[GMcDougal]

i want to start off by saying this is my first RMA experience. i wasn't sure how well it would go because i know how lifetime warranties aren't so lifetime sometimes. Anyways, i noticed a problem when i couldn't pass prime95 blend at stock speeds. After 10 minutes all cores would fail. After running memtest86 for 2+ hours, errors were found with the ram. I emailed G Skill and the next day i had an RMA. I shipped this ram out on a Saturday USPS first class and i figured i would see my replacement sticks in a few weeks. Today i opened up my mailbox (Saturday, exactly 1 week ago that i shipped the ram to them) and had my replacement sticks in the mail. They came back to me exactly as if i had ordered this ram brand new from a retailer. The date on the sticks are Sept, 2010 so the sticks are pretty new. This RMA experience was excellent. G Skill not only makes great ram but has a great RMA department. I would not hesitate to buy G Skill again. I hope this post makes making your decision on which ram to run a little easier. Take care.

 

[jpyumul]

They're awesome.

Hope more companies followed their step.

 

[Affinity]

They are the bomb! I've had a few RMA experiences with them and everytime they've been great.

 

[Redwoodz]

indeed

 

[nagle3092]

I hope I have a good experience as well, I sent a stick back last Thursday.

 

[liam.spelman]

very good to hear as I have to of there finest sticks

 

[xd_1771]

Though I've never had to RMA anything before, it's nice to know that I'll be up and running again in a week if one of my ECO's fails

 

[eternal7trance]

Good to hear, I just ordered a 120gb ssd from them.

 

[The Sandman]

I also had a VERY pleasant experience RMA'ing Ram (1 week). If you think emailing them worked nice try a phone conversation with the Tech Dept. I can't begin to tell you how much I learned with just a few calls! Very knowledgeable tech's willing to give answers/help. Every company should follow their example!!! Wonder if Asus will ever read this lol?

 

[GMcDougal]

glad to hear others have had a great experience. +1 rep for everyone for chiming in.