[ae804]

Hey, Looks like I'm going to have to RMA my RAM (is not stable at stock DDR2 800 4-4-4-12 anywhere between the rated 1.9 to 2.4vDimm). Yay for Memtest86+! I was just wondering if anyone had experience with GeIL's RMA process so I could know how long to expect it to take.

Thanks,
AE

 

[uTunes]

mine was pretty fast. i mailed it and after they received it, it took like 10 days to get it

 

[Crimsonite]

Usually, the turn around time is 2 business days~5 business days, meaning from the time we receive the memory back until the time we ship the replacement out. The turn around time never includes the the time that the package is in transit since many factors can affect the delivery time and they're well out of our control.

You may shoot an email to [email protected] and ask if your memory is in stock. Since our modules are shipped from our factories in Taiwan/China, sometimes a certain models maybe out of stock and the US Customs likes to withhold our shipments for some bizzare reasons...