Armor Jr Front usb problem

4100 Views 24 Replies 8 Participants Last post by FlukeLSX, Jul 9, 2008

Mystikalz

Discussion Starter · Dec 25, 2006

well i got a Thermaltake armor jr in black and i installed everything right. its just that when ever i connect like a usb flash drive or my portable hard drive into the front(top) usb port my pc freezes and i have to reset it by the switch, but the thing is when i plug my webcam or bluetooth dongle in the same port my system does not freeze and they work. is there anyway to fix this?

System specs
Intel Pentium 4 3.0ghz lga 775
1024mb of ram
Nvidia GeForce 6600 256mb
600 watt psu
Seagate 80gb ide
wd 300gb sata
Msi 915pl Neo-V

1 - 20 of 25 Posts

rcdriver0604

· #2 · Dec 25, 2006

You sure you hooked it up right? Unplug the wires and start over, make sure you look at your mobo's manual for were you need to plug in the wires. Good luck!

Jacob

Mystikalz

Discussion Starter · #3 · Dec 25, 2006

yeah they are set right because Thermaltake joined all those jumpers together and iot matches my mobo jumper pins perfectly. umm im having a real bad time now because i get a blue screen of death when i get to the Windows XP Loading screen.

Technical Information.
0x0000007b(0xf78f6524, 0xc0000034, 0x00000000)

i think its realted to the harddrive drivers being corrupt and i cant boot from a disk. is tehre anyway to get around this? would plugging the hard drive into another pc be any help?

Mystikalz

Discussion Starter · #4 · Dec 25, 2006

umm dont worry guys i was forced to format. i am now using windows 2000 and my front usb ports work hopefully when i reinstall windows xp it should be ok.

gonX

· #5 · Dec 25, 2006

I think I remember something about the Armor and the Jr's USB ports were messed up, as in a huge spark would come or the system would crash when you fitted something into the USB ports.

Mystikalz

Discussion Starter · #6 · Dec 26, 2006

well i installed windows xp sp2 and my pc still continues to crash when i insert usb flash drives/portable hdd's can anyone please help me? the front usb ports worked fine on windows 2000 but why wont it work for xp?

The Duke

· #7 · Dec 26, 2006

Just because the pin config matches does not insure the wires are in the correct location. I've see more than one USB config, why it's not standardized I'll never know!
If you have a rear USB/PCI slot adapter that wires/plugs into the MB, look at the wires/colors/locations and compare them to the case moldex config to assure a correct match.

Mystikalz

Discussion Starter · #8 · Dec 26, 2006

i have confirmed that the cables match and if it didnt match at all why would the front usb ports work with windows 2000?
and the front usb ports work but only when i plug in my webcam and a bluetooth dongle.
if this is any help i got a screenshot of my USB in device manager.

also my rear usb ports work fully

===== UPDATE =====

any form of storage that i plug into the front panel usb ports will freeze/crash my pc anything other that that will still function and work correctly.

Devices ive tried and worked.
Bluetooth Dongle
Logitech Ms510 mouse

Devices ive used that failed
Generic Usb Flash drive 512mb
iPod Nano 4gb
Sandisk cruzer micro 512mb
40gb External Hdd.

===== UPDATE =====

i turned off the usb 2.0 controller in my bios and the front usb ports now work but all the ports are now usb 1.1, so im guessing its some driver conflict.

See less See more

The Duke

· #9 · Dec 27, 2006

Good to see the wire config is on the money.
Have you tried using a rear/slot USB adapter on the USB port that your using for the front connection? If that works, I'd point to the front hardware as a quality issue and bring it to Thermaltake's attention!

Mystikalz

Discussion Starter · #10 · Dec 27, 2006

is that like a usb hub or something? and no i havnt. i just updated windows and ive updated my bios but it still freezes

. i hope this is more of a driver/software issue rather than a hardware one i hate having to deal with sending stuff back and waiting for it.

See less See more

The Duke

· #11 · Dec 27, 2006

Your MB didn't come with any extra rear USB connections that plug into the MB and mount in the PCI/PCIe rear slots.... see link.
http://www.ramelectronics.net/html/usb_adapter.html

If not, bumber, it may have been useful to determine if the port your connected to is viable for USB2

BTW, dubble check your manual, you may be wired to a USB1.x and not a USB2 port.

Mystikalz

Discussion Starter · #12 · Dec 27, 2006

no it didnt come with one of them and both of teh usb jumpers on my mainboard are usb 2.0

The Duke

· #13 · Dec 27, 2006

Sorry then, it must be the hardware/adapter for the case.
Perhaps an email to Thermaltake on the issue is in order.

Frozen-Liquid

· #14 · Dec 27, 2006

try changing it from full speed to hi speed , vice versa

Mystikalz

Discussion Starter · #15 · Dec 27, 2006

ok ill ask thermaltake about it. how do i change it from full speed to high speed?

ENTERPRISE

· #16 · Dec 28, 2006

This may shed a little light : http://support.microsoft.com/kb/324103

Mystikalz

Discussion Starter · #17 · Dec 28, 2006

yeah i saw that and it helped thanks but i only needed it to back up some documents and i made a full format and update, the only problem i face now is the usb 2.0 locking up my pc. im looking for a few usb 2.0 lintel drivers for the following chipset 915pl

ENTERPRISE

· #18 · Dec 28, 2006

When connecting the USB front panel to your motherboard DONT connect the Ground pins ( Black wire ) ...In many cases this solved so many problems.

Mystikalz

Discussion Starter · #19 · Dec 28, 2006

oh sweet i will try that but will it cause damage or increase the chance of something bad happening?

i just did i roll back on all my host controllers to the default windows driver which is 5.1.2600.0 so if this roll back didnt work i shall try your suggestion enterprise

gobygoby

· #20 · Dec 28, 2006

hmmm...thats wierd, I have both teh full towr and the junior. no problems with any of the usb ports for me. hope you get your problem fixed!

1 - 20 of 25 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.