DL ati tool and stress test it to make sure the card itself isnt bad. If that is fine Try reinstalling some older drivers that he used before when (if) it worked. Is it in the 90 day zone of warranty? If so just rma it. I remember I had this problem after installing a new driver and my card seemed to stop working from it.. twas lame.
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He has had it for more than 90 days. I think b-stock is only 30 day warranty though.
Originally Posted by waverider599  DL ati tool and stress test it to make sure the card itself isnt bad. If that is fine Try reinstalling some older drivers that he used before when (if) it worked. Is it in the 90 day zone of warranty? If so just rma it. I remember I had this problem after installing a new driver and my card seemed to stop working from it.. twas lame. |
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Everything is stock on the card, no OC or anything. As far as I know he doesnt get artifacting on the desktop like the pics. I sent him an email to ask if he has run ATI tool at all. As far as I know, it pops up the little window in the systray saying that the video driver has stopped responding and has recoverd (or something similar). I used to have that happen to me also, but has been fixed with newer drivers. I know he has not tried all drivers out there, but he has tried the newest ones and a few previous ones.
Originally Posted by Zoki318 Is the card stock? Like did he add an after market cooler to it? Stock settings? Does it do anything like the picture in the Original Post in this link? http://www.overclock.net/nvidia/4611...ats-about.html If so that is artifacting and he needs to RMA it. |
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Instead of doing that can he test the card in a different computer like another he has or even in your machine?
Originally Posted by waverider599 Hmmm try reinstalling windows. That should fix it if reinstalling the drivers doesnt help and the card isnt dead. |
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May be possible. I think he may have another PC. I am going to have him try everything I can think of before a format though.
Originally Posted by Zoki318 Instead of doing that can he test the card in a different computer like another he has or even in your machine? |
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He set the fan speed to 100% and monitored temps while playing. It didn't appear to overheat anyways. I kow this card does have a history of overheating from what I have seen.
He said he is going to try to run the ATI Tool artifact test to see what happens. I also found out he did not clean the old drivers completely off before installing new ones, so hopefully it is just a driver issue beings the card is not under warranty. I will keep ya posted on what happens.
Originally Posted by Drakan290 Generally when Vista displays the 'driver has crashed' message, it means the card overheated, or started artifacting. Try to get a RMA or improve airflow in the case would be my recommendation. |
He said he is going to try to run the ATI Tool artifact test to see what happens. I also found out he did not clean the old drivers completely off before installing new ones, so hopefully it is just a driver issue beings the card is not under warranty. I will keep ya posted on what happens.
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