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