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  Topic Review (Newest First)
04-03-2020 03:47 AM
Alex0401
Quote: Originally Posted by bluechris View Post
005999 is your part number so seems yours is not from the very 1st ones.
please tell me should i do RMA?
04-03-2020 02:31 AM
joker_95
Quote: Originally Posted by bluechris View Post
005999 is your part number so seems yours is not from the very 1st ones.
Thanks for confirming!
04-03-2020 02:29 AM
joker_95
Quote: Originally Posted by briank View Post
I understand your frustration. I can also say this has been a frustrating experience. I think one of the causes is that AMD has decided to squeeze every last bit of performance from every chiplet. With each chiplet being binned and having a custom VID curve and then features which are supposed to increase stability when the chip is being pushed to the edge (like PBO and clock stretching). Not only do they make each chip unique, they also make it much harder to detect instabilities as they can run along for days before an error or crash happens. All this complexity I think has made it difficult for the Mobo manufacturers to come up with default settings that are truly stable for all CPUs and all workloads. It's clear they are struggling as are we.

I have spent 10X more time fine tuning this CPU / Mobo / Memory combo than any overclock I've done before. And it still has more performance I could squeeze out of it. It just stopped being fun. Maybe I'll return to it sometime in the future, but I'm just burnt out from all the complexities. While it's great having 32 threads, I do miss the simplicity of my previous Intel systems.
I understand that, I did not expect the experience to be flawless.
But between flawless and the board dying, experiencing all kinds of issues before doing so, there's a huge gap. And the issues were mostly with the BIOS and the quality of the parts (guessing the latter), not so much with everything else.
I wasn't even trying to overclock - I just wanted a performance home workstation, that I could optionally game on (I'd get any AMD GPUs just for the opensource Linux drivers, rather than nVidia GPUs that give me some more FPS).
I set the memory XMP profile and was working perfectly, PBO was giving me 4.1GHz all-cores after 15m of Prime95 automatically, without me even trying (really just applied a slight undervolt, see previous posts).
The goal was to make the system performant and "just work", and with this board as base, it was a total failure.
Again, perhaps I've been just unlucky, or perhaps it was one of the first batches. Still, from my experience, it looks like they didn't even test this board before shipping it.
04-03-2020 12:47 AM
ManniX-ITA
Quote: Originally Posted by fluidzoverclock View Post
Its perceived much louder when I run ati tool, as the pitch of the frequency is higher. If I reduce the power limit of the 2080ti in afterburner then volume of the noise in the headphones goes down, and the same goes for the gpu coil whine, it lowers too.
The only solution I've read about is to enable vsync, or gsync if you have it, and/or enable frame rate limiting.
You can now enable frame rate limits on the geforce global/per app profile.
It's a common issue with all "latest" graphics cards but it's much worse with the 2xxx.
I have no issues with my 1070, been lucky.

It's so bad on some 2080ti that some twitch streamers had to move their case to the opposite side of the desk where the external sound card and mic are placed.
The hum goes inside if there's not at least 1-1.5 meters of distance.
04-03-2020 12:30 AM
bluechris
Quote: Originally Posted by joker_95 View Post
Thanks, will report back then :-)



Did my part and searched on google how to look up the PN, but couldn't find any info.
On the Gigabyte website I read that all the stickers to the power connectors were reporting serial numbers, here for reference: "4 719331 005999", "SN192500024507", "B42E993CA878".
If it's the sticker close to the PCH fan (with a small red dot), it reads "1/D/J5A109 01407". I couldn't find anything else on the board that looked like an SN/PN.


If none is correct, can you please point me to the right place to look at?
I'm getting it exchanged anyway for an Asus C8H, but would be good to know. Thank you!
005999 is your part number so seems yours is not from the very 1st ones.
04-03-2020 12:14 AM
fluidzoverclock
Quote: Originally Posted by ManniX-ITA View Post
Only on the right and faint?
Consider yourself extremely lucky; it's not the mainboard, it's the Geforce. Common issue with all 2xxx cards.
On cheaper boards you get an helicopter like buzzing.

Its perceived much louder when I run ati tool, as the pitch of the frequency is higher. If I reduce the power limit of the 2080ti in afterburner then volume of the noise in the headphones goes down, and the same goes for the gpu coil whine, it lowers too.
04-03-2020 12:01 AM
ManniX-ITA
Quote: Originally Posted by fluidzoverclock View Post
Hey guys,

Im hearing coil whine through the right headphone speaker when gaming / stress testing the gpu. Strangely, It only comes from the rear audio out port. The other audio ports/front audio connector isn't affected. It even occurs with the motherboard outside of the case. I tested the outlet for ground and it passed. I thought that the x570 masters audio out would have adequate shielding against interference.

If anyone here has a 2080ti, or another power hungry graphics card that coil whines, headphones with a 3.5mm adapter, and an x570 aorus master (or another x570 aorus with a built in amp), please give this a go..

1) Run atitool, or Heaven Benchmark
2) Mute the volume on your pc,
3) Plug your 3.5mm headphones into the rear audio out port, and push your headphone cup closely towards you ear (as its a faint sound).

Listen closely, Do you hear the same sound that the graphics card is making (coil whine) through the right headphone speaker? Thanks for testing.
Only on the right and faint?
Consider yourself extremely lucky; it's not the mainboard, it's the Geforce. Common issue with all 2xxx cards.
On cheaper boards you get an helicopter like buzzing.
04-02-2020 11:04 PM
fluidzoverclock Hey guys,

Im hearing coil whine through the right headphone speaker when gaming / stress testing the gpu. Strangely, It only comes from the rear audio out port. The other audio ports/front audio connector isn't affected. It even occurs with the motherboard outside of the case. I tested the outlet for ground and it passed. I thought that the x570 masters audio out would have adequate shielding against interference.

If anyone here has a 2080ti, or another power hungry graphics card that coil whines, headphones with a 3.5mm adapter, and an x570 aorus master (or another x570 aorus with a built in amp), please give this a go..

1) Run atitool, or Heaven Benchmark
2) Mute the volume on your pc,
3) Plug your 3.5mm headphones into the rear audio out port, and push your headphone cup closely towards you ear (as its a faint sound).

Listen closely, Do you hear the same sound that the graphics card is making (coil whine) through the right headphone speaker? Thanks for testing.
04-02-2020 03:54 PM
joker_95
Quote: Originally Posted by pschorr1123 View Post
Good call on the CH8, you won't be disappointed. That's the board I was going to get if I hadn't got the Master. Only thing that really bugged me was the single phase vrm for the SOC. I like to lurk in all of the Am4 forums so I hope you will report your results over there. Best of luck to you.
Thanks, will report back then :-)


Quote: Originally Posted by bluechris View Post
What is your MB part number? Myne and several others that their died were from the 1st batches but incredibly yours lasted very long. RMA it asap and don't accept anything with lower PN than 3000
Did my part and searched on google how to look up the PN, but couldn't find any info.
On the Gigabyte website I read that all the stickers to the power connectors were reporting serial numbers, here for reference: "4 719331 005999", "SN192500024507", "B42E993CA878".
If it's the sticker close to the PCH fan (with a small red dot), it reads "1/D/J5A109 01407". I couldn't find anything else on the board that looked like an SN/PN.


If none is correct, can you please point me to the right place to look at?
I'm getting it exchanged anyway for an Asus C8H, but would be good to know. Thank you!
04-02-2020 01:12 PM
bluechris
Quote: Originally Posted by joker_95 View Post
Hi all,


Posting to leave my experience, hoping it helps someone decide whether these boards are worth it.


Built the following config September 2019:
- Aorus Pro X570
- Sapphire Radeon RX 5700 XT
- Seasonic Prime Ultra Titanium 850W
- Corsair Vengeance LPX 4x16GB 3200MHz
The CPU, Ryzen 3800X, came in late September and was the last piece missing (had ordered 3900X with all the build that got delivered mid-Aug, but they were weeks away for delivery).



Experienced more or less in order order:
1. Super-long first startup - a good 4-5 mins - made me think the build was DoA

2. BIOS randomly resetting for a couple weeks after ~1 month the build was running

3. BIOS resetting every day at first cold boot - changed CMOS battery after looking for 3 days straight for answers in forums (and yes, Vbat was 2.78V and after change got back to 3.2Vsomething) - still happened a couple times later on
4. (once) BIOS resetting and switching to backup BIOS (F11 -> F3 stock that was with the board)

5. Random shutdowns during gameplay before BIOS F11



3 weeks ago I then swapped Wraith cooler for Noctua NH-D15s trying to get better thermals, got -10C in idle (~32C absolute) and -15C under load (~72C absolute). CPU was always undervolted to -0.0625V, never had stability issues in Linux (heavy/day long compiling) and got 10C for free under load (90C->80C).

During the swap I discovered that I applied too much thermal paste when I put on the stock cooler (luckily not conductive), had to cleanup and managed to get it working regardless.


Things were perfect for 3 weeks, I thought I had the build perfectly running, finally.
I had upgraded to F12e during this time, no issues before nor after.

When I say things were perfect I mean I was compiling, multiple times, ~1500 packages for 3 days straight without issues.



And... nope.
Today after finishing my work-from-home shift, I click the power button as usual.
3 short beeps, board reboots (fans slow down), fans spin up again to fixed rate, no POST beep.
Checking the LEDs on the board, I see it's stuck on CPU - thought by chance it finally got busted due to some thermal paste stuck somewhere and leaked downwards due to gravity (which anyway shouldn't have mattered as it was silicon-based, but you never know that perhaps it's preventing proper contact for the 1 critical CPU pin).
But it should at least still POST or beep in agony, attempt a BIOS reset, or at least display something on screen.
Nothing.
I clear CMOS, try again, same happens.

Open everything up, look for good cleaning video guides, clean out the CPU as-if just purchased with alcohol and a toothbrush. Disassemble the top plastic part of the socket, clean it properly also with alcohol and toothbrush, clean the bottom part with a needle (luckily there was very little stuff there, so I carefully plucked it out).
Reassemble. Dead.


Now it's stuck on the RAM LED. Pulled out all RAM, nothing.
Tried running with just the CPU (no RAM/GPU/SSD). Tried running without ANYTHING, just the board herself.

Again, nothing at all, for minutes. Of course various clear CMOS were attempted in between, but nothing helped.

It can't be the PSU because the GPU, LEDs and fans do spin. The front USB-C charging only panel does charge the phone.




Could have been the first batch of boards (Aug 2019), but in my 20+ years assembling PCs I have never seen a poorer build quality.
Not in hardware, not in BIOS core stability, not in BIOS UI:
1. Random BIOS resets: really? in 2020? for the money I'm throwing at them for this?
2. Low Battery BIOS resets: even worse: either electronic design was screwed up or the quality of the components wasn't really as marketed? Both of them are scary
3. Happened to get stuck multiple times during BIOS upgrades (51% or so): yes, backup BIOS, BUT WHY DID IT GET STUCK?!

4. Why do VCore voltage offset settings only seem to apply after 2 reboots? Isn't one enough?

5. Why the hell does the BIOS Smart fan panel get stuck/incredibly laggy all the time and only works after clear CMOS? (had it since day 1 with all BIOSes)
6. Why the hell do I need to click "Accept" everytime I want to access PBO settings?
7. Why the hell there are 20 sub-menus for stuff that could have been put in the same section, just with decent dividers?


TL; DR: I gave up, today I filled the online RMA form for this board and have already ordered an Asus Rog Strix X570-F Gaming.
What is your MB part number? Myne and several others that their died were from the 1st batches but incredibly yours lasted very long. RMA it asap and don't accept anything with lower PN than 3000
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