Overclock.net banner
1 - 12 of 12 Posts

·
Registered
Joined
·
1,789 Posts
Discussion Starter · #1 ·
I traded my reference PNY 580 for a DCUII 580 that some one had purchased open box from NewEgg, and I knowingly got it when they said that DVI-I port #1 artifacted. Well, sure enough it artifacts when using port #1, even on desktop. Played a few rounds of BC2 on port #2 though, worked fine. Card doesn't clock too well it seems either.

Anyways, I knew this was coming but the previous owner was just too lazy to deal with ASUS RMA and I don't mind since I have spare cards to use in the mean time.

Just wondering how ASUS RMA is, does it take forever? I submitted a request today, and they said they will try to answer in 48 hours...not very promising lol.

So, if anyone can share their experiences with RMA'ing an ASUS GPU I'd appreciate it.
 

·
Premium Member
Joined
·
3,727 Posts
I thought you needed receipt for ASUS. Either way good luck!
 

·
Premium Member
Joined
·
22,581 Posts
RMA'd an RIIIE at one point. Since it was an ROG board, they did an advance replacement.

It was awesome
thumb.gif
 

·
Just another nerd
Joined
·
6,071 Posts
They took 2 weeks to get me my B3 board, even after taking my CC number for an advance replacement. A little slow for my taste, but the board I got is brand new and has the NEC USB 3.0 chip, so I can't complain too much.
wink.gif


Yes, they go by serial number, no receipt is required.
 

·
Premium Member
Joined
·
22,581 Posts
OB isn't refurb. I've bought plenty of Asus OB items and all have full warranty.
 

·
Registered
Joined
·
12,976 Posts
Quote:
Originally Posted by fl0w3n;14207999
Hmm doesn't seem too bad as what I was expecting, I've heard many horror stories. I've owned many ASUS products, the majority of my MOBO's have been ASUS...just never had to RMA one before
tongue.gif


Bass, isn't the DCUII considered ROG? Or is that only the Matrix?
Only Matrix. It carries the ROG stickers, logos and box.
 
1 - 12 of 12 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top