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Computer Freezing

1345 Views 32 Replies 10 Participants Last post by  xFALL3Nx
EVGA 790i Ultra SLI
EVGA 9800GTX+
OCZ OCZ3N1800SR4GK
PC Power and Cooling 860 watt
WD Velociraptor 300GB
Q9300

Ever since I built my computer I have had the occasional freeze from time to time, and no matter what I do I can't figure it out. I have posted this same topic on the EVGA forums and on the Nvidia forums, maybe you guys can help me out.

Basically, my computer will freeze on random once or twice a day if I'm playing left 4 dead, warcraft 3, or call of duty 4. It'll freeze about once during a 20min video I'm streaming off of the internet (sometimes more during the episode, sometimes less) and finally it freezes A LOT if I try to work with photoshop. I have frozen once right after the BIOS posted, once after windows made it to the desktop and was loading my startup programs, and once in firefox loading an image from an email.

I have never frozen in any stress test program such as 20 passes in Intel Burn Test, OCCT, 12 hours of prime95, or 14 hours of memtest (I have ran these programs numerous of times, have never frozen) I've never frozen in more intense games such as Crysis, Crysis warhead, Unreal Tournament 3, and alittle less intense, Aion, and Team Fortress 2 (which uses the same source engine as Left 4 Dead)

I posted my BIOS template over at EVGA and tried every BIOS configuration there is. I'm an overclocker so the funny thing is I was able to get this "stable" at 1800FSB, no errors in the stress programs listed above. I also have water cooling so temperatures are not a problem. But for the sake of trying to figure this freezing problem out, I'm running at stock link/sync 1333.

What I have done so far to try and fix this:
Reformatted 3 times, twice with Windows Vista, Once to Windows 7.
RMA CPU
RMA Motherboard (3 times)
RMA video card (twice)
RMA Harddrive
Bought a new Harddrive
Tried a buddies power supply (same make and model)
RMA Ram
Bought new RAM
Tried one stick patriot 1333 ram
Tried ram in all slots
Tried BIOSes P06, P07, P08, P09
Unhooked everything but my core needs (vid card cpu psu 1 stick of ram and hd)
Tried stock cooling
Bought an UPS
Bought a new monitor
Tried different mice and keyboards
Added plastic washers to all of my screws
Replaced the SATA cable 3 times

That's all I can think of for now, I'm sure theres more. There has to be some kind of hint as to why it freezes a ton more in photoshop, than playing a game, and why it never freezes during more stressful games/programs.

Thank you for taking the time to read all of this, I really hope I can find the problem. I'd like to upgrade and keep this computer for along time, but from what I'm seeing after substituting everything on it, it's going to be impossible to fix. I've built plently of other computers so I don't know why this one is giving me trouble.
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After reading this (and believe me, I'm the kind of guy who reads thoroughly), I'm only curious about one thing: does it still lock-up when there's absolutely no overclock?
Well after reading a bit I thought it was temperature, but you got it out of the way, so then I thought the hard drive could be faulty, you've cleared that too. But just for fun What PSU and HDD are you using? I'd need actual brands and serial numbers to see. And umm... Something stupid, you sure you're not shorting your MB? did you try running it on let's say.. its box? But honestly I don't think that's what it is.
2
Quote:


Originally Posted by 11alliance11
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Well after reading a bit I thought it was temperature, but you got it out of the way, so then I thought the hard drive could be faulty, you've cleared that too. But just for fun What PSU and HDD are you using? I'd need actual brands and serial numbers to see. And umm... Something stupid, you sure you're not shorting your MB? did you try running it on let's say.. its box? But honestly I don't think that's what it is.

PSU: http://www.newegg.com/Product/Produc...82E16817703013 (but this is a guess)

Hard Drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16822136322(this is not a guess)

I obtained this information from the OP.
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Quote:


Originally Posted by TwoCables
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After reading this (and believe me, I'm the kind of guy who reads thoroughly), I'm only curious about one thing: does it still lock-up when there's absolutely no overclock?

Yes it locks up at stock 1333. I've also tried underclocking at 1066.

PSU: http://www.newegg.com/Product/Produc...82E16817703013
HD: http://www.newegg.com/Product/Produc...82E16822136322

I haven't tried running it out of the case, but I have put plastic washers on all of the screws. I wasn't able to get the washers on the underside however, so do you think it could be worth a try taking it out of it's case?
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I would try testing with everything out on an open test bench. Basically takes screws and the case out of the equation.

Could it be that some components just don't work together?
This IS confusing. The only I see possible is the following:

The use of your 2 different Nvidia Cards.
Hard Drive Pin (Data Transfer Rate)

But i'd be surprised. Worth the try I guess.
Quote:


Originally Posted by Jay7
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Yes it locks up at stock 1333. I've also tried underclocking at 1066.

PSU: http://www.newegg.com/Product/Produc...82E16817703013
HD: http://www.newegg.com/Product/Produc...82E16822136322

This is only a guess, but perhaps it has something to with which outlet it's plugged into. I mean, I am guessing that the outlet isn't grounded, however I don't know if this makes any difference. I mean, I recently discovered that the outlet I had been using this past year and a half is not grounded, but I wasn't experiencing any problems. Although, I still switched to a grounded outlet just for peace of mind, but still: I wasn't having problems.

But this indeed something that sounds like it might be unrelated to the components and more to something outside of the rig itself (or perhaps the way the motherboard is installed in the case... I don't know).

Did you install the stand-off screws into the case before installing the motherboard into it?
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Originally Posted by 11alliance11
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This IS confusing. The only I see possible is the following:

The use of your 2 different Nvidia Cards.
Hard Drive Pin (Data Transfer Rate)

But i'd be surprised. Worth the try I guess.

I'm sorry, I don't understand what you're saying. I have 1 nvidia card btw.

I may go ahead and try sparhawk's idea of laying it out on a bench. I've also thought about some components not working together which is why I've gone bare minimum. I honestly don't see how a evga card and an evga mobo couldn't work together. There hasn't been any complaints for the PSU I'm using. I have seen ram complaints but I've tried 3 different models. I might get my old IDE harddrive out and swap it with the ATA harddrive.

Yea, I thought of the outlet to. It's grounded and there doesn't seem to be anything wrong with it. I went ahead and bought an UPS though to make sure my computer is getting clean power.
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Originally Posted by Ando
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Run memtest for a few hours......let us know how you go.

I've ran memtest for 14 hours at 1333, 14 hours at 1066, and 14 hours at 1800. I never got 1 error. I have also tried 2 different ram models in this computer as well.
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Originally Posted by Jay7
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I'm sorry, I don't understand what you're saying. I have 1 nvidia card btw.

I may go ahead and try sparhawk's idea of laying it out on a bench. I've also thought about some components not working together which is why I've gone bare minimum. I honestly don't see how a evga card and an evga mobo couldn't work together. There hasn't been any complaints for the PSU I'm using. I have seen ram complaints but I've tried 3 different models. I might get my old IDE harddrive out and swap it with the ATA harddrive.

Yea, I thought of the outlet to. It's grounded and there doesn't seem to be anything wrong with it. I went ahead and bought an UPS though to make sure my computer is getting clean power.

Oops I read too fast lol Sorry bout that. But about the HDD, did you take off the speed limit pin in the back? I remember that one of my hdd's started having problems when I did that. But with my new one, it doesn't even matter.
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Quote:


Originally Posted by 11alliance11
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Oops I read too fast lol Sorry bout that. But about the HDD, did you take off the speed limit pin in the back? I remember that one of my hdd's started having problems when I did that. But with my new one, it doesn't even matter.

No, I didn't know they had a speed pin to be honest.
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There's a speed pin on hard drives? Where is this located? I'm having similar issues to the OP with my 780i
It's a jumper that is similar to the jumper that the old IDE hard drives use. Except this jumper is a bit smaller. It limits the drive to 1.5 Gb/sec. Without the jumper, you can utilize the full 3.0 Gb/sec. I think the purpose is so that you can install it in a system that doesn't support 3.0 Gb/sec SATA and not encounter any problems. However, what I don't know is if leaving the jumper in makes any difference when the drive is in a system that fully supports the 3.0 Gb/sec standard.
It sounds to me you have pretty much eliminated any possible hardware issue. I would start looking into software issues. If you install the same things over and over again on those OS's maybe it is something that your installing that is conflicting with those programs and games you have mentioned that freeze up when others do not.

If I were you I would try a total fresh install of windows, maybe on a new HDD to eliminate that again, and see if it locks up while running photoshop or any other program your having issue's with without installing anything accept drivers.
Quote:

Originally Posted by X1L3D View Post
It sounds to me you have pretty much eliminated any possible hardware issue. I would start looking into software issues. If you install the same things over and over again on those OS's maybe it is something that your installing that is conflicting with those programs and games you have mentioned that freeze up when others do not.

If I were you I would try a total fresh install of windows, maybe on a new HDD to eliminate that again, and see if it locks up while running photoshop or any other program your having issue's with without installing anything accept drivers.
It has actually frozen on me after one of the times I had reformatted. I just installed Windows Vista SP1, (nothing else at this point, not even drivers) I clicked the start button to make my way to Windows Update and it froze. With it also freezing on me once after a BIOS post (the bios was listing system info) I kinda doubt it could be software. But it could have been a fluke.

So far what I have gathered is to try an IDE harddrive with a fresh install and to try laying it all out on a bench. I could try a different house with different power (never know even though I have an UPS) and I'm going to try finding that speed pin on the harddrive and removing it to see what happens..
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Well I couldn't find any 'speed pin' on my harddrive, but I went ahead and took my computer downstairs and plugged it into another outlet that's on a different circuit going to my circuit breaker. I froze pretty much instantly in photoshop still. I also tried 32bit photoshop with the same result.
Quote:


Originally Posted by Jay7
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Well I couldn't find any 'speed pin' on my harddrive, but I went ahead and took my computer downstairs and plugged it into another outlet that's on a different circuit going to my circuit breaker. I froze pretty much instantly in photoshop still. I also tried 32bit photoshop with the same result.

It's a jumper. It's similar to the jumper that the old IDE hard drives and optical drives use. The only difference is that it's a little smaller and it's harder to remove. You might not even see it unless you look closely. Look for an area that looks very similar to the area on those IDE drives where the jumper goes. The only difference is that the jumper is really short so it's not immediately obvious as to whether or not there's one there.
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I had the same problem a while back with one of my machines.... It turned out to be the power supply.

Figured it out after replacing motherboard, memory and hard drive... and doing pretty much everything that you did to yours so far....

Edit------Never mind.... I see you tried a friends PSU too.....
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