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Not having a good time
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Discussion Starter #1
Problem: When Overclocking graphics card via "Asus SmartDoctor" my drivers constantly get corrupted(FPS in Games drop to unplayable levels and/or don't run at all)

*Multiple Games report that the Drivers need updating or may have been corrupted

Solution: Reinstall of graphics driver after which "Asus SmartDoctor" resets my GPU to Factory specifications and the process repeats its self. (Presumably because the drivers get temporarily removed during this process and "Asus SmartDoctor relies upon Driver Confirmation and Information Sharing between the two Programs on some basic level or more to Operate properly")

"Asus SmartDoctor" Version : (5.76)
*Graphics Driver Version: Nvidia GeForce Driver v267.59

Things Tried:
*The above stated solution
*The reverse of the above stated solution
*Rolling back drivers
*Updating drivers
*Installing/Replacing current "Asus SmartDoctor" with an Older Version
*Replacing 500W Power supply with a 750W Unit (to increase stability)

(And yes the 6-Pin power Adapter is plugged in to my GPU)
(When updating graphics drivers an Error message says "This graphics driver could not find compatible hardware")
kookoo.gif


Additional Bugs:
When graphics drivers become corrupted "Asus SmartDoctor" will instantly minimize to the system tray every time it's popped up, No changes can be made to the program until the graphics driver is reinstalled and "Asus SmartDoctor" resets the GPU overclock to Factory Specifications. (This problem persists with even a slight 5Mhz Overclock)

This problem is very annoying, as i have everything else OC'd but this problem is keeping my GPU from being Oc'd to complete my system.

Any help would be greatly appreciated Ty
cool.gif
 

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No! It's not Smartdoctor. It's Smartdoctor's piggyback program, Gamer OSD. I had the same problems with my 570. Game will run perfectly fine and then when you do certain things (for me it was spinning the camera), the FPS will drop into oblivion. You can uninstall this from add/remove programs with no problems caused for Smartdoctor.

Also, right-clicking Smartdoctor's overclocking area (grey) will bring up a menu where you can make it keep the clocks after restarting Smartdoctor.
 

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Not having a good time
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Discussion Starter #4
Well i uninstalled Asus Gamer OSD and Oc'd again and am currently playing WoW at the moment. The listed problems dont always pop up immediately so it might take about an hour to run all the tests Accurately.

Now on to the other rather odd problem:

When updating from Nvidia Driver 267.59 to 267.91 the driver reports the following message: "This graphics driver could not find compatible hardware"
Any ideas what is going on here?
 

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Quote:
Originally Posted by Fateful_Ikkou;13076602
Now on to the other rather odd problem:

When updating from Nvidia Driver 267.59 to 267.91 the driver reports the following message: "This graphics driver could not find compatible hardware"
Any ideas what is going on here?
The 550 is a very new card, why .59 works and .91 doesn't, I have no idea, but I would recommend going to the beta drivers.
 

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Not having a good time
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Discussion Starter #6
Alright, the problem persists only this time my Graphics drivers aren't getting screwed up...Now no matter what game i play its unbearably Slow. Whereas I used to get 37~60FPS in WoW i now get 13~15 No matter what happens and WoW freezes up alot.
confused.gif


And i tried the Beta Drivers, They cause even more problems:
*Causes Artifacts
*Asus Smartdoctor Reports error message: "Cant find Graphics Card"
*Games freeze upon startup
*Causes BSOD Upon startup
doh.gif
 

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I'm gonna need a sweeper
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7,568 Posts
Don't bother with Smartdoctor, Afterburner is a much better program - use it instead.

Also I'd really recommend uninstalling Smartdoctor and uninstall your drivers, restart and then try to install the newest using the clean install option. Might be worth running driver sweeper too.
 

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Not having a good time
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Discussion Starter #9
I Might try afterburner but ive never used another companies OC software with Any of my other asus cards. Im a huge asus fan but ill try Afterburner cause ive just about had it with smartdoctor(besides i think it needs a better neme lol
biggrin.gif
)

I sen a Technical Request to Asus support detailing the problems ive been having so well see if they reply.
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Not having a good time
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Discussion Starter #11
can you post an Official link to the download?
 

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Not having a good time
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Discussion Starter #13
First Step:
I downloaded Afterburner and ran a series of tests with it and to my conclusion this program in tandem with my current GPU is not as good as SmartDoctor would have been had it worked properly. With Msi Afterburner i cant adjust my memory Clock past 2670Mhz which is really bad considering that this program is now underclocking my Memory by near 2000Mhz however i can still adjust my Core Clock and voltage like i would have.

Second Step:
Played Crysis,Crysis 2,WoW, and BFBC2 with mediocre results. With the partial overclock i gained 1~3Fps Gains once View Distances were dropped to medium or lower but on Stock settings without Msi Afterburner i gained 5~10FPS gains with everything on ultra...
lachen.gif


The Positives:
Did not corrupt my graphic drivers
Advanced smart fan control
Program interface looks awesome

The Negatives:
Partial Oc created FPS Issues in games

Final Result:
Removal of Msi Afterburner due to Frame Rate Drops

I am now awaiting customer support from AsusTeK regarding this issue
However if anyone has tips/tricks or ideas please continue posting as this would be very much appreciated. And thanks to all the other posters before this for your helpful posts
wink.gif


Other Thoughts
typer.gif


*Possible Driver issue with this line of card
*Possible defect with my graphics unit
 

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Not having a good time
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Discussion Starter #14
Oh you guys gotta see this... (Look at the pictures i uploaded)
This stumps me!


Pointer 1:
Note the memory clock: 2052Mhz (Supposed to be 4104Mhz)

Pointer 2:
Note the AsusTeK GPU Bios Update error

Pointer 3:
Note the error with Nvidia Driver 267.91 (This driver is for GTX550 Series)

The bread crumbs are adding up...

 

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I'm gonna need a sweeper
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2052MHz is the correct memory clock, that's what it should be in AB too. It doubles to give the correct clocks. If you actually ran 2670MHz in AB you were actually running your memory at 5340Mhz, which is a massive overclock.

Also 267.91's aren't designed for that card, they only show up if I select GTX 590 on the Nvidia site. Therefore download the 270.51's as they should work fine.

Uninstall Smartdoctor and use MSI Afterburner, its a great program and works great for basically everyone on OCN. Worth getting the newest beta here too.

Uninstall your current drivers, restart, install the 270.51's using the clean install option and then see if it works fine.
 

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Not having a good time
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Discussion Starter #16
I had no idea my memory clock was displayed like that in Afterburner, The thought had crossed my mind but i wasn't sure. Thanks for the tip

Oh and the Nvidia driver 267.91 was accessed by searching for drivers on their website for the GTX550 Lineup
confused.gif


But this still doesn't explain the FPS drop when I overclock with Afterburner...
Maybe its because I Oc'd too far, ive heard that Ocing can sometimes have an adverse affect on your system if not adjusted correctly. So ill try again tonight when i get home from work Ty for the help.
 

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Discussion Starter #17
AsusTeK support just responded to my Technical Inquiry and replied the Exact Following:

Dear Valued Customer,
Thank you for contacting ASUS Customer Service.
Please remove the GamerOSD for a try first. If it still so, try to exchange the item with your vendor. If this is not possible, you will need to contact our RMA department for assistance.
-------------------
As we all know here, Uninstalling Gamer-OSD did not help so i am returning this card to newegg and am going to get a refund on the item and get another card for now ill be switching to my Backup card... Asus Engt240


I havent decided what card to get next so ill post up my Choices below:

Choice One


Choice Two


Choice Three


I should Receive my new card in about 1~2 Weeks cause im waiting for my RMA Process to go through



 

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Not having a good time
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Discussion Starter #18
I got to thinking today at work what a hassle this RMA Process is going to be and immediately got to work with my card when i got home.

I had an amazing idea hit me "Physx" my old GT240 would make an excellent partner for my GTX550 Ti and set to work installing them and i downloaded another version of Asus Smartdoctor meant for a GTX 460 and Oc'd without a Hitch But ultimately went for MSI's Afterburner with its awesome looking interface, Multi-Gpu support, profiles, and smart fan control.

~GTX550Ti~
Overclock: Engine: 1102Mhz / Shader: 2204Mhz / Memory: 4816Mhz (Stable)

~GT-240~
Overclock: Engine: 702Mhz / Shader: 1710Mhz / Memory: 2060Mhz (Stable)

I am having no current issues with my setup and am thoroughly pleased and will be ordering another GTX550Ti to run SLI
biggrin.gif
 

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Not having a good time
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Discussion Starter #20
Quote:


Originally Posted by excelerater
View Post

Another ASUS fail lol

Actually I've been using Asus products for over 5 years now and this is the first of their products that I've had that had problems... I'm not saying they're anywhere close to perfect but they are pretty reliable.

Every brand of computer hardware out there is designed to operate in the way it was designed for, it doesn't matter if its a Graphics card, CPU, or Hard-Drive
as long as you choose your hardware right, your chances for failure and(or) Bad configurations are slimmed considerably. Albeit there is still the ever Inevitable chance of DOA products, The companies manufacturing process is to blame or a bad part on the Unit in question that was accidentally used in the process. Just because one card is having troubles doesn't mean the brand as a Whole is bad...I could go out right now and buy an "EVGA" mainstream brand GPU and it be DOA but that doesn't mean the company is horrible and i should never buy from there again.

I don't try to come off as defensive at all, I just try to keep an open mind when choosing my products and not judge a good company from a bad one based on a few random peoples reviews on their dead or malfunctioning products.


------------
Although I would have to admit their Grammar could use a little work, or quite possibly their translation software...this makes them as a whole seem new to the hardware business.
 
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