So pretty much what happened was i turned on my pc this morning and a puff of smoke rolled from the top of the motherboard i did a visual inspection and there are no physical damage but you can definitely smell burnt electronic. i know it's the power supply because i tested it on a broken AM2+ MoBo and the PSU fan wouldn't even start but with an older 380W Antec it works fine. So like the title says will ASUS Still honor my 5 year warranty even though it was the Power Supply that killed it?
they should honor it, as long as you didnt physically damage the board yourself then you can always tell them the board was defective. they dont have to know the psu killed it.
then yeah just claim it to asus, they should honor it. the only times ive seen them not honor a warranty is when the socket of the board is physically damaged or if the board has a cracked pcb, since this is electrical damage they should take it no problems.
dont mention anything about the psu to them either, if they find out it could have possibly been seasonics fault at all then they will probably tell you to screw off.
then yeah just claim it to asus, they should honor it. the only times ive seen them not honor a warranty is when the socket of the board is physically damaged or if the board has a cracked pcb, since this is electrical damage they should take it no problems.
dont mention anything about the psu to them either, if they find out it could have possibly been seasonics fault at all then they will probably tell you to screw off.
get a can of compressed air, blow off that dust, pack the mobo up and ship it to the asus rma dept. they shouldnt have a real reason to deny the claim.
also if you can take lots of high detail photos of the socket of the mobo and around the mobo as well to show there is no physical damage to the mobo just in case they try to say you damaged it physically.
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