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-   -   Performance-PCs.com Support (https://www.overclock.net/forum/61-water-cooling/1631466-performance-pcs-com-support.html)

PPCs-Matt 06-01-2017 12:20 PM

Hey OCN!

I have created this thread with the intention of helping out OCN members with any questions or concerns related to Performance-PCs.com. I can help answer any questions like when we will get items in stock, if we will be carrying a new item, etc. Please don't hesitate to ask whatever questions you may have of PPCs, and I will do my best to answer them in a timely manner.

If you have any questions related to a specific order you placed, feel free to PM me the details.

-Matt

Lady Fitzgerald 06-01-2017 12:25 PM

Thank you, Matt!

zeroibis 06-02-2017 07:06 AM

Given that the old thread is going to get buried over time I just want to remind everyone that this is the discount code:

OCN55

garyd9 06-02-2017 09:24 AM

Matt, I created a help request with PPC (on their website) this past weekend, but it appears to have fallen into the Customer Support Black Hole. Is there any chance that you might be able to ping your customer support folks to actually respond to the issue?

Thanks
Gary

Revan654 06-04-2017 11:52 AM

Quote:
Originally Posted by garyd9 View Post

Matt, I created a help request with PPC (on their website) this past weekend, but it appears to have fallen into the Customer Support Black Hole. Is there any chance that you might be able to ping your customer support folks to actually respond to the issue?

Thanks
Gary

Same situation with my question. It was sent about week+. It was the second attempt to get an answer to my question. Still haven't heard back. I know one support person said awhile back some of questions keep ending up in the spam folder.

garyd9 06-04-2017 05:28 PM

Quote:
Originally Posted by Revan654 View Post

Same situation with my question. It was sent about week+. It was the second attempt to get an answer to my question. Still haven't heard back. I know one support person said awhile back some of questions keep ending up in the spam folder.
When there's a web form for submitting support questions, ending up in a "spam folder" is no excuse.

AllGamer 06-05-2017 09:47 AM

Can we expect to see new Promo Codes announcement in this thread going forward? biggrin.gif


... since the old one was closed.

Kenshiro 26 06-05-2017 10:00 AM

I can post them in here. (I posted them in the closed thread)

Going forward Matt will probably post the Holiday codes in this thread though. (He gets the codes before anyone else, I assume.)

AllGamer 06-05-2017 06:39 PM

Hey Matt,

when are you guys going to restock these? http://www.performance-pcs.com/bitspower-g-1-4-deluxe-white-rotary-90-degree-ig-1-4-adapter.html

I need a couple of them to finish my build.


... still working out on a shopping list for all the extra miscellaneous fittings and extra tubes needed to finish my build, my original plan went off by waaaaaaay side after some measurement mismatch on paper vs. reality & physical properties.

So, had to come up with a new way to re-run all the tubes to go where they need to go, but that also means the original fittings were not enough for the new paths.

Arctucas 06-05-2017 06:51 PM

@Matt,

Any chance you have, or can get, a fan shroud for a Thermochill PA140.3?


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