[djriful]

I've purchased and received the Bitfenix Spectre Pro LED 200mm by mail. I've tested it from low speed to high speed (900RPM) with the fan controller.

The fan does make clicking sound as seem like it is scratching something but I've checked the fan again, nothing is being touched on the blades.

Do any of you have the same issue? Sound noise worse than the stock Corsair 200mm from 600T... sadly due to the clicking or grinding noise.

The faster it spin the faster the click or grind sound is... should I RMA back to retail store or Bitfenix?

This is my first Bitfenix product...

 

[ceaze one]

What store/website did you buy the fan from? I would contact Bitfenix directly first. You might just get lucky and not have to send the fan in. They might want you to send them a video for proof and send you a replacement. Don't quote me on this though

 

[djriful]

I will record a video of the fan for proof.

 

[xbournex]

Quote:

Originally Posted by djriful

I will record a video of the fan for proof.

Most of the time, it is not our fan. It's the electricity that is regulated from the fan controller.

I will suggest you use a 5V adapter, and a 7V adapter and connect it directly to the PSU. Record the sound via those adapters and not the fan controller.

 

[djriful]

Quote:

Originally Posted by xbournex

Quote:

Originally Posted by djriful

I will record a video of the fan for proof.

Most of the time, it is not our fan. It's the electricity that is regulated from the fan controller.

I will suggest you use a 5V adapter, and a 7V adapter and connect it directly to the PSU. Record the sound via those adapters and not the fan controller.

The fan noise stop for a few second if I tap on it or shake it a bit. Then it starts again.

edited: second try, I pressure down the fan middle firmly. It looks like the fan blade section was dislocated from the body... for now the noise is gone...

 

[xbournex]

Quote:

Originally Posted by djriful

The fan noise stop for a few second if I tap on it or shake it a bit. Then it starts again.

try it with a 5V and 7V adapter straight from your PSU. Fan controllers have mainly been the issue. Especially when you're manually selecting the fan RPM speed.

 

[djriful]

It just died... it is having issue spinning even plug into the PSU / Fan controller. I've tested with my old 200mm fan still rocking hard running fast except this Bitfenix. It gets very very hot in the middle (burning hot) and it is not reporting RPM anymore.

 

[xbournex]

Quote:

Originally Posted by djriful

It just died... it is having issue spinning even plug into the PSU / Fan controller. I've tested with my old 200mm fan still rocking hard running fast except this Bitfenix. It gets very very hot in the middle (burning hot) and it is not reporting RPM anymore.

Take a short video proof/evidence and we'll get it RMA'd. support@bitfenix.com

 

[JorundJ]

Quote:

Originally Posted by djriful

It just died... it is having issue spinning even plug into the PSU / Fan controller. I've tested with my old 200mm fan still rocking hard running fast except this Bitfenix. It gets very very hot in the middle (burning hot) and it is not reporting RPM anymore.

Sad to hear that, some fans react better then others on fan controllers.

I'm sure everything will be sorted out perfectly through the RMA with bitfenix

 

[djriful]

I just PMed with the video.

 

[xbournex]

Please send it through support@bitfenix.com along with your name, your proof of purchase, and your address so we can ship you a new one. Include a phone number in case there's something wrong with shipping and a tracking number will be recorded with us.

P.S That video you sent me... If all our RMA's looked like that, man it would make our lives so much easier.

Is that video on public or private?

 

[djriful]

Quote:

Originally Posted by xbournex

Please send it through support@bitfenix.com along with your name, your proof of purchase, and your address so we can ship you a new one. Include a phone number in case there's something wrong with shipping and a tracking number will be recorded with us.

P.S That video you sent me... If all our RMA's looked like that, man it would make our lives so much easier.

Is that video on public or private?

Public for now.. if I set it Private you need to login into youtube and I have to add the youtube user which I don't know which it is.

Updates: More testing - I've let the fan cooled down like 10min and had it running again at normal speed. HERE is the problem, after 20-30min running non-stop, the center part gets HOT and started to slow down again.

It seems to me that the interior got expanded when it is heated up and it started grinding or in friction somewhere. The fan now it is having a hard time running.

 

[djriful]

Got another video for it but I'll be back later... I need to head out for a bit...

 

[djriful]

Okay back, I've just emailed the whole thing to BitFenix.

 

[xbournex]

BTW, I forgot to ask. Have you RMA's with your place of purchase yet? It would be your first option actually before we do any rma. If they reject, then you send us their response that they rejected and we'll continue with the RMA process....

 

[djriful]

Just got off the phone with them (NCIX). RMA approved.

Hope the next one won't have the same issue... cross finger...

 

[djriful]

Quick update: The replacement will be arrive in about 1-2 days from now.

I hope it doesn't have the same flaw.

 

[chinesethunda]

keep us posted, been looking into potential 200mm fans for future possible cases lol

 

[djriful]

I've been running on the newly returned one for almost 48hrs now. No problems.

 

[Wakakuu]

I just RMA´d one Spectre Pro 200mm and got a replacement today, still have the problem with a grinding noise... should a go through through all the RMA again or look further? otherwise i really digged this fan..