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  Topic Review (Newest First)
07-12-2020 07:36 PM
ryouiki
Quote: Originally Posted by Watercool-Jakob View Post
Yup, that's pre-2017 mounting hardware. Man, you got a block with a long shelf life! Please send me a mail to [email protected], and we'll send you the updated mounting hardware.
Thank you for the response, sorry I didn't realize this had been posted sooner.

I found somewhere semi-local that had a set of mounting hardware, looks like the original block had the 18022 mounting plate, just different standoffs/washers/etc. I had to drain the loop for another reason so I went ahead and re-mounted with the new hardware and all is well. I appreciate your help!
07-10-2020 09:04 PM
Madmaxneo Soon I will be taking apart my loop, doing a deep clean, adding another Rad, upgrading the pump, and changing out the tubing.

In doing this I need to take apart my heatkiller Pro IV waterblocks to thoroughly clean them. Because of this I anticipate having to replace the thermal pads on my graphics card, but I forget what thickness of thermal pads I need.


Does anyone know what thickness pads I will need for my EVGA GeForce GTX 1070 SC GAMING?
07-09-2020 07:44 AM
tiefox I've been ordering quite some stuff from watercool lately and have had amazing shipping time responses. I'm Denmark btw, so close by.
07-09-2020 05:56 AM
Watercool-Jakob
Quote: Originally Posted by NewUser16 View Post
So! going back 3-4 months ago, maybe even longer when Watercool.de forum was taking of and my theory behind that was due to customers complaining (rightfully so) about their orders been delayed for weeks, even months, the answer from rep was we updating other things and so is the website...that is taking awfully long...maybe I was correct about my suspicion
Nope, you were not

It's just that we try to get a lot of things done at the same time currently, so the website relaunch is delayed, as well. But we improved the general delay timings for end customer orders: usually, orders are processed and shipped within 2-5 days again (unless an item on an order is currently not in stock, obviously...).


If people have the need to complain about our shipping time, they have plenty of ways to reach me: I'm here, on facebook, Twitter, instagram, reddit, and several german forums. So if somebody feels the need to start a public outcry, they still have plenty opportunity to do so - usually, simply writing a polite email helps more, though. Jussayin'.
07-08-2020 09:21 AM
NewUser16 So! going back 3-4 months ago, maybe even longer when Watercool.de forum was taking of and my theory behind that was due to customers complaining (rightfully so) about their orders been delayed for weeks, even months, the answer from rep was we updating other things and so is the website...that is taking awfully long...maybe I was correct about my suspicion
07-07-2020 08:20 AM
ThrashZone Hi,
Seems normal to me with old design water blocks
All newer cpu's are coming out with shoulders or concave like a bowl dude just won't put a straight edge on either the chip or the water block and see the difference

Heatkiller 4 pro doesn't have near the bow in the cold plate to match these chips concave so all pressure is sitting on top of the chips outside corners thus leaving marks

If the water block has a lot of bow it's first contact is on the center of the cpu and more tightening spreads the bow to fit the cpu concave better.

I can't get a good picture showing how little the HK 4 pro bow is because it has so very little bow and all my new design Optimus water blocks are installed
But here's the bow on a new ek magnitude clearly showing quite a bit of bow on the cold plate.
07-07-2020 05:52 AM
CantingSoup Posting to say that the MO-RA3 is outstanding.
07-07-2020 05:22 AM
Watercool-Jakob This does seem very weird indeed. Our blocks do normally not become bent or indented or imprinted or take away any physical damage by simply mounting them to a CPU. So there seems to be something else at play here. Can you please send me an email to [email protected] with pictures from how your block was mounted, when and where you bought the block, your shipping address including phone number, and any assorted information on what could have happened? We will then help you!
07-06-2020 09:40 PM
outofmyheadyo
Quote: Originally Posted by chas1723 View Post
Why is your block so scratched? Did you try to lap it?

Sent from my SM-N950U using Tapatalk
No I havent done anything to it, mounted on the 2700x cleaned off the thermal paste, and thats it.
07-06-2020 04:07 PM
chas1723
Quote: Originally Posted by outofmyheadyo View Post
These show it better.
Why is your block so scratched? Did you try to lap it?

Sent from my SM-N950U using Tapatalk
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