Only one of your links works for me, but that box looks pretty beat up. I've ordered a few things from SVC and I've never had an issue like that! Hope you get replacements.
Damaged Shipping from UPS: RAWR!
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well got my shipment today from SVC, through UPS. I came home and it was sitting in the living room and looked like it got ran over by the UPS truck. SO then I thought, maybe SVC did a good job packaging it so no sweat, opened the box and here is what we have:
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a bent Mega Shadow
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broken AM2 mount
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Broken fans
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all that and a headache because they decided to package it like this
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A little update guys, I called SVC a couple minutes ago just as they opened lol, anyway I spoke to a rep and he was very helpful. He said that he would call UPS and file a claim and call me back. He said they are going to send me another one today, and that UPS is either going to pick up the box or just credit SVC in which case I get to keep the damaged items.
Edit 2: I realize I may have been harsh on SVC as I was frustrated and disappointed. But the truth of the matter is, UPS messed up which led to my box looking like it was Sparta'd. But also I hope for future packaging SVC will put a little more padding into the packages.
a bent Mega Shadow
broken AM2 mount
Broken fans
all that and a headache because they decided to package it like this
A little update guys, I called SVC a couple minutes ago just as they opened lol, anyway I spoke to a rep and he was very helpful. He said that he would call UPS and file a claim and call me back. He said they are going to send me another one today, and that UPS is either going to pick up the box or just credit SVC in which case I get to keep the damaged items.
Edit 2: I realize I may have been harsh on SVC as I was frustrated and disappointed. But the truth of the matter is, UPS messed up which led to my box looking like it was Sparta'd. But also I hope for future packaging SVC will put a little more padding into the packages.
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WHAT! Bunch of cheap mofos.
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You could contact your CC....but i dunno.
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LAWL!!!!!!!!!!!!!!
Originally Posted by phaseshift fixed the pictures not only that but I have to pay for shipping back |
You could contact your CC....but i dunno.
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Originally Posted by Rebel4055 WOW Looks like they like to play soccer in CA eh? I like newegg too they stuff the boxes with paper and peanuts! And I save the peanuts for shipping stuff or just stuffing them in my moms or brothers AC vents in their car! |
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SVC is just a small little business.
Again OP, Contact your credit card company because most CC have some sort purchase protection.
Originally Posted by Auld There is no way you should be forced to pay the shipping to return it. You already payed shipping once and did not get what you ordered... in good condition at least. Some companies need to pull their heads out of their asses, show some respect and realize that spending the $15 to send you a prepaid ups sticker is worth way more then losing a customer forever that might place another $200 order next week. |
Again OP, Contact your credit card company because most CC have some sort purchase protection.
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Well....$50 for a damaged Mega would be a bit much...test it and then sell it. If it comes out that there are no problems then sell it as is bent for $40 IMO.
Grats on them handling it the right way though. +1 for SVC for sure.
Originally Posted by phaseshift A little update guys, I called SVC a couple minutes ago just as they opened lol, anyway I spoke to a rep and he was very helpful. He said that he would call UPS and file a claim and call me back. He said they are going to send me another one today, and that UPS is either going to pick up the box or just credit SVC in which case I get to keep the damaged items. So if that happens! look out Marketplace! some one might get a megahalem for 50 dollars. |
Grats on them handling it the right way though. +1 for SVC for sure.
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