Rant: Went to Fry's todayto pick up a new display around the 30 to 32 inch size, another video card, and possibly an e6700 + Mobo. Made my selections, no help until I got to the cpu. Took me 1hr 15min to get what I already knew I was going to purchase. I get up to the checkstands, the slob at the end barks "number 15 dude", and turns back to his dull, lifeless stare... I head to 15, and am greeted by a seemingly friendly cashier. She says hi, scans my purchases, sends for an order on my monitor from the stockroom, then pauses at the new laser mouse in my pile. The cashier explains to me that the mouse is not on my order receipts(ridiculous policy), and orders me to walk it back to the dpartment to get a new purchase order. Yeah, ordered me. I looked at her like she was nuts, and she asked,"Is that a problem sir?" in the most sarcastic tone ever. So, much to my dismay, I headed back toward the department only to turn toward the customer service liason booth. After explaining the impudence of the cashier, he asks, "I don't see the big deal..." This of course prompts me to ask for the Store Director. Well Mr. Makes-a-lot heads his way down, listens to the tory, asks me to calm down(mind you I've been in the business of executive protection for the last 7 years, I'm very calm), then offers me a $5 gift card/certificate, and walks upstairs. Didn't ask me if I needed any help, didn't ask what happened from my point of view, barely made eye contact. Remember, I had over 2K in product still sitting on the register, ready to be purchased... I cannot believe the service I had recieved, and was ready to walk. As I approached the doors, I noticed 4 people, very well dressed, all had the same kind of cell too. District Managers!!! So I vented to all four, very professionally, and explained my planned purchase. Next thing I know I'm handed a 250 dollar gift check for my troubles, and the suspect cashier is nowhere in sight. When will the customer find convenience???