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[EDGE] why the age of Steam may not last.

1249 Views 26 Replies 23 Participants Last post by  Kryten
http://www.edge-online.com/blogs/why...m-may-not-last

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I read with interest Edge's Age of Steam article. I must confess that I am surprised to see Edge, or anyone else for that matter, imply that Steam's early lead in digital distribution translates to permanent dominance.

By Valve's own admission, it only has 20 million accounts of which around a million and a half logon each day due to Steam defaulting to auto-starting when someone launches. To put that in perspective, that's about 1/10th the number of users Gamespot or IGN gets in a day.

We're at the very beginning of digital distribution. Steam may indeed become the Facebook of digital distribution but there's just as much chance it could become the next Friendster.

When one of these services has 20 million active users per day, then I think we can say that they have reached a critical threshold. Right now, however, by Valve's own statistics, about half of Steam users use it for just Counterstrike -- not including all of Valve's other games.

Steam certainly has a commanding early lead. Valve has made a number of shrewd business decisions such as acquiring Counterstrike and requiring those players to become Steam users. That instantly gave Steam a large installed base. Combined with Valve's outstanding releases of Half-Life 2 and Left4Dead have cemented Steam's position as the leading digital distribution platform.

As new titles come out bundled with Steamworks, which requires a user to become a Steam user in order to play the game (something I would normally think that the press would raise alarm about if this were being done by say EA or Microsoft or even Google), the Steam user base has continued to increase.

The real test for Steam, however, will be how it does as it faces competition as it becomes more common for titles to be released on multiple platforms at the same time. At that point, responding to customer requests, competitive pricing and quality of service will determine its continued success.

It's far too soon to assume that Steam will continue to dominate five years out. Thus far, it has largely operated without serious competition. With other services such as Impulse, Games for Windows Live, Amazon.com, GamersGate and others upping their own services with unique and compelling features, expanding their catalogs, and focusing on providing good customer experiences, I would be very surprised if Steam continues to have such a large market share (as a percentage) even 18 months from now.

Steam does a lot of things right. But there's certainly room for improvement which viable competition encourages. After all, MySpace once looked unbeatable in the social networking world but such premature assumptions look quaint in "the age of Facebook".

started to read the article on the age of steam and then stumbled on this link... as usual, brad wardell has something to say.
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He makes some decent points such as the customer service. I would love steam to increase this greatly. At the moment it is some what lacking, but Steam offers tons of positives as stated in the article that many companies like Microsoft and EA have a hard time getting grasp of.
Steam will dominate because Valve is a good developer.

Microsoft's Games For Windows live is as hopelessly lost as IE8. It doesn't work correctly and isn't going anywhere good.

Impulse looks like Steam's biggest competitor, but Stardock is far from Valve, and even though GalCiv, Sins of a Solar Empire, and the soon-to-be-released Demigod are all good games, they just don't compare to the Source engine.

EA's attempts are almost as pathetic as Microsoft's, and as much as I don't want to admit it, the new Battle.Net won't be too much better. I've been waiting over 24 hours for a response from Blizzard as to why the installer won't let me download Diablo 2, so I have my doubts as to their competence.

If everything was available on Steam, the world would be a better place. Personally I think they should just release their own OS.
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Originally Posted by nathris View Post
Impulse looks like Steam's biggest competitor, but Stardock is far from Valve, and even though GalCiv, Sins of a Solar Empire, and the soon-to-be-released Demigod are all good games, they just don't compare to the Source engine.
Exactly.
How or why people think Stardock is some STEAM killer is beyond me. Its another alternative - sure, but its guaranteed to never be as big as STEAM. I'm not bashing it but it just will never be.
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Originally Posted by OmegaNemesis28 View Post
Exactly.
How or why people think Stardock is some STEAM killer is beyond me. Its another alternative - sure, but its guaranteed to never be as big as STEAM. I'm not bashing it but it just will never be.
Never Say Never


The next major competitor will be the one that can ink deals with the most publishers to sell games under what the boxes go for. At this point in time, there's no reason to switch to another one, other then exclusives and it'll just go back and forth until we see some major releases at discounted prices.

I'm not sure there's any amount of social networking/chatting/game points that will pull people from one service to another, it's all about buying games and whoever can take that trophy will win the game.
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Originally Posted by OmegaNemesis28 View Post
Exactly.
How or why people think Stardock is some STEAM killer is beyond me. Its another alternative - sure, but its guaranteed to never be as big as STEAM. I'm not bashing it but it just will never be.
Really...? I doubt that. Now I'm not saying it will be as big as steam but to say that its guaranteed to never be as big as steam is silly.
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And don't discount brand loyalty. I am a fan of ValvE and their generally fair approach to things. I tend to try to get most of my games from STEAM. Usually at a discount. Never having to dig up a disk again: priceless.
i will say this: the ONLY game i've considered buying from another service is Bionic Commando Rearmed - and that's only because they couldn't agree with valve on a steam release.
I still remember the days when I would curse at Steam and wish WON would come back. Now Steam is the best digital distribution platform.
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Originally Posted by Mjolnir
View Post

And don't discount brand loyalty. I am a fan of ValvE and their generally fair approach to things. I tend to try to get most of my games from STEAM. Usually at a discount. Never having to dig up a disk again: priceless.

Never having to dig up a disk again and being able to count on the service to actually work: priceless. (yea, I'm looking at you Blizzard, answer my god damn email!)
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this is just me, i personally prefer a physical game.
I'm just worried about a monopoly over a game.

Used to be that you could buy a game anywhere and just install it and play it. Steam is essentially a DRM - user friendly, convenient, non-intrusive, yes - but it's still a DRM. While that in itself is not a huge issue, because it does not have the problems that other DRMs have had.

However, I'm worried about the lack of options in a monopoly. What if World of Warcraft was ONLY sold by Best Buy? What if GTAIV was ONLY sold by EBGames or whatever is out there now?

Yeah, Steam is doing great sales all the time, so you can say 'oh don't worry', but they're still trying to build their base. Once (and if) they become the staple of gaming distribution, they will be a monopoly and will be able to control pricing and how we play.
I avoid steam whenever possible.

It makes me bad when I buy a game and it requires stream, even when its not a valve company. Steam is extremely annoying, and its one of the most buggy programs i've ever used (And it updates near daily!).

I have friends that buy everything on steam, and if they got banned.. they lose like $1,000 in games.

Also the fact that steam makes it so you can't resell your games. You'd have to sell your entire steam account. I just bought Empire: Total War, and it REQUIRES you install it on steam... $80 for the collector's edition, I loved the previous games so I decided it was worth it.. However I absolutely hate the game and its nothing like the previous titles. So i'm out $80, were it any other game that didn't require steam I could sell it on ebay and atleast get $50 back.
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Originally Posted by venom55520
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this is just me, i personally prefer a physical game.

I always like the hard copy, because no matter what happens to steam or their servers, if they screw me over somehow I will always have a hardcopy and key to prove I own the game. This is the only reason I like disks better.
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Yup, no warning of it being permanently linked to your steam account either; devious so-n-so's!

SIgames have responded to 0 of my 10 replica emails about the matter. You buy a game legitimately and you get treated like the bottom of there shoes...

Why do I bother.
About Impulse, which is in this same realm. It is alost smaller now, and I think it will be for the forseeable future (I won't pull out the word "never" like Mr. Omega). Only because the Stardock first party titles don't hit the mass appeal of the stuff Valve does. HL2 is an awesome shooter, Portal is.....interesting, Source engine is great to build on. These are all just some of the advantages Steam has just on the first party title front. Steam also has a rather large head start.

That said, I use Impulse for everything I can. Everything gets launched through Impulse when possible. Now...if only I could get some Impulse friends, it is really nice having a large list of Steam friends that I can chat with in game and jump into games with regularly.
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Originally Posted by Murlocke
View Post

I avoid steam whenever possible.

It makes me bad when I buy a game and it requires stream, even when its not a valve company. Steam is extremely annoying, and its one of the most buggy programs i've ever used (And it updates near daily!).

I have friends that buy everything on steam, and if they got banned.. they lose like $1,000 in games.

Also the fact that steam makes it so you can't resell your games. You'd have to sell your entire steam account. I just bought Empire: Total War, and it REQUIRES you install it on steam... $80 for the collector's edition, I loved the previous games so I decided it was worth it.. However I absolutely hate the game and its nothing like the previous titles. So i'm out $80, were it any other game that didn't require steam I could sell it on ebay and atleast get $50 back.

Steam used to be buggy as hell. It still has issues, like all software does, but its great now. About getting banned. I have over $1,500 in games on my account. I'm not afraid of it getting banned, but then again, I have common sense and don't give out my password, don't use cheats or pirate games. So I have nothing to worry about.

I only by my games on Steam now, especially if a game has Steamworks incorporated into it. I have Steam installed on a separate drive. Never have to reinstall any games again. Just download Steam again and install it to that directory. Makes life so much easier.

As for not selling games. No developer wants you doing this. Valve are the only ones doing something about it. They lose alot of money off of it. Wouldn't be surprised if something stopped you from selling your games on next-gen consoles.
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Originally Posted by Murlocke
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I avoid steam whenever possible.
Steam is extremely annoying, and its one of the most buggy programs i've ever used (And it updates near daily!).

I think one of the most buggy programs is a bit of an overstatement, or you just use really good programs
.

I myself, don't have a problem with steam. I love it. I love not having to fuss over discs.
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Originally Posted by SugarySnack
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I think one of the most buggy programs is a bit of an overstatement, or you just use really good programs
.

I myself, don't have a problem with steam. I love it. I love not having to fuss over discs.

It tends to bug out alot for me when i'm updating games, i'll have to keep pausing/unpausing the downloads to keep it going, wether this is a issue with steam.. or the servers steam uses, i'm not sure. Most of the time it shows 100% Ready and when I try to launch the game it'll start downloading stuff. I also get alot of "This game cannot be played right now" error messages, and have to restart steam all the time.


Maybe steam just doesn't like me.
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I like having a physical copy of a game. I like knowing that I can install it and run it anytime I want, even years from now. (I still play Alpha Centauri/Alien Crossfire, which is now ten years old.) There's no guarantee that Steam/Impulse/Whoever will be around in ten years; why would I want to risk having all my games disappear just because the distribution network goes away? And in the short term, why should I be denied access to my games when my internet provider has problems?

On the other hand, there is a great deal to be said for the portability inherent in the online distribution platform. It's a lot easier to download the client, sign in, and download fresh copies of all your games than to hunt for a stack of CDs. Plus, if I can download a legitimate copy, I'm likely to be less angry at the child who just put my disc in the microwave.

What I, as a customer, really want from an online distribution service is the best of both worlds. I want the ability to download a replacement for as long as the distribution service exists. I also want the security of having the game on physical media, available for use if either my internet or the distribution service goes offline.

When I buy a game online, I should have the ability to download and install it. I should also have the ability to download an ISO image, which I can then use to burn a hard copy of the game disc. By the same token, when I buy a game in a B&M store, I should be able to connect to a distribution service, have them acknowledge that my disc is genuine, and then get future download rights as though I had purchased online. The service and developers who agree to that combination will get my business. Well, as long as the games are good.
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