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So, I emailed EVGA about a problem I had, and got a very quick response. To keep it simple I'll just copy and paste my question and the response:
I decided to clean out my 2 video cards (9800 GT SC registered), and encountered a problem. One screw on each of my video cards (to remove the shroud) absolutely would NOT budge with the correct screwdriver. I ended up stripping both screws, one on each video card. I am going to use a dremel to remove the screws. I'm going to need 2 replacement screws that I can use after I remove the stripped ones. Can you help?
Response:
Answered By David Y (08/02/2009 4:07:58 AM): JadedFloridian, we do not have replacement parts for the heatsinks. If the cards are bad, generally we just replace them entirely. I would honestly suggest if you break the screws to just replace them at a local hardware shop. Thank you. EVGA Technical Support.
So does anyone have an idea what kind of screws I'd need to buy? The shroud screws are very short but I have zero knowledge of sizes. Any help would be very much appreciated.
I decided to clean out my 2 video cards (9800 GT SC registered), and encountered a problem. One screw on each of my video cards (to remove the shroud) absolutely would NOT budge with the correct screwdriver. I ended up stripping both screws, one on each video card. I am going to use a dremel to remove the screws. I'm going to need 2 replacement screws that I can use after I remove the stripped ones. Can you help?
Response:
Answered By David Y (08/02/2009 4:07:58 AM): JadedFloridian, we do not have replacement parts for the heatsinks. If the cards are bad, generally we just replace them entirely. I would honestly suggest if you break the screws to just replace them at a local hardware shop. Thank you. EVGA Technical Support.
So does anyone have an idea what kind of screws I'd need to buy? The shroud screws are very short but I have zero knowledge of sizes. Any help would be very much appreciated.